The Best Assisted Living Communities in Oneida County, NY

"Masonic Care Community of New York is very good. The facility is nice and the staff is very nice. They seem to be very interested and my wife seems happy down there and I'm satisfied. Her room is nice. She has dementia so most of the time, they're in a common area where they eat and there's TV out there. Most of them go out of the room and spend time with the people. Cleanliness is very good, too. My wife has gained weight there so she's satisfied with the food and it is prepared right there. Each unit has its own kitchen. They bring in some food and put it in the freezer and then warm it up, but they mainly have someone cooking and preparing it right there and there seems to be a good variety. They certainly give them enough and one nice thing about them is if residents don't seem to eat the food, someone comes over and feeds them. They take the fork or spoon and put the food in their mouth. They don't force them, but they just help them eat and they are very good about that. I don't see many activities. I think part of it is the condition of the residents. They can't do it. There are about 15 residents in the unit and my wife is one of the better ones. Some of them can't talk or anything. I think their prices are about the same as the others. They're all too high."

"My mom has been a resident of BG for a few years now. I have not had any problems with this facility. Before my mom moved in, we visited a few places and believe me this was / is a lot better than others. One we visited,we smelled so much air freshener when we walked in we were sure it was to mask urine odors along with others. A close relative of mine passed away in a Syracuse nursing home, last year, when we visited that facility, residents were always waiting for someone to help them with one thing or another, and it was not very clean. I have moved out of state but I am still able to be in contact with anyone at Bethany Gardens concerning my mother at any time. I am thankful that my mom is at Bethany Gardens I truly feel she is being well taken care of."

"Upon entering the main building I noticed a strong musty smell. There must be a leaky roof somewhere. The laminated floors look a bit warped - perhaps from mopping. This facility does not provide TV's for people to watch- you must supply your own - Seriously? The rooms are small for a shared room barely able to move around, especially once a wheel chair and walker are in the room. and there is black coax wire running along the baseboard and along the walls. They take 2 days to "approve" your IPad or electronic devices, remember no TV's - WTH? The Staff appear to be nice enough although my relative did not get his meds at night when he should have. I waiting to hear how PT goes as that is the reason we are there. This place is VERY dated."

"We made our initial visit to The Terrace At Woodland Assisted Living. The facility was clean and looked comfortable and homey. The person who walked us through did a nice job of explaining everything to us. The dining area was comfortable. It had round tables that seat four people each. They also have entertainment there at times, and the place seemed very clean. The rooms were appropriate because they're bigger and my mother and father wanted to be together. They had a deluxe room we looked at and then we also looked at a semi-private one because we could get two adjoining semi-privates for them."

"My mom is staying in the Waterville Residential Care Center. I like nothing about it. It's filthy. It has a nasty stench going on throughout the entire building. Her room is inadequate for her. It doesn't have a handicapped bathroom. She's not receiving the physical therapy, occupational therapy, and speech therapy she needs. It is not a memory care facility, which is what she needs; she has dementia. They're allowing her to leave the residence every single day with her boyfriend. And that means she's not getting her blood sugar checked, getting fed properly, or getting her meds properly every day, and that's why she had a stroke. I'm trying to find somebody to complain about this, how bad it is, but I can't get anyone to listen to me."

"The staff who showed us the Hazel L. Carpenter Home did a fine job giving us a tour of the place, and I had heard good things about it. I saw that the residents needed to share bathrooms as well as showers. I just did not think that would be a good fit for my mother. "

"NOT AT ALL a nice place. If possible, I'd give it a "zero". My 45 y/o sister, who has mental and physical health issues, has lived there for about a month and she hates it. The food is mostly soup/sandwiches, hotdogs, canned fruit, lots of white bread--just the cheapest low-end stuff. Though some of the staff are friendly, most are rude and condescending toward the residents (my sister has witnessed staff yelling at the other clients). Since my sister has been there, they have made two or three medication errors--one in which they gave her the wrong dosage, one in which they just plain omitted some of her meds from her container when she came for a weekend visit with me. She also states that they fail to address her diabetes issues, both diet and med-wise. And here's the kicker: I sent my sister a $25.00 check for her birthday and one of the staff (the manager, Louann) tried to keep $10.00 for herself, stating to my sister, "You don't need any more cigarettes..." (or whatever it was that she wanted to buy). After confronting this particular staff, she finally relented and gave the money back. I have to wonder: if this is the way they treated my sister, how do they treat the elderly people with no family to help them and no voice to speak for themselves? Terrible. Avoid!!"

