Assisted Living Communities in Cortland, NY

"My husband has been at Cortland for five years. I chose this facility just because it has a lockdown for patients with brain injuries. It's okay and I'm not thrilled with it. I don't think they get enough to eat and I don't think that they get enough activity. "

"We chose Crown Park for my mother. She is actually going to move into the rehab unit, because they do that for their initial assessment, and then once they do all their assessments they'll move her into an actual unit. I believe she is going to go to long-term nursing, and eventually, as she transitions, she'll go to dementia-memory care. I liked that everybody was very friendly. The place was very clean. They were very approachable as far as answering questions. I didn't try the food, but they were having lunch the day we were there, and it smelled great. They have a beauty shop. They have several little dining areas if they don't want to eat in the main dining room. There is a huge outdoor space where they can go outdoors. I believe the staff said that the residents help with the gardening. They can have their own little flower plants and stuff out there if they would like to. The staff members were awesome."

"This is listed as an Assisted living center. It is an Adult home for independent living. The aides are PCA's not ceritifed CNA' or HHA's. They do assist with shower and dressing when needed, The medication is given at appropriate timing for each resident. Nursing staff is only available during weekdays. On call nursing if an emergency comes up. Aides are not allowed to lift a resident if they have fallen or slid out of a chair. Either EMT's or ambulance are called in. This is not reassuring for me. This is very costly as my mom has had EMT 4 times this year. "

"This home is very run down and understaffed. All of the people staying at the facility are mentally (and mostly physically) disabled. The staff spends a majority of their time ignoring outbursts from some patients, which in turn upsets other people living in the facility. The staff also posts on some patients facebooks calling them a "bum" and other weird things that upset their family members- which I then have to hear about if I run into them during visiting. I've also seen staff updating MY family member's facebook page saying she "..is feeling crappy today." My family member is 78 years old, disabled, and mentally retarded- she cannot talk or communicate, this is unacceptable!!! Is this a joke to someone?! Because it is not funny to us! The staff is very unprofessional and does not have much training. I only hope that some day the funds coming into this organization will funnel into fixing up this particular Groton facility and also into proper training for staff rather than hiring young adults for minimum wage. I am unsure of how the other houses operate, they have several in the community, but from what I've seen in this one- I would never wish a family member to come here ever again. "

"Groton nursing facility could definitely use more staff when it comes to aide and things like that. Other than that, the aides are wonderful, they're very nice to her. It's just that she can't get up and go to the bathroom on her own without assistance. And they usually take two people. I know they're big, I think there are 40 patients on each floor or something like that. During the day, I think there's only six aides and at night there's two I think, so it's kind of tough. Sometimes my mom has to wait an hour for her to go to the bathroom. She is sharing a room with another lady who is pretty incapacitated. She's just there. They get everybody up every day. They have wonderful meals and everything. We're in and out every day. They need more aides, that's all. "

"I liked the whole complex of Kendal At Ithaca and the idea that you can go there at different stages, starting with living independently, and then assisted living. If you have to go to the hospital, that is there too. They have doctors looking after you, so you don't need to go anywhere else. They showed me various rooms and sizes, activities rooms, and a pool. The staff was very outgoing, knowledgeable, friendly, and professional. The food is very good. I've tasted it a few times, and I was not disappointed. I know several people who live there already, and they said the food was acceptable. They have a dishwasher and a laundry room with a washer and dryer. They have hallways with benches and little extra rooms. They have musical activities, handcrafts, movies, and outdoor sporting facilities for various sports like tennis."

"I was very skeptical of my grandmother going into any sort of facility. I am of the mindset that these facilities are often not run properly and the staff is not competent. That being said, I was pleasently surprised with Bridges Cornell Heights. My grandmother is not in the worst shape, but her mind has gone somewhat over the years. But she is mobile, which helps. The facility is "nice" meaning that it's not overly luxurious but it is certainly pleasent. The biggest concern I had for her was the staff and this is where my expectations were really blown away. I found the staff to be extremely competent and most importantly, kind and understanding. They were patient with with her always even when she had no clue where she was. Overall, it changed my opinion of facilities like this and I have no direct concerns for her well being. "

