The Forum at Tucson

Three Arch

This review is for both Skilled Nursing and Independent Living... first... when I moved my parents in (Independent Living), the manager and her first replacement were fine people... the food at the start was excellent... friendly staff... but WAY too expensive... then an unqualified loudmouth named Fred took over as Manager and things went downhill fast... ZERO help if you need it (dad fell down gently a few times, just needed help to get on his feet...) Fred refused to allow staff to come up and assist, he said call 911!! Food quality sank badly. Rooms are old and needed maintenance/repair often. Mom got sick and spent time in Skilled nursing... care was adequate, no more... disappointed... I hope Fred is gone... the facility might be better now. Still WAY too expensive for Independent living!

Erica

The Forum at Tucson was homey, but it seemed dirty and kind of outdated. Other than that, the employees seemed nice. The staff who assisted me was very nice and polite. They answered all of my questions. The rooms were OK. There was a courtyard, which was nice, too.

Kathie

The Forum at Tucson was my mother's choice. She loves the food. The meals are great. The place itself is very nice. She is utilizing the chair exercise program, she's gone on bus tours, and they do outings every Sunday. She has only been there a couple of weeks. She has enjoyed the music, she has played Bingo, and she seems to be trying to do all the activities. There's a small library across from her that she has utilized. The salon is kind of over in the independent living section so it's a pretty decent walk from where she is. Some of their front desk help is not the most helpful.

WMdaughter

Skilled Nursing at The Forum of Tucson is horrible. For 5 weeks they left my 92 year old father sitting in a wheelchair, in a wet diaper. They were supposed to be treating what they called a "stage 3 wound" on his butt. They were also supposed to be giving him physical therapy after his fall/broken hip repair. None of this was done. Upon us getting him out of there his "wound" was healed in 2 weeks and he is out of the wheelchair and using a walker once again. He slept in his clothes for the entire time and no one ever got him ready for bed .... I would NOT recommend Skilled Nursing at The Forum in Tucson to anyone.

Lee

The Forum at Tucson doesn't take Medicaid, which was why we didn't choose this place. It was a hospital setting, but it seemed fine. The rooms that I saw were fine, and they had a lot of physical therapy.

Becky

The Forum at Tucson was very nice. It's very secure too. I looked at their swimming pool, and the lady that was showing me around had stepped out of the room, so I got myself locked out. It was a good thing because that means it's secure. The woman who showed me around was very nice. I really appreciated her time. She gave me her time and was with me 100% while I was there. I was impressed with the room too. It was clean. The dining room was nice. I walked through a library too. They talked about the activities to a certain extent. However, they activities are for people who are heading toward dementia. I don't have that at this point, so I don't know if it is really related to me.

Sandra

The Forum at Tucson was lovely. They offer just about everything you could want; you could get anything done right there. They have so many activities like playing cards, they have a fitness room, you can go swimming, and they can take you shopping.

phyllis086402

I thought The Forum at Tucson was very nice and clean. The people were very friendly. The food was very good. I liked everything about it. They had a lot of things that I liked to do, like exercises, water aerobics, chair yoga, and all kind of games. The lady who gave the tour was very informative and very good. The apartments were very nice. They had a balcony and a nice view of the mountains. After someone moves out, they put in new carpeting in the room. They had opened up a bistro that served just soup and sandwiches, which is nice because sometimes you don’t want a big lunch or a big dinner. Two meals are included in the price, and if you have your large lunch there, you can get half a sandwich and soup to go and then put it in your refrigerator for dinner. I thought that was a great idea.

Dianna072314

The Forum was very clean and very upscale. The rooms were of good size, they had a lot of open grounds, and they had a really nice restaurant-style cafeteria. The staff seemed to be friendly. They had a lot of activities and a lot of transportation opportunities for the residents to get around. The staff and the residents seemed to like each other a lot.

Anonymous713521

The Forum at Tucson is number one for location, layout, size of the apartments, price, personnel, and activities. I loved the apartment.

Darcy884246

The Forum was nice and clean and had a different atmosphere from where my mom was in. It was a bit too hospital-like in the memory care section. I thought everything and everybody was very nice. I liked the location, but it did not have the right feel for my mom. I saw the library, the activity room, and the dining room. The people seemed to be enjoying themselves. It had a nice grassy area with the barbeque.

A happy visitor610175

The Forum is a beautiful place and looked like would meet the needs of anybody. No problem with it at all. The rooms were nice, and the dining room was lovely. They had a theater room, a library, and a card room.

Joanne834452

If we ever had to put my mom somewhere, The Forum at Tucson would be the first place we choose because I’d known people who had been there, and they got really good care. My mom spent 3 weeks there after she had her hip done. They catered to what she could eat and the food was great. They were very good to her. The people there are very nice and very helpful. It’s a fabulous place; it’s beautiful and comfortable. They have game rooms, and people come in with musical things.

Katie200883

The Forum at Tucson's rooms are very wide open which I personally like the best. The only downside is that it's a very large facility, and for our mom, it would be a bit overwhelming for her to get around. They had a nice list of amenities, and it was a lovely place.

Poor elderly people

I would never allow any human to live in this place. They do not care for your love ones. They mistreat patients and let them sit in pee'd diapers and are never available when needed. It's a night mare in Tucson.

Provider Response

Robert317138

We liked the The Forum at Tucson. They had nice but old rooms with small showers, which I did not like. The intensive care unit was very old. They also offer memory care. Their meals were good. They didn’t have a theater room like the others I visited, but they had an activity room where they show movies. They also had a schedule of events for the residents.

McDuff314443

They had a lot of activities at The Forum at Tucson, but they charge more and only have crafts that I'm interested in; their other activities do not interest me. The dining area was nice, and the rooms were just regular.

Bruce KHIIGJ

The Forum was very nice, and the rooms were nice and of adequate size. My mother stayed there and went to physical therapy for about a month. The level of care was very good. It was in a nice area, next-door to a hospital and about half a mile away from a shopping center. There’s a restaurant about a block away. However, it was a little pricey.

bdurant

This is assisted living at it's finest, for a very reasonable price. The facility is impeccable and laid out beautifully. The apartments are huge in comparison to other assisted living facilities, the staff always kind, compassionate and willing to help. The food compares to that of a 4 star restaurant! The activities are endless and they go to interesting places as well as "errand style" visits to stores and banks, etc. The kitchens in each apartment are full kitchens and many apartments come with private balconies. Just beautiful, all the way around.

Unhappy visitor

I would never let a person I love, be cared for in the assisted living area. Understaffed, rude, do not follow doctor's orders, cause more health problems- then what patients arrive with. I am shocked that it has 4 stars. The two areas- independent and assisted living, need to be reviewed separately.

Provider Response

Caring111804350

The Forum at Tucson was very nice. We ate there. The food was fine. The luncheon was very slow, but it gave us a chance to talk. The atmosphere was very nice. It had nice apartments and lovely grounds, and it was in a central location. The people seemed nice.

Anonymous112214250

The Forum at Tucson was a nice place, but it was very clinical. The rooms were like hospital rooms, and the price was very expensive. They had a little activity room where people can read and do puzzles. I was not impressed with their activities. It was very clean, and the staff was very nice.

Provider Response

ravenna

I spoke with staff on the phone after emailing for information. I inquired on assisted living for my parents. My father is on dialysis and is very stable. This facility will not take anyone on dialysis or with some other medical conditions. This is the first place I have come across that has this limitation. So make sure to ask this question first before taking time to consider this facility. If you develop a medical condition they do not allow, you will have to move.

Caring18114150

We really like The Forum. It was very good. We have gone back there three times now. The staff was very professional. I'm just impressed with them. I'm impressed with the staff members that we met and the facility's cleanliness. Just everything about it was very nice, and that's the place that we are planning on moving my grandma to.

Caring106649250

I moved back to The Forum where I lived before because it meets all my needs, like the social and the food. I was here before, and I was satisfied; that's why I come back. I do exercise, and I go to lectures. The place is clean.