"The Valley Residential Services is an excellent place. My mother-in-law is receiving assisted living care and has her own room there. The staff is very caring. It's not a large place and there are not a lot of people so she gets a lot of attention. They're very forthcoming with information. They call any time that anything seems different or if there's anything we need to know. I haven't tasted their food but my mother-in-law loves it so it's excellent. They also have a lot of choices. The facility is very maneuverable, very clean, open, and very bright. We haven't seen any activities because of the pandemic. We have to visit and stay in her room so the families aren't involved in the activities at this point. It's excellent so I would recommend it."

"The Mohawk Homestead was very homey, but you had to share in some of their rooms, like the showers and the bedrooms. The rooms were tiny and you couldn't really put anything in it except a TV. There's also a stairway so it wasn't a good fit for my friend. They had an activity room and a porch where you could sit outside though."

"My first thought of the Folts home was that it looked beautiful inside. The d̩cor is somewhat of a Victorian style. One part of the home is original from the early 1900's, and the rest is newer. The part that is original is kept as it was in the 1900's, I couldn't help but wonder what Christmas looked like in that part. I was visiting the home because my elderly grandmother had a stroke and is now there, we had a surprise birthday party for her, and the staff was very nice and accommodating. They treated my grandmother as if she were their own. The home was very clean and seemed home like; the halls were comfortable and bright. Her room was big and she was able to have a lot of her personal items there. The nurse came in to give my grandma her meds; she was very sincere and personable with the ones that were in the room. There were 6 of her grandkids in the room with her and 3 of her children, the nurse said something like "You must be a much loved person, all of these people are alive because of you" this made my grandmothers day! All in all the entire home was beautiful, clean and welcoming. The staff was very nice and gentle and informative on her condition. "

"My mom was a resident of Valley Residential Services. They had their actual apartments. They couldn't cook in their room, so all they had was a microwave. They didn't have full kitchens but they did have a sink if they did dishes and stuff like that. They could eat in their rooms but they offer a dining room where they are served like you're in the restaurant every day. It was clean. They had people if you couldn't clean your apartments. They come in and clean up for you and check up on you. They took care of your stuff for you. We used to have dinners there like on the holidays, they let everybody come in. If I wanted to have breakfast or lunch, they had a fee of $5 and you could eat with them. It's like home cooking. You order off the menu and get what you want. They had everything. They have wonderful people that keep them busy with a lot of things."

"My husband moved into the Crouse Community Center. It's as well as can be expected, they give him excellent care. I would want people to know that this is a good place. Everyone that works there, it's not only compassionate towards him, but also towards me. There are many opportunities for activities. They have courtyards where the residents can go out, and they can be outdoors, but they're safe because they can't get away from the facility. The people do their job well."

To learn more about this provider’s license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory

Little Falls Garden Apartments has an idyllic location, surrounded by wide, open spaces. It's conveniently situated along New York State Route 170 and is less than 2 miles from downtown. The quaint city of Little Falls is about an hour's drive from Albany and Syracuse, and its picturesque setting along the Mohawk River lets seniors enjoy natural beauty and waterfront amenities. Providing affordable housing for seniors and persons with disabilities, Little Falls Garden Apartments charges income-based rent. Its elevators and one-bedroom apartments are wheelchair-accessible, and there are emergency pull cords in the bathrooms and over the beds. Each suite is furnished with three large closets, and some units have private balconies. The rent includes a monthly utility allowance, and the on-site maintenance staff is available for emergency repairs. Residents can take advantage of the lifestyle amenities at Little Falls Garden Apartments. The community's recreational room has a pool table, foosball table, computer station and snack/beverage machines. It also has a television area with comfortable seating for relaxing while socializing with neighbors. For seniors who wish to stay active, the complex has an exercise room with gym equipment.To learn more about this provider’s license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory