Crown Park

Tubeampking

The rooms aren't too bad. They are cleaned everyday. The staff are helpful for the most part aside from a few who do not have the bedside manner for this job. While I was there I heard nurses, one in particular, shouting at residents. To me this is unacceptable.Alot of the time you could find 3-5 resident helpers gathered at the desk eiithet just giggling or with their faces buried in their cell phones while call bells are going off.To me, this is unacceptable. Food was hit or miss going from good to virtually inedible. P.T. staff pretty much the same : put you on a machine for 20 minutes then walk away to gossip about other co-workers who were not there to defend themselves. There are exceptions of course, like my afternoon therapist. Overall I suggest avoiding this facility if you can.

ThelmaandLouise

There two weeks and have to BEG for sheets to be changed. Meals (if they come) are not nutritious. The other day, mystery meat on a bun and broccoli stems. That’s it. No fruit. No beverages. Broccoli STEMS?? Medication errors every single day. Pills found in bedding. She isn’t changed into or out of night clothes. Commode never cleaned. The waste just sits in there. Staff doesn’t wear ID badges. There is NO accountability. It’s awful. Simply awful.

cicero

Wife was in rehab program for several weeks. She made good progress and the therapists were excellent, the facility new and modern. However, while the lower level staff is generally nice, the higher ups are the problem. Rehab patients on insurance or private pay are valuable to them, so when the time came for my wife to leave, they said falsely that she had relapsed and it was not safe to leave. Said she needed two people to stand up and while they said it she stood alone. Then when took her out to go another facility they made it as difficult as possible for the other facility, refusing to supply information or legally required forms. The contract they use is very one sided. Wait times to call button usually long. Don't ever go there.

PatriciaFittanto

I was totally against putting my husband in this facility due to their reputation, But my husband is now in there for 3 months and my opinion has changed. I have to say the nurses and staff on the 1st floor are wonderful caring people. They are taking great care of him. I would not hesitate to recommend this facility.

Earl fs

There's a shortage of CNA'S and wait times between pressing call button and response time can be 15/20 minuets with actual service can be 30 minutes more .

sprin

my mother had dementia and other health issues and they totally neglected her care and well being. Refused to check on her every 1/2 hour to see if she needed anything(restroom). They would not and told me protocol is every 2 hours. She had numerous falls during her stay there. The last time she fell she broke her hip. She was not a good candidate for surgery. She ended up passing away due to their neglect. Terrible place cause they caused my mothers death.