Central Park Rehabilitation And Nursing Center

Ellen

My family member is there for rehabilitation which she has not received fully. Every time I visit there the staff is real short with you, and that’s even if they acknowledge you … you could ring that call bell to the cows come home and nobody will come. Getting medical attention there is obviously a problem cause when you address a problem there with your health you’re told I will send a nurse to see you and no one ever shows up… I don’t want to hear about understaffed or overworked because every time I come there the staff is hanging out, laughing having a good time or messing around with their phones… they make the patients feel guilty for needing their help when they’re actually getting paid to be there to help them. To be very honest, there’s nothing nice to say about this place, I feel very guilty for leaving my family member there every day, seeing how I am the one that chose this place because they had better reviews than the others ( Insurance would only pay for one star rehabilitation/nursing center…) … i’ve been to other nursing homes, and the staff usually makes an appearance purposely to the patient’s room not this place, and they make no bones about it… place is dirty…. it’s dark and unwelcoming, and you feel doom as soon as you walk in the door…, whatever you do if you must put your family member in this place please by no means let them go to floor two you will truly regret it, I sure am

Uscabs

This place is unreal. The staff is rude and they ignore you. They ignore the call bells I know from experience my family members stuck in there when they don’t like a meal they have the option for a sandwich My family member wait 23 hours. It’s dinner time by the time she gets her sandwich for lunch. Is nasty they never have paper towels or toilet paper supplied for the patient. There is just so much I can go on and on the abuse mental abuse in this place I wanna get my family member out. They told me that I can’t because they signed papers stating that they are responsible for their care, how was it that I can’t dial 911 and call an ambulance for my family member that needs medical attention seeing how they ain’t getting medical attention and this joint

Chrissy

I wouldn’t give this place anything.. my brother had a Brain issue they totally neglected him… I wasn’t there for a couple days came back his room was a mess… he was in need a medical attention! Within 16 hours at hospital he is 100% better … this place should be shut down! I will be placing a formal complaint !! DONT SEND YOYR LOVED ONE

brhodes315

To be completely honest I wouldn’t even give this facility one star if I had the option. My grandmother was there for four days and not once was she based or changed out of her clothes. Staff left her in places they should not leave her, and left her and her soiled garments on top of dirty linen. When my mother, who helps take care of her, went into the facility today she was completely mortified by everything that she saw. The facility was highly unsanitary, dirty floors in the room and bathroom bowls. The staff was nervous as if they already knew that they did something wrong, and still would not comply with what was being said after my mother had asked for the Director of the place. If anyone is thinking of sending their loved ones here, Ron! Please do not send them here it is not safe nor is it sanitary.

Anthony

My mother is in Central Park Rehabilitation and Nursing Center. It's fantastic, it's a five-star facility, the staff is very professional, and everyone has been very supportive and very helpful in this transition. She has been as comfortable as she can be, she's been there for a couple of months now, and she's on the first floor now which is in the nursing facility. It's great, everybody has been fantastic, and I really don't have any complaints. She said she likes the food, I'm in constant with the nursing staff, social worker, and the case worker, and she's eating just fine. The food is very substantial, and of good variety. The facilities were very nice, very clean, and very secure. I've been able to see just the lobby, the outside of the building, and through the window I was able to see the inside of the room area, but everything looked very clean, well-kept, and very updated. They have music time, there are individual TVs, but there is also community TV, they have different programs, community things and individual things.

Michael

We chose Central Park Rehabilitation and Nursing Center for my mom. It's relatively small. There's four floors, but they really only have three that are for residents. The second floor is reserved for admissions and analysis work, rehab basically. The ratio of staff to residents was good, and when I reviewed the scoring by Medicare it received very high scores in relation to care for long-term patients. So far, she's had no complaints about the food. They also have alternatives, so if the resident is not pleased with what they're offering for a particular meal, they have alternatives. My mom's happy with that because there were a couple of things that she didn't like, and they were able to come up with a substitute. I actually observed a couple of meals that my mom has really enjoyed. One in particular was a tuna noodle casserole that was very reminiscent of what she used to make for us when we were growing up, and so she hadn't had that in a long time. So she was very pleased. Her room is semi-private. It comes with a bed, a dresser, and a chair. They have their own closets and there's one bathroom for the two residents that are in the room. It's pretty spacious. They encourage you to customize your space. So we have been bringing stuff in for my mom that reminds her of home, it's very personal, and she has on the wall pictures and stuff that make her happy. Most of the stuff that they have been offering, they do art classes and so forth, she's been getting involved in, but she hasn't really done an awful lot. She's just been staying in her room trying to get acclimated.