"My relative will be moving into Longview, an Ithacare Community. They have a lot of services and a lot of activities for the guests, so I think that's great. They also have a partnership with Ithaca College. They have shuttles to concerts and other cultural events at the college, so that's awesome. There's a trail that they can walk on with their dogs. It's a nonprofit, so they had just started a moderate-income program, which is helpful for people who don't have a lot of money. So those are all great things. I don't have anything negative to say. My relative hasn't moved in yet, but it seems like it's going to be great. The rooms are efficiency style. There's a bedroom with a big bathroom with walk-in showers. There's a small cooktop and a dorm fridge. I think their food is good. Every day there's a long list of activities. They have clubs, games, and shuffleboard in the hallway. They have a small pool, and they have exercise classes in the pool. They also have a small exercise room, so they offer fitness classes. The staff are great."

"My mom is now at Evergreen House. I chose it because there are only six residents, and she gets more one-on-one care. She exercises every day, and they eat their meals together. They just entertain them. The food is wonderful. Everything is excellent. It's very homey. It's just beautiful. My mom shares a room. They have somebody come in once a week to do her hair and nails. They drive her to her doctor's appointments. They just treat them so wonderfully. For this Friday they did pizza and root beer floats and just tried to snap them out of the winter blues. They just do fun things with them. The place she was in before was the most awful place in America. It was terrible, terrible, terrible, and we were so happy to find this place. "

"My wife is presently in the dementia unit. This is a locked facility required for late stage dementia patients. It allows residents the freedom to roam and provides activities. The facility is well maintained and Staff is caring and compassionate. I visit my wife twice a week and would highly recommended Iroquois."

"Hi, I live near this facility and visit it often since my own father lived there. Amazing, loving home that is extremely inspiring. The Victorian house is beautiful,the rooms are large and private,a lot of activities,the staff are lovely and professional. Interlaken is a small, family oriented community with a library, great restaurant and store to walk to. Stella Avcisoy"

"My mother will be moving into The Bernardine. It's close to where we live, so we can keep better contact with her. The facilities were being updated to look very good. They have doctors and programs for assisted living and the price was wonderful. The rooms were very spacious. It was very clean. They have pull cords. They have people that will come in to check on you. They have immediate access to medical assistance. My mother was eating the food at the rehab unit and loved it and they have the same food there. The dining area is very clean and very good. The person who gave me the tour, Max, was wonderful. Everyone has been very good."

"The staff at the Heritage took care of my mom in her final few years. Caring for patients with memory and faculty loss is obviously incredibly challenging. There are numerous activities for the residents and great efforts are made to provide for social interaction. Mom loved playing Bingo and the staff always ensured that she was able to join in the games. Over the past few years I saw so many examples of love, respect, and dignity given to the residents. We were very lucky to have had our time with the Heritage and will never be able to thank the staff enough."

"I love The Nottingham. My parents started out in independent living, and my father passed away, so I eventually got Mom into their assisted living. It's my number one. It's beautiful. The grounds are great for walking. It's sort of like a country setting. It's set away from the main road, and when you're on the campus it's really nice, safe, and secure. They have fobs on their keychains to get in. My mom needed a level of care that included the nursing staff doing all her medications, like ordering and delivery of the medication, whatever time of day it was. They would come in and give Mom her meds, and so that's very secure. The Nottingham offers a continuum from independent living to assisted living. They have memory care, too, but if any of their residents fall ill and need rehab (if they have a room in their rehab), that's another service that they provide there. I love that place. That's my favorite. The food is delicious. In the assisted living it's the same level of deliciousness and choices. The people who serve the folks there got to know them by their first names. They know that Mom likes her iced tea with two lemons, so there's a very good personal touch to it. They have a recreation therapist, and they have an activities program that runs through the week and the weekends. There are times when they will take them over to activities that are in independent care even though they're in assisted living. They will go over there for some special events or some music at night or whatever it is. I like the flow of that because with my mom moving from independent care to assisted living I don't want her to miss anything. I was there for Mother's Day where we planted seeds. They painted their clay pots and then they planted the seeds. They tried to make it as friendly and welcoming as they could. The facility is very pretty, very clean, and welcoming."