Tucson Gal

We love The Forum at Tucson in Tucson, Arizona! We spent several months talking to the staff at The Forum and visited the site numerous times. As our mother was an unwilling partner in this venture of moving her to a safer environment, the kindness of the staff meant so much to us. They met each hurdle (and there were many!) with a calm and joyful can-do attitude. And, they stayed with it until they were able to accommodate our mother’s wishes. We were overwhelmed by their generosity of spirit! Special thanks go out to Matt who went so long and so deep into this process with us. You made a difficult situation better than bearable, and we appreciate all you did. The facility is awesome, the apartments are lovely, the amenities are wide ranging, and the staff is top-notch. We siblings wanted to move in! As it turns out, our mother decided to move out of state to live with one of us. Had she stayed in Tucson, however, she would have moved to The Forum. From our experience, we siblings recommend The Forum, without reservation.

Beverly106245550

My father is in The Forum. We like it because it is close to where my sister works, and it gives him a lot more freedom. The food is great. I have eaten there several times myself.

J. Sim

I would have LOVED to have moved my parents into the Forum, but unfortunately my parents were just not ready for such a commitment. The Marketing Team there, Gerry, Sandy & Matt, were so wonderful. The Customer Service was UNBELIEVABLE!!. They tried so hard, and worked so late to try and get us everything that we wanted. They even went above and beyond to help us find the perfect fit, if the Forum was not the right community. I truly applaud the Forum, the staff, and mostly Gerry, Sandy and Matt for everything they did. They are 3 of the best individuals to work with when finding your loved ones a perfect home

B Winter

I am a new resident of The Forum but already it feels like home. I have met very nice people both residents and help.My apartment is lovely and makes the transition from my home to here much easier than I thought it would. The dining room is delightful and the food is great. I am so happy I chose. The Forum.

-Anonymous

We were met on the day of our appointment to check out the Forum, by Ms. Bolkcom and given a thorough tour of the facility. Her warmth and enthusiasm and the wonderful facility itself left a greta impression on us.

Curt R.

My father is extremely happy with his choice of The Forum Five Star for a senior retirement community. He speaks highly of the friendliness and helpfulness of all the staff, including the sales director, the front desk clerk, the cleaning service, the maintenance personnel, as well as the dining room hostess, servers and chef. He feels that the Forum is a perfect fit for his present needs. He likes the idea of having his meals prepared and served every day of the week and has nothing but compliments about the quality and quantity of the food. He also enjoys the socialization at meal time. My father feels that his independent living apartment is ideally designed and located within the complex. He has not yet given up his car, but knows that the scheduled transportation will get him to wherever he will need to go. He has lived at the Forum for only a month now, but we get the impression that he wishes he had moved there much sooner. The family is certainly comforted to know that he is in a safe and healthy environment and is surrounded by people who care.

Caring107266450

My mother-in-law lived at The Forum at Tucson for about a year-and-a-half, and we were very dissatisfied with it. She is in the Alzheimer’s unit, but she does not have Alzheimer’s. She is a little forgetful, but she dresses and showers herself. It was just terrible there. We were very unhappy, but the facility itself has nice rooms. It’s a large facility which also means it is less personal.

Provider Response

Caring102472150

The Forum at Tucson is a nice place. That is where we were going to put my mother. We had it all set up, but then they called to say they were sorry because she required too much help. It was really weird. They have a new director that came in, and he just thought that she would require too much help because she was a dialysis patient. They were really nice, and the place was beautiful. Then at the beginning of the year, they got a new guy that's in charge. He changed some rules, so it was last minute when they shut us down. We were planning on moving her in, and we already have put the deposit down. They never even saw her or even assessed her. It was bad, but I'm glad because she is very happy where she is now.

AVOID!!

This facility used to be OK... but in the last several years has gone WAY downhill. The prices shown are not even close to the actual prices, which are MUCH higher. Service is very poor, food is cheap to the point of being a disgrace. Staff is often rude. Facility cancelled the security guards that used to be present and if in Independent Living, NO care is provided if an accident or illness occurs, other than maybe calling 911. AVOID this facility, there are so many others that are superior in every way.

Provider Response

Jackie30

We were treated nicely at The Forum at Tucson. The staff seemed friendly. They had a bus that takes you to places, and the food was good. I liked the size of their rooms. The dining room was nice and had very nice waiting staff. It was clean, it did not smell, and we were kind of impressed with the size of the apartments; at least, the two-bedroom and even their one-bedroom was larger. It was more like a home than an institution.

