(800) 558-0653

Home Instead - Columbus - South

169 E Livingston Ave, Columbus, OH 43215

(800) 558-0653

Verified Partner


(20 reviews)

Offers Home Care
Top rated on

2019, 2020

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Reviews of Home Instead - Columbus - South in Columbus, Ohio


(20 reviews)

    Top rated on

    2019, 2020

    Appreciative Daughter of Alzheimers Mother


    May 11, 2022

    I am a past client of this provider

    We were in a bad situation with my mother having late stage Alzheimers, she fell and broke her hip. After her time in the hospital, we had to decide whether or not to send her back to her regular memory care home, or to a step down care facility. Everyone felt that my mother would not do well going to a regular step down facility since they are not necessarily skilled in the memory care parts of what she needed, and we wanted her to feel like she was going "home" to her usual residence where the staff and residents all know her and would help her heal. They however, needed extra help to make sure my mother did not try to stand up and walk on her broken hip (Alzheimers patients forget they can't just stand up on a broken hip and continually try to), Home Instead offered our perfect solution - they sent carers out 24/7 just to be with my mother and keep eyes on her at all times, something a regular memory care unit can not provide, as staff is already spread thin with covid. Home Instead employees were amazingly helpful, cheerful, and there to do whatever was needed. We are grateful for you, Home Instead!



    December 28, 2020

    I am a past client of this provider

    My father became a a patient just after Thanksgiving. It was the final page of his life. Betty was very concerned about my father and about the fact that I had been the main caregiver the last 4 years. Being Thanksgiving week, help was hard to find. Betty kept me informed. Dad came home from the hospital on Wednesday afternoon on meds every hour. I was on my own until help arrived on Friday. Chris was very understanding of the situation. He put me at ease and was very professional. He turned Dad with such gentleness that I felt comfortable enough to go home for some much needed sleep. Dad died the following morning. Chris made the necessary phone calls for us. While this was only 1 shift, I would definitely recommend this group to care for your loved one. They really do care unlike another agency which helped during my mother's care.



    September 16, 2020

    I am a current client of this provider

    You can expect a first good meeting with the owner of company, and from there the caregivers have given a good hand in helping me thru life's aging process. The caregiver arrives on time. The caregiver scheduler could do a little better on scheduling by notifying the client that a schedule change has occurred. Other than that it is a good company.



    November 19, 2019

    I am a current client of this provider

    We got Home Instead Senior Care, and I think it's excellent. I've been really happy with the owner. They come in on a regular basis twice a week, and those are two days I'm out of town. They sleep with my mom, make her breakfast, and make sure she has her coffee and pills.

    Mary Lou


    October 14, 2019

    I am a current client of this provider

    Loving my caregiver. She is very helpful and does everything I need.

    A. Thomas


    November 12, 2018

    I am a past client of this provider

    I'm very grateful for all the hard work that Home Instead has done for my family. Wonderful staff. Would recommend to anyone.

    Thelma G.


    November 5, 2018

    I am a current client of this provider

    I am very grateful for the service I have recieved from Home Instead Senior Care. They are always very attentive to my needs and all the caregivers are great company! They care a lot about their clients and are very reliable. I would recommend this company to anyone. They have been fantastic since day one and I am glad I can be cared for by such trustworthy people. Thank you, Home Instead!

    Nancy & James


    April 26, 2018

    I am a current client of this provider

    David A. is our caregiver. He is excellent! Home Instead staff is excellent.



    April 18, 2018

    I am a current client of this provider

    Home Instead has always been able to provide caregivers to meet my needs.



    November 28, 2017

    I am a current client of this provider

    You must have an amazing vetting process! The caregivers always keep my mom in a good mood. That is not easy and I greatly appreciate it. My brother and I are both very happy with Home Instead.



    October 22, 2017

    I am a current client of this provider

    Helpers have been prompt, caring and very helpful to my mother. I felt the ladies we're honest and trustworthy and took a personal interest in providing my mother with the care she needed without making her feel embarrassed or incapable of taking care of herself. They involved her in making a meal or doing a chore when she felt up to helping out. Home Instead has been a true blessing to our family.

    R. J. K.


    October 18, 2017

    I am a current client of this provider

    Before my parent agreed to have Home Instead come in to their home it was grimy. The caretakers and management of Home Instead have made the house safer and much cleaner. They have been good companions to my parents. The caretakers and management have all been kind and helpful to me and my siblings as well. They have been very good about alerting me to ongoing problems and excellent in informing me about emergencies. I am very grateful that the staff has stayed at the emergency room with my parent, and even more grateful that they have attempted to visit my parent in the hospital.



    September 24, 2017

    I am a current client of this provider

    My husband has services from Home Instead four days a week. His aides are very helpful and considerate. The care they provide gives me a much needed break and I am able to run errands and get to my appointments with peace of mind that my husband is well cared for.



    August 23, 2017

    I am a current client of this provider

    I am so thankful for Home Instead being there for me when my mom and I needed them. They are such kind, caring people, and made a huge difference for me in caring for my mother.



    August 22, 2017

    I am a past client of this provider

    Your staff was amazing. Our mother continues to rave about the service you gave her. The last caregiver that was helping her saved her life. Mom was dehydrated that if the caregiver wasn't there we would have lost her. The caregiver was a true hero as she informed the correct people to get her the medical attention she needed.

    Caring relative9


    January 24, 2016

    I am a friend or relative of a resident

    Home Instead provided caregivers in the morning. In the evening they’re there to help them with showers, and putting them to bed at night. The caregivers are great.

    Beth Schaeffer


    September 30, 2015

    I am a current client of this provider

    Home Instead does an exceptional job in selecting and training its caregivers and matching them with their clients' personalities and needs. They are reliable and conscientious. They make sure that the care is continuous and the client is well taken care of.



    September 29, 2013

    I am a current client of this provider

    I used the services of Home Instead Senior Care for my mom. They visited my mom every other week and did some housekeeping. The girl was very sweet, very good and mom was comfortable with her. They had been quite good and superb. It's a learning process and so far it was good.



    September 18, 2013

    I am a current client of this provider

    The service was great. The people were very caring and thoughtful.



    May 17, 2012

    I am a current client of this provider

    I was searching for a Home Care Agency that can provide care for my father four to five hours a day and I was able to find Home Instead Senior Care. Their service is good. I have no problems with them. They've been courteous and they match up to my father and they handle them very well. They are very compatible with them. What's good is that they are very adjustable to our schedule if it has to change. We have been with them for two months and I have no complaints and we are happy with their service.

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    Services and Amenities of Home Instead - Columbus - South in Columbus, Ohio

    Ambulatory Assistance & Accessibility

    • Mobility & Wheelchair Assistance
    • Transfer Assistance

    Licensing & Inspections

    • Staff Drug Screening

    Health Services

    • Memory Care
    • Companion Care

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Companionship & Escort Assistance

    • Companionship Services

    Staff Training & Qualifications

    • Interview Every Team Member in Person
    • Staff trained in memory care
    • Continual Training
    • Staff Driving Record Check
    • Reference Checks

    Bonds & Insurance

    • Is Bonded and Insured

    Sub-types of Home Care

    • Full Service Agency

    Care Management Services

    • Residency Confirmation

    Fitness & Wellness Programs

    • Fitness Opportunities

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Housekeeping & Maintenance

    • Housekeeping Services

    Personal Care

    • Toileting Assistance
    • Meal Preparation
    • Dressing Assistance
    • Bathing Assistance

    Transportation & Shopping

    • Transportation Services for General Shopping

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Columbus - South in Columbus, Ohio

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Columbus - South

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