Home Helpers of Columbus Columbus, OH

Nancy K_27

Send the people that I ask for and not someone I do not like. They need to make sure they call back when they say they are going to call back.

Anonymous_1742462226

The care makes all the difference. If no one was here, I don't know how I would get along. Everybody that comes in are ready to do the work they need to do.

Lori F_9

It was positive. He was blind, so he was scared of everything, and they let him know that they were going to help him and were understanding. I like that they were very reliable, and they showed up on time, they stayed until they were supposed to.

Anonymous_7022

I don't know what I'd do without them. The agency has great communication.

Anonymous_1740041269

They supply good helpers. I like the way they treat me. They take good care of me.

Brian D_12

The impact was tremendous because my mom was very ill, and my dad needed services. They have absolute reliability. Hope Helpers of Columbus was there for us when we needed them the most to support our family. My mom was very ill, and my dad needed a lot of support at that time, and they were such a blessing to us. They helped us though such a difficult time.

David and Violet B

The services make my life easier. The caregivers are helpful.

Joan M_43

The agency has helped my mother to make my experience positive. I would recommend them because they are very organized, efficient, and caring.

Louella R

I am much better now, I don't even need Sarah, but I like her. I would recommend, but it depends on the individual.

Andy K_3

It is less worry for me. I like that they are professional and have good communication.

Anonymous_6716

They have given me some freedom. It gives my sister time off to recoup. They have always been helpful. They are prompt and everyone I talk to seems to want to help a lot.

Kathleen O_8

He has improved quickly with the care and with being at home. They send quality caregivers and communicate well. The caregivers are introduced by a supervisor.

Jennifer

We had no idea what to expect when our 80-year-old mother was going to be released from the hospital after a car accident. When we talked to Jason from Home Helpers he explained everything they offer, helped us understand what we might need, and provided care for us the same day. The emphasis was on what would make us and our mother feel the most comfortable. Home Helpers was extremely accessible throughout her recovery and was able to accommodate our changing needs. My mother really liked the women who cared for her. She was able to explain to each of them what worked best for her and it was always accommodated. They were friendly and kind. We highly recommend Home Helpers.

Anonymous_1731347445

I don't think I would be able to keep my job without the help. They are attentive to him. They have been very helpful and listen to our needs.

Anonymous_1728466134

We need someone and they fulfill a need. Sometimes it's good, sometimes it's not. I don't like that we don't get the same caregiver every time.

Anonymous_1727858648

The agency has helped the most by just having someone there for my mom while I am at work. I like that the agency sent us a great caregiver in Lisa.

Tricia M_3

My mom and dad feel at ease with them. I like that they have been very reliable and come when they say they will.

Anonymous_1723027108

I can depend on them. They are always there when they say they will be.

Dan M_12

The caregivers help me with laundry and fixing lunch, and it is good. The first caregiver I did not care for, but the second one so far is great.

Mark R

The staff and the in home care providers are friendly professional and dependable My father in law is bed ridden and the help is top notch

Kathleen G_16

It's helpful for my mother to have someone there. I like the home assistants.

Stephen "Steve" T

They kept in contact with me while they were there. They provide great services.

Georgetta R

I had to get a surgery, and it helped me physically and mentally having the agency. I would recommend them because they were on time, the lady that was with me was very helpful.

Anonymous_7263

The caregivers help me with things that I can't reach from my wheelchair. They help me get dressed, do my laundry, and prepare meals for me. I like that the caregivers I have now are very motivated, willing, and skilled. They are sensitive to individual things that are important to me.

NAN C.