Caring76344550

The Forum at Tucson was very nice, but I can’t afford something like that. My cousin died, but she liked it very much while she was there. She had a really nice apartment, and her furniture was gorgeous as she was able to bring in furniture. It’s very nice on the inside. If I could afford to go to any place, that’s where I would probably go. She participated in a lot of activities there. My cousin really looked at a lot of them before she decided on which one to go, and this is the one that she felt was the best; she was right, it was really very nice. The dining room is very nice too. When she finally got bedridden, they did provide her with care.

Provider Response

MWCole

This facility does, in many ways, seem good Unfortunately, when they moved my mother back to TMC from the Skilled Nursing Facility - she had been sick with them for 9 days, they would not take her back. They said she had met her goals there! That doesn't explain why she went from the Forum to Tucson Medical Center! When we tried to get her clothing, they could not find it. I had paid extra for them to do her laundry, but they coul;d not keep track of it. They also could not find several other things that belonged to her. Not a good experience!

Provider Response

Caring97194150

My impression with the Forum at Tucson was excellent. My mom has been there for almost four years. It doesn’t smell or stink. I definitely recommend the skilled nursing. The skilled nursing provided excellent care to my mother, but for the assisted living not so much.

MariaV

To the Forum Skilled Nusring Staff: I really enjoyed my stay at The Forum. Everyone and all my treatment was excellent. Thank you for helping me rehab and get home. Respectfully, Maria

Elizabeth44

Great service, cheery environment, knowledgeable employees, and good food!

Marjorie15

All the staff is very considerate of the resident's needs and are so helpful and kind.

Alex & Margaret

From day one, customer service has been excellent. All staff have been helpful and supportive. All nurses attending me have provided top-notch service. The PT and OT, Andrew, Pablo, and April have provided outstanding service. They are understanding when I'm in great pain and take the necessary measures to complete therapy in a productive manner.

Richard90079250

The Forum is quite nice and relatively elegant. The dining area and the food were excellent. The rooms are nice and set up for various kinds of residents including Alzheimer's and dementia. They have something going almost every week, both indoor and outdoor activities. The downside is that it is kind of expensive.

Caring86048750

My father was at The Forum for a couple of months, and my mom was there too for a month. I think it was a good place, but I don’t think it was a very good match to my dad because my dad had too many physical needs, and I think it was hard for them to take care of him. However, they were good and adequate for my mom. When she was there in the assisted living, she just wanted to be by herself, but they were able to get her interested in coming down to the dining room and were starting to interest her in activities and introduced her to different residents. However, she passed away suddenly, so she wasn't able to have the full benefits of living there. I thought it was good as long as people were pretty mobile and could still go around and do something. However, if they were falling or had other medical issues, I didn't find it to be a very good match. Also, it bothered me that the memory care unit smelled like an old folks' home. It wasn't nasty, but I have a sensitive nose. It smelled like chocolate muffins and oatmeal and bleach. It was a secured unit, so residents couldn't wander off, and I think that would kind of hold some of the smells in there. I think the price was quite high.

John74077250

I was not impressed with The Forum at Tucson. As soon as we walked in, it smelled like urine. Also, I was not impressed with their rooms and dining rooms.

Caring84555050

The Forum used to be a Ramada Inn, and it was designed to have all the appeal of a Ramada, with a circular fountain out front and lots of parking. It has very wide hallways, so you can have wheelchair races. It was very nicely done. The rooms are spacious in The Forum. The food is excellent. They have movies, and people come in to play the piano, they have several groups, they have walk in tours and driving trips. The staff is excellent. I am happy here.

Richard82186950

The Forum at Tucson was really plush. It was a little pricey, but they had everything that I was looking for. They had independent living, assisted living, and a bedridden section. So if I got sick, I might have to change rooms, but I wouldn't have to leave the facility. The rooms were just like a hotel room. You have a bathroom, sleeping quarters, and a kitchenette-type thing. However, they also have a full service restaurant. It was a really nice place. The residents there were dressed to the nines. The people who work there were always asking if I needed anything or wanted anything, and I kind of expect that when they think you're a prospective client, but they all did it so nicely. Once I saw the rooms and once I got the feel for the clientele and everything, I just felt very uncomfortable being there. It was just much too upper class to me.

Provider Response

Don16

The Forum at Tucson is very nice but a little expensive. I like it because it is well laid-out and it is close to town. They have a nice lobby there. What I'm interested in this facility is that they have a rehab unit. I may have to have some surgery in the near future, so this service would be beneficial for me. They do have activities there, but to be honest, that's the last thing I needed, and I'm not interested in all these clubs, etc.

Lorrai

Upon leaving this first rate rehabilitative facility, I'd like to say "thank you" to the employees in housekeeping, nursing, dietary and administration. The housekeepers are hard workers and bring a love of life to her job every day. It has created a beautiful place where people come to heal. the night nurses take the time to answer and explain with a respectful and very knowledgeable background. They create a relationship with me that was trusting and comforting. It made it so much easier to relax and sleep at night. The day nurses are very professional and do their jobs with a grace that also radiates a calming and reassuring charm. The nurse aides seemed to have endless energy and plain old cheerfulness. My stay here has been not only positive, but also pleasurable.

Judy36

The Forum was beautiful and we really liked it. The food was excellent. The staff seemed wonderful. The apartments except for the smallest one seemed really nice. It was like a hotel.

JBurie

My family member has lived in two other facilites in town and I can honestly say that neither has compared to the care that The Forum has provided. The staff is friendly and caring, the grounds are well kept, and the food is fantastic. The past few times I have visited this property the front desk staff has gone above and beyond to accomodate a few of my requests. Thank you for all you've done for my aunt!

Janice9

I liked The Forum a lot. This was a very nice facility. The rooms were nice and the food was good. Their staff seemed nice too. However, at the time that I visited this place, they didn't have any apartments available.

Bonnie15

My mom stayed at The Forum because it suited her rehabilitation needs. The building was well-maintained and well-kept. The staff were courteous. And the food was palatable, it was not great but it was good.

alzheimer1

This facility is always well kept and clean. The staff is courteous and professional and takes very good care of all the residents.My friend that stays there has stayed in other assisted living homes that have not been as well kept and nice so she appreciated that the Forum is.She does not have to worry about anything as all of her meals are provided and they make sure she takes her medications and that is not always easy with her.She very much enjoys the social interaction with the other residents as well as the staff.The only negative thing I have to say about it is sometimes it get noisy.The prices are in line with industry standards and I think it is worth a bit more because they are better.She has a nice room with a good view out the window of a pleasant park like area with grass and trees. I would recommend this facility to anyone looking for assisted living.

Kristen1

I recently paid a visit to this facily because my grandmother is a current resident. She is a part of the assisted living program, where she is continuously cared for. This care includes, getting dressed daily, properly groomed, and monitoring of her medications. We are so thankful she is a resident here, my family is at ease knowing she is well taken care of. Our family and her alike love the staff. Her bedroom is larger than what we had expected, which was a plus!! And she loves being able to meet with her friends during the evening for dinner! It's a great place if you're considering options.

tbuzzard7

My great-grandmother is an assisted living resident at The Forum. As a regular visitor I feel I can offer a different perspective on this facility. She is in a single "apartment" type room which, in my very inexperienced opinion, is quite a bit more spacious than I would have thought. I have accompanied her to dinner and lunch on several occasions down in the dining room and would rate the food as fair. I wouldn't say it was flavorless but it wasn't what very enticing to my pallet. The interior grounds are well kept and scenic. Finally, the staff is quite friendly and accommodating. Overall I found the Forum to be a more than acceptable assisted living facility for my family.

Enforma

It's rare when a facility affects me personally, and so I want to give two thumbs up to the Forum staff for taking such good care of my mother during her stay there following her recent knee replacement surgery. She had her first knee replacement done a year earlier, and she had so many things go wrong during her recovery that I was afraid she would opt-out of having the other knee done. My fears were put to rest by the wonderful caring people at the Forum in the rehab section. Not only did they give her quality care and therapy, but also provided welcome distractions in the form of hired entertainers, and lots of activities. I also noticed the various selections on their menus, and the many choices of entrees, and I have to say it looked anything but dull. I was concerned for the staff, especially when mom told me a worker had to pull a double shift due to some workers calling in sick. In this line of business that is not uncommon, I know. I was also impressed with the way the maintenance staff handled the repairs needed after a storm caused some damage to a hallway ceiling, and how they contained the mess quickly. I highly recommend this care facility, and thank them again for the great care they gave my mother.