Iroquois Nursing Home

Don't put your loved ones here

My father was there for 3 1/2 weeks, came out weaker and sicker than when he went in, swollen, bruised arm, weak, lethargic, soaked with urine and diarrhea when I picked him up. His glasses got broken, no one called us to let us know. No matter who you speak with -no one knows anything. Staff was giving us a terrible time about having him discharged to an assisted living facility. He's in the hospital now and too weak to stand, sit or eat. Staff lied to all the family members. His clothes were stuffed in a box at time of discharge. An RN told me she could tell by looking at his urine if he had a urine infection - WOW!

tic

July 2020- If I could give this facility minus stars I would have. My father went in there for rehab. Was doing pretty good when he went in, the staff there are not great at communicating with family or each other. His glasses were broken and no one notified us. I guess it’s when he fell which I should give a star for that because they did tell us. My dad came out of there after 3 weeks of rehab and went to the hospital not being able to walk, feed himself, he had a UTI, dehydrated, had ulcers on his backside, so weak He can barely communicate. When we picked him up His diaper was soaked with urine and diarrhea. He was literally a mess. Would not send my worst enemy to this facility.

landman

A resident at the Iroquois home in Jamesville tested positive for Covid 19. Families were NOT notified. Only through a news report was that fact revealed. When checking on a loved one, a nurse expressed "not to worry" - the person had been discharged. This is alarming!! We know the virus is extremely contagious and spreads quickly through nursing homes. Working on getting my loved one out of there!!!

toddtodd

Not enough workers Dad sat in soiled diapers for hours Administration threatens to kick you out if you complain about family members basic needs not being met Staff on floors are mostly greT but overworked and underpaid

Skinner211

The RN's are pretty cool. They will answer questions you have. The rest of the staff is clueless about anything. There are 2 CNA's per shift per floor each floor consisting of 40 patients. Needless to say if something is needed, you will wait for a while. Staff changes almost as much as bed linens. There is no or very little communication between staff(some of whom you can barely understand due to language). You can hear X about your loved one during one shift, then hear something completely different after the shift change. I'm not sure that the nurses actually read anything about the patient. I get asked about all kinds of things about loved ones care, even 30 min after asking for someone to do something. Same linens were on the bed for 3 or 4 days. Patients not getting cleaned as they should.

8756sandy

My mother is currently at Iroquois. She has been there for several years. When she was first admitted, the floor was adequately staffed, and the care at least adequate. Over the years staffing has been significantly cut, with at times only 2 -3 nursing aides and one LPN on the unit to care for 40 residents with health care, dementia issues and behavioral problems. As a result of new management, I have seen an increase in the number of falls and patients with obvious and visible bruising, as well as patients stool thrown on the floor because there is insufficient staffing to monitor behavior. Dental care for my mother has been non existent despite a contract on admission that says it will be provided. Despite having no dental problems on admission , she has lost and continues to loose multiple teeth some of which have abscessed. Despite her "care plan" that notes she should be assisted with ambulation, this never happens on the unit and now she has severe leg muscle wasting. Her pain, which was moderately controlled, is no longer controlled. There is insufficient staffing for basic care, much less pain management. Morale among staffers , who are regularly leaving, is very low.

Pardeep

Iroquois Nursing Home is very good. It's very clean, spacious, comfortable and appealing. The staff is very good. The food quality is average. My mom doesn’t participate in activities, but they have card games, musical nights, and balloon festivals. The rooms are very spacious and clean. The staff is very friendly, nice, and attentive.

kburns

I could not have asked for a better place to put my dad. The care was outstanding and so professional. I felt as though every person working there really cared about my dad’s comfort. Thank you all for your outstanding care and comfort both to my father and me.

symptoms ignored

My mother was at Iroquois in February of 2017 for a month and I felt her care was very good. When my mother needed to go to a nursing home again in May, her care or lack there of contributed to her death. I noticed there was less staff and was told people had quit. My mother had heart failure and kidney disease and was a diabetic. Her fluid levels had to be constantly monitored because of the heart failure and kidney disease. The second week she was there she had symptoms that were ignored that contributed to her death. I questioned the staff about what I saw but was told her oxygen levels were good so no cause for worry. Her sugar readings were also over 300 according to medical records I sent for. The doctor was not called to see her until Sunday of that week who sent my mother immediately to the hospital, but it was too late. She had so much fluid build up, even dialysis couldn't remove it all. Why her symptoms were ignored I don't know. Nurse told my daughter in law who is a PA that Louise had been short of breath all week!! There may be more staff there now, but still, nurses should have been aware of what to watch for in a person with my mother's conditions. If you have someone here, or any nursing home, demand proper care if things don't seem right to you. We visited my mom everyday to see how she was doing and had our trust in the staff that they knew more than we did. Don't make the same mistake I did!

AlBennett

My wife who has dementia is adjusting well to living at Iroquois. The caregivers are so nice and she has already made some friends. They have good food and the place is very clean. I am very pleased with this facility.

Lee Anderson

We chose Iroquois because it seemed to be top notch compared to the others.....It was the best decision we could have ever made. Dad stayed at Iroquois after his heart condition and mom was there after her surgery. The entire staff, including the nurse's assistants cared for my parents as if they were one of their family members. The dietary staff, social workers and therapy departments are equally as fantastic. Dad had an exceptionally complex medication schedule, and the staff did a great job managing him medically. Although mom & dad didn't participate in all of the activities they offer, their resident activities schedule is second to none. Walking into the main entrance feels like walking into a new hotel and not a nursing home. The lobby, reception and gift shop area is bright and beautiful. We always say that Iroquois doesn't feel like a nursing home, it feels like a community! Our local community is truly blessed to have such a voluntary facility with such caring staff.

Karen Marie

My Mother was a resident for eight months until she recently passed away. My family and I could not have been happier with the care she received. She was treated with dignity and compassion. Her medical needs were addressed as well as her emotional ones. I can not say enough about the staff - from the nurse managers on the 3rd floor to the cleaning people. It was a very positive experience. My family and I wish to extend a heartfelt thank you.

Pammyz

I was placed in Iroquois after having back surgery. I was placed in a room with a 90 year old incompetent woman. I was place on a ward that had a stomach bug going around. Which quickly made me sick. (Nausea) with nothing in my stomach....pain pills were given to me to make me even sicker. 99.6 temp. I could not wait until the morning until I could physically discharge myself the hell out of there! Worst experience ever....

Caring76422950

Right now my relative is in Iroquois Nursing Home. It is a temporary facility, just for rehab. I like everything there. Everything was fine and we're very happy with it. The facility is very clean and you don't feel like it's a rehab/nursing-type home. It's very nice.

rleena

My dad was not well cared for as we found mysterious bruises on his shoulder, accidents in his wheel chair, placed in bathroom for long period of time no attendance, never saw the doctor, never but heard of him only, nurses care was poor giving him water at his foot end and not by his bed side, weird! left at dining table with his head down in his plate of food, not helping with his feeding, he received only twice rehab and never helped with his walking, male nurse rolled him into shower and left him in there alone and never washed him.. horrible behavior, with in two weeks there...he died. I feel sorry for anyone putting there loved ones into these peoples hands of careless, cruel thoughtless actions, never once saw the doctor and they had excuses each time!!! Less than 1 star!! BEWARE

Dawn2

I think it's a nice facility. I believe this was developed by the doctors of the hospital so they could have a way of getting their patients out of their chronic visits. The nurses and staff changes now and then but I was quite impressed with the way they handle the patients in there. They seemed to care for the patients and they seemed involved with them.