WE'VE BEEN USING HOME HELPERS TO CARE FOR MY DAD AND COULDN'T BE HAPPIER. WE WERE UNSURE HOW IT WOULD WORK WHEN WE FIRST REACHED OUT BUT OUR CONTACT PERSON PUT US AT EASE IMMEDIATELY. WE KNEW THEY CARED AND WOULD FIND A GOOD MATCH FOR OUR DAD. SURE ENOUGH, THEY DID! WITHIN 3 VISITS THE CARE GIVER AND DAD WE'RE SETTLED INTO A ROUTINE AND ENJOYING EACH OTHER'S COMPANY. THIS PUT OUR MOM AT EASE AND ALLOWED HER TO TAKE SOME MUCH NEED TIME TO RE-ENERGIZE. HOME HELPERS HAS ALSO BEEN INSTRUMENTAL IN WORKING WITH THE LONG TERM CARE INSURANCE COMPANY. OUR ENTIRE FAMILY WOULD RECOMMEND HOME HELPERS WITHOUT HESITATION.

Marti W

With the girl we have right now, the service is highly rated. It's not the Home Helper's fault. It was more so that they told us that they couldn't accommodate just 2 hours. That's my only complaint.

Sheila V_2

Everybody is on time, everybody has been consistent, we have had some of the same caregivers over the weeks becoming comfortable with them coming. They have become familiar, our kids know them, and they have just blended in very nicely with our family. Everybody is pleasant, everybody has fit into our home and helped, and everybody couldn't be nicer. It really is just a nice group of people.

Dick E

I probably couldn't survive without them. I would recommend them because they are very honest.

Patty C_12

They have made a great impact on my husband's life because they come in and check on his blood pressure, and more, to make sure he is okay. I would recommend them more if they came more often.

Bob J_8

They serve me meals and keep the house in order. The person that comes to us for 5 mornings a week is excellent.

Melvin S_5

They have helped the most with having someone here caring for him. I like that they are prompt and always on time.

Jane N_3

It makes things much easier for me. I have already recommended them because they have been very efficient in responding to my and my husband's needs.

Lou D_1

They say they will get your meals, but they are not very good at all. They need to teach these young people how to cook better.

Elfi K

They performed well, and took care of everything we needed. I liked that they knew what to do, and they always came to work on time.

Kerry B_3

We had a number of people and there were some changes because we had at least five or six different people. I like that the people were very friendly.

Jamie P_3

I could not keep my mother at home without it. I would recommend them because they do a good job.

Marco B

They help me cook meals and keep my house clean. They are very helpful.

Corey L

Jillian, if she is there, I don't have to be there and worry about dad. I like that there is a person that takes direct care of my father, Jillian.

Jeff P_6

My mom got the services she needs, and I think she is happy about it. We went through two people before finding the right one, so we need more consistency from Home Helpers.

Butch L_1

They qualified to handle somebody that was partially unable to take care of herself. I felt very comfortable with them once I met them. Yes, they're outstanding, caring, on the job, personal.

Marie P_15

It allows me to do some activities outside. The caregiver has done very well.

Barbara/husb Felix A

I wish they would have helped him walk more. The therapist comes and helps him walk.

Connie F_7

It has been a positive experience because the one that I have right now is wonderful and has really changed my mind. I have had four different people come into my home, but I would like them to hire people more mature in age and experience.

Nancy H_31

They have been able to send me the same person consistently so that I have a continuity of care. I like their thoroughness and the way they do business.

Julie R_17

They help me the most because I feel confident in keeping my loved one at home and independent. I would tell a friend that they go above and beyond to support your family.

Marilyn W_15

They help the most with little everyday things I can't of. I like that they are very professional.

Marcelina D

They have adjusted with our schedule changes, and are also extremely attentive to my mom. They have been very attentive to my needs and my mother's needs.

Dee N_1

Our caregiver provides overnight care for my father. They are hands-on and understand our needs.

Philip A_1

The agency made it positive by being caring and making sure he was safe. I like the agency because of the owner I spoke with.

Cindy M_21

They provided someone who is very competent and able to fill our expectations. They genuinely cared about our situation. They did their best to find us help.

Michael M_75

Just being there for pops and prepping his meals has been a help. Well, when the girl starts a tour, I'd like them to finish it. If they do the laundry, put the laundry away.

Nicole P_4

They have shown up on time. They have done what they said they would do.

Christine L_8

It was very important. They were friendly.

