Nursing Home Communities in Auburn, NY

"Everything about McHarrie Pointe was fine. The staff who toured me was very nice, friendly, and informative. They had different activities and a library, scheduled outings, a calendar of events such as little entertainment groups that might come in, and card games."

"My husband's grandmother is currently at St. Camillus, and they're doing a great job. She has some health issues, and they seem to be on top of it. It's clean when we visit. The staff is really friendly and helpful. We don't have complaints. She was on a liquid diet when she got there, and they've been able to get her back on regular food again. The staff has gone out of their way to make sure that she's leaving her room to eat meals. I like how the staff has managed at mealtime because she wouldn't leave her room nor do anything. The staff has always been incredibly helpful, answer our phone calls, and find information; we never get an "I don't know" or "I don't have time." They always get us whatever we need to know over the phone, and they're always pleasant when we're visiting. The facilities are a little dated but always clean. She's been there for a year and a half."

"I have visited Loretto many times. My grandfather lived here for two years and I visited him about 3 or 4 days a week. We had many meals together, holidays, and family get together. They are very good about giving you space to spend time with all your family instead of having to be crammed in a small room. They were great to my grandfather and treated him with a lot of respect. They were great about calling me when anything happened; big and small. I trusted that they would call when something happened. They kept him very clean, did everything he needed, and were very personable. The staff was very friendly, facility was clean, and his needs were always met. Unfortunately his health declined fast and he had to be put in the Veterans hospital where he later passed away. I would recommend this place to anyone who is looking for a great place to get care. "

"My sister and I were not impressed with the Living Center South facility of the Finger Lakes Health group when our mother was living there. It was not as clean as we felt it should have been, our mother was not happy there and some patients were talked down to by certain staff memebers. We were lucky to get our mother moved to a much nicer facility of the Finger Lakes Health group, where they treat everyone with respect and it is kept cleaner. Living Center South needs to be re-evaluated, improved upon, remove the dead wood staff members and get people who really care about the patients and envirnoment. "

"My mother is in Central Park Rehabilitation and Nursing Center. It's fantastic, it's a five-star facility, the staff is very professional, and everyone has been very supportive and very helpful in this transition. She has been as comfortable as she can be, she's been there for a couple of months now, and she's on the first floor now which is in the nursing facility. It's great, everybody has been fantastic, and I really don't have any complaints. She said she likes the food, I'm in constant with the nursing staff, social worker, and the case worker, and she's eating just fine. The food is very substantial, and of good variety. The facilities were very nice, very clean, and very secure. I've been able to see just the lobby, the outside of the building, and through the window I was able to see the inside of the room area, but everything looked very clean, well-kept, and very updated. They have music time, there are individual TVs, but there is also community TV, they have different programs, community things and individual things."

"My husband was on the RCU for palliative care. The staff is awesome! They took wonderful care of him. I'm forever grateful. "

"This nursing home is not one that I would recommend unless there is family that is willing to keep a close eye on what is happening to their relative. We have a family member visit my relative every day since she was addmited. I spent the first three months setting up special options her, ie. a special menu each month, I am allowed to bath her, she can sleep in until she wakes up, etc. My relative has Alzhiemers, but has been able to dress herself and use the bathroom without assistance up to this point. She is faltering quickly in being able to do these things. Therefore, the nursing home personnel will have to start helping her with her everyday needs much more very soon. At that time, we will have to see if we are still comfortable that she is being taken care of properly. Rosewood recently was added to the federal list of the worst nursing homes in the U.S.. With all the things the social worker helped us to change for her in the first few months and being able to be there daily, we have been happy here and have been able to stay on top of her care. The social worker and the dietician have been a wonderful help. If you do not have the time to set things up personally for your relative and cannot be there all the time to make sure they are okay, I would not recommend this facility at this time. "

"My wife is presently in the dementia unit. This is a locked facility required for late stage dementia patients. It allows residents the freedom to roam and provides activities. The facility is well maintained and Staff is caring and compassionate. I visit my wife twice a week and would highly recommended Iroquois."

"My mother is receiving excellent care. Staff is helpful and nice. If you have to go to a NH in Syracuse, James Square is the place to go. "

"Cannot express how grateful and thankful we as a family are for the care that has been and continues to be provided by the staff at Elderwood at Liverpool for my Father-In-Law. Even during COVID they were amazing. He has Alzeheimers and is in the last stages, but they continue to treat him and the other residents with such respect and care. The staff is above and beyond and steps in when the family can't be there. We are truly grateful~Thank you. It means more than words can tell~"

"Our mother was a resident of this facility for 5 years. We couldn't take care of her in her home anymore. Her husband came first and then she joined him. They were very well taken care of. The room was spacious and met their needs. Unfortunately her husband passed away after a few months. The staff did so much to help us get her ready for the funeral. As the years passed, we developed a very unique relationship with all the staff, and we can't say enough good, especially with the activities department. Mom's birthday was in July, and we planned a very special birthday party for her. It was initially planned for outside, but we had an unusual heat wave and last minute plans had to be made, they accomodated us, and Mom so enjoyed her special day with a gathering of friends and family. This is just a little glimpse of what this place is capable of. Her personal care was excellent, and the nursing staff were quick to catch issues that needed to be addressed. We would not hesitate to recommend this facility to anyone looking for a good home for "Mom or Dad", as a matter of fact, we already have!"

"We visited Menorah Park of CNY. We spoke about memory care, but we visited the assisted living, which is The Inn. They're very, very well kept. The rooms were larger. The residents had many places they could meet. The lounge areas were a fairly good size. The staff seemed happy, which was important to us. If you like your job, you got to be happy. The sales department was really good. Their security was better than in any other place. You had to check in and they took your temperature and all that stuff to protect the residents. They had everything everybody else has and the views was much better, too. No matter what room you may have been in, you had a very nice view. It's very calming. The staff was great. The facilities were impeccable."

"Groton nursing facility could definitely use more staff when it comes to aide and things like that. Other than that, the aides are wonderful, they're very nice to her. It's just that she can't get up and go to the bathroom on her own without assistance. And they usually take two people. I know they're big, I think there are 40 patients on each floor or something like that. During the day, I think there's only six aides and at night there's two I think, so it's kind of tough. Sometimes my mom has to wait an hour for her to go to the bathroom. She is sharing a room with another lady who is pretty incapacitated. She's just there. They get everybody up every day. They have wonderful meals and everything. We're in and out every day. They need more aides, that's all. "

"The staff at Michaud were very thoughtful, understanding, and professional when it came to my father's Alzheimers and the challenges it created. The nurses were able to cater to his needs and make him feel very comfortable. He needed assistance with every aspect of his day-to-day life, and he was always treated with respect and dignity. The facility itself looked a little outdated, but I had such a good experience with the staff that the appearance of the facility didn't matter. It was kept very clean at all times and before my father died there were a few renovations made, including a new kitchen/sitting area on the second floor. There were some nice benches to sit on outside the front door, so on nice days we could bring Dad outside to sit in the sun. Also, the nursing home had some activities that he really enjoyed, including sing alongs and musical performances.In all, this nursing home put me at ease when it came to my father's care. I felt comfortable knowing that he was being taken care of by such a thoughtful team of nurses. "