Nursing Home Communities in Ithaca, NY

"My mom is a patient in this facility and has been for over a year. The persons who work and care for the residents are very caring and treat residents as family. The Recreation department is way above 5 stars and offer many many activities for the residents , in and out of the facility. I am very impressed with them. The nurses, aides, therapists , doctors, volunteers and everyone else are very kind and helpful.There is an atmosphere of home here. "

"My experience with the facility was all in all a positive one. She always seemed to get the help and assistance she needed. They had scheduled times for eating and times to play games, such as bingo, which is my grandmother's favorite. I always felt like having a schedule was very important for her in order to keep her mind off not being in her own home. I was also very impressed with the food. I expected smaller portions and less quality, but it was the exact opposite. She always talked about how good it was.One thing that did bother me about the facility was that she had to share a room with another person. I understand that the facility has to accompany as many people as possible, but still, i wish she could have had her own room. I think it would have made her feel more at ease having her own room. It would have given her more of a feeling that she still can have some of her independence and freedom, like in her own house. "

"I was totally against putting my husband in this facility due to their reputation, But my husband is now in there for 3 months and my opinion has changed. I have to say the nurses and staff on the 1st floor are wonderful caring people. They are taking great care of him. I would not hesitate to recommend this facility."

"We've placed my mom at Cortland Care Center. The facility is clean and well-staffed. I think the place is kept up well. It's a fine facility, and I don't have any issues with it. I know they have an activities group, but my mom is not involved in that much. They have a patio where they can go out if they want to and someone will go with them. The dining area is large, and then they have another kitchen area where the residents can sit as well. The food seems to be fine, and I don't see any issues with that either. I've never had a problem with their staff. They do the laundry for my mom but sometimes it can get behind. They have new staff members and they tend to communicate better because they'd call me for updates even if it's after hours."

"I have worked as a volunteer at the Bethany Village, and I find it to be a fine place for senior assisted living. It has a clean, quiet, and professional atmosphere. Throughout my time in the facility, I never saw any sort of abuse or neglect committed against the residents: the staff took such matters very seriously. Occasionally, I would sense a lack of compassion among the staff, but as a whole, the residents were treated with care. The nurses knew virtually all the residents by name, and when I asked the residents if they liked it at Bethany Village, the response was, as a whole, quite positive. Many times a month they are taken to fun off-site places, such as museums and the like, for some time away from Bethany Village. After volunteering in Bethany Village, I would recommend it to anyone in Horseheads who is looking for an assisted living home. "

"My dad is already placed at Elcor. The staff are well trained and very kind. The most thing I am impressed with is that they're re-directing their patients instead of trying to tell them what to do or tell them that they're doing something wrong. They re-direct them and get them onto something different if they're too focused on something. Also, I'm pleased with their dining area because they put him with people who are at the level he is at as far as communicating and as far as their dementia levels. He is in a room with people who are doing things on their own, which I thought was great. Elcor needs some updating, but other than that, it is a great place. The staff is great, and they listen to your concerns. They're very good. But they just could use some money maybe put into the facilities. Maybe at least 3 times a day, there is something different going on for them. They range from coffee and cookies to parties to movies and happy hour. There are different types of games. My dad is doing a lot more things than he was doing before he went there. They keep them busy. "

"Rooms/Facility: This place is old, but with character. It is very clean and well taken care of. The mix of furniture in rooms gave me a more “homey” feeling, where others may scoff at such things. Every room has a view whether it’s the river in the back of the hill side at the front. Food: it’s horrible, but the staff doesn’t sugar coat it. For those who have the blessing of having frequent visitors there are plenty of places in Owego to bring meals though., which is aloud of course. Staff: The staff is GREAT!!! I honestly couldn’t have asked for better. In addition to their caring and accommodating attitudes, they made me feel very comfortable with my father’s stay there. Living in Houston, TX and being a Houston Fire Captain, I’ve seen what care facilities can become what the worst of the worst is. I cannot thank Riverview enough. God Bless."

"My aunt was put here after her stroke. When I went to visit her she was slumped over in a wheelchair with no help in sight. She also had several articles of clothes stolen. Needless to say she was put in another facility. The head of the department never returned any of the phone calls our family made. We also called and tried to talk to the head nun at the time but again, no returned calls."

"The atmosphere is friendly and inviting. Everyone is always helpful. They keep the building in good condition and clean. You expect to smell something terrible when you think of a nursing facility, but when you walk in you don't get that. They offer a lot of activities for the residents and that keeps them also happy and makes it easier to visit when they have something new to tell about what they have been up to. The cafeteria is a great place to visit, they have lots of choices and good food as well. There is a lot of different places to take the residents when you are there to visit. There is a dining room, a day room and a elevator sitting area on every unit, as well as a downstairs lobby, activity room, and 2 different outdoor locations to sit, relax, and enjoy talking to everyone. The building is accessible and very easy to find. The only complaint would be the parking lot is kind of small and there is a bit of a walk to get to the main entrance door. In all I believe most everyone is happy to work there and they show it. It makes it easier to want to go back each time and know you will always feel welcome and be comfortable. "