Anonymous_6613

It's made my life easier. It made it, so I did not have to do average things. Part of the problem is my problem. I've always lived alone for many, many years. It's not easy to have another person living in the house at the same time. All the problems are my problems. I get so very, very used to living completely alone, and then when I haven't been well and have needed help, it's hard to adjust to that. Each person is different. Sometimes, they're really good, and sometimes they're just ok. They do really good, it's just person to person it's different. I've never had any problems.

Jerry R_13

The caregivers were here punctually. That is why I used them as apposed to Uber. I had to make sure that I was on time to my appointments. They were helping me with transportation because I cannot drive. I cannot think of anything they could do better.

Julie W_10

The people that came here were all very excellent and did what I asked them to do. I liked that they were very attentive.

Anonymous_6432

They have made it positive by trying to step in and make sure she does what she needs to. They also try to be respectful of what she is willing to do. I like that they communicate with me a lot and that they are very responsive.

Anonymous_6428

They did the cooking, cleaning, laundry and shopping. She was here everyday.

Anonymous_6329

The person that come to the house would take me to the grocery store is major to me. They don't alwasy communicate with me. They could improve with communication.

Anonymous_6286

It helped because my wife needed a lot of help and so did I. They were pretty good from the help we had from them.

Jennifer H_13

They provided relief to the client's primary caregiver. I appreciated the initial set up process of identifying our needs and then the follow through.

Beth K_5

It is very nice to be reassured that my mother has the care that she needs. It's nice to know that replacements can be made. They are very responsive, caring, and professional.

Michelle H_12

The caregiver was a live in caregiver and she was amazing! She was with us for 3 years. She helped with housekeeping. I like that they are available when we need them.

Provider Response

Debra S_11

The client was always very reluctant to let the caregivers help her. When she let the caregivers do their work, they were very helpful. The agency's owners were very easy to contact and were very accommodating of our situation.

Anonymous_5897

The caregiver has helped me the most by doing dinner and chores for me. I like the agency because they seem very efficient and concerned about what I want.

Susan V_10

They helped the most by giving me ease of mind. One thing I would tell a friend is that they are very personable.

Karen G_20

I appreciate that they check in, they're very hands-on about weather or COVID. The personal contact they give you is excellent. I like that they paired someone very well with my mother. They seemed to have nailed that.

Nathan R_2

The services were great, but there were some caregivers that needed a little more training than they had. I would recommend Home Helpers because they have great management and leaders within the company.

Linda L_25

They've made the experience positive by sending us caregivers who do the job. I like Home Helpers because of the way they facilitate the client's needs

Provider Response

Margaret S_35

They've been able to help me with any of my needs at the house. I don't have to always ask my husband to help because they do. I like the fact that they have been able to send me compatible companions. We like the caregivers in charge of us.

Catherine B_12

They're just good at making sure we are covered. It's a big relief for us not to have to worry about mom. I like that they've tried to work with us on covering our needs.

Beth Q_1

They have been consistency and reliability. They have been good and reliable. I think they are a bit on the expensive side, though.

Mary M_59

They provide wonderful care for my mother, it allows me to have ease of mind and to things during the day. The people are super helpful and kind.

Provider Response

Benjamin B_4

I like that I could give them a lay-out in the beginning of what to expect. They cleaned up the house. I like that they were always on time. They did anything I asked them.

Provider Response

Ashley S_2

The provider came in at the last minute and did whatever help we need. I like that they were very responsive and willing to work with us on short notice.

Provider Response

Cindy J_4

The caregivers are very responsive and polite. I like the flexibility in relation to their policies.

Provider Response

John J_23

They helped her sequence her daily activities. It was a one-stop shop, I didn't have to worry about any replacements being scheduled.

Provider Response

Karen T_10

They keep in touch and they provide me with a caregiver that is outstanding. They are honest and they have strength.

Provider Response

Elly G

They make sure that the people who come here know what to do. They explain things to make things easier on us. They care so much about what they are doing.

Provider Response

Dennis S_13

I'm very satisfied. The management, staff, and caregivers are attentive.

Provider Response

rkasun

The team at Home Helpers is amazing-they truly care! I think of them as family and you know they will be there for you when needed.

Provider Response