BrightStar Care Fort Collins / Loveland

Offers Home Care

43 Reviews
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BrightStar Care Fort Collins / Loveland (800) 973-1841
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Reviews of BrightStar Care Fort Collins / Loveland

43 Reviews Write a review

Home Care Reviews for BrightStar Care Fort Collins / Loveland

May 02, 2018

By Jean H_1

I am a current client of this provider

They are not very organized, their communication is poor, and some of the caregivers that they have been just dreadful. If they were more organized and communicated better with us and the caregivers and consistently hired good caregivers our life would be easier.

April 06, 2018

By Bruce S_4

I am a current client of this provider

They show up and they tend to know what they're doing. It doesn't take too long before they remember where everything is and what they need to do before leaving. It has taken me this last year before we called come in when the caregiver arrives. At first it was really upsetting for me to have people coming and going. I've gotten a lot better.

April 02, 2018

By Peter F_1

I am a current client of this provider

About 70% of the staff is highly professional. The individuals who aren't as professional have attention to detail and a caring aspect. We have a posted list of tasks to be done. 90% of the time, the staff goes ahead and attacks that list without a lot of confusion and without bothering me.

March 16, 2018

By Camille P

I am a current client of this provider

The staff doesn't have a lot of experience. I would consider them for a number of services but not for the medical care. They were available on short notice. I saw them make a big effort to send caregivers out as quickly as possible.

March 13, 2018

By Don W_7

I am a current client of this provider

It has all been just over the top. My husband and I both are extremely pleased. They help my husband with his bathing and keeping his skin moisturized. For me, they change linens on the bed and do light housekeeping and laundry. They just go ahead and do these things. At first, it was hard for me to let them help because I always did things myself, but it really is wonderful. I'm finally getting some rest.

March 06, 2018

By Sue T

I am a past client of this provider

When I called on short notice, they did their best to respond and get help as fast as we needed it. They made my life much easier in that me and my siblings did not have to provide care 24/7.

February 20, 2018

By William K_5

I am a past client of this provider

They need to get their act together. It's a professional company. I called them two different times and wanted them to come out to the house back in November. I called and didn't get any response back. They said that they were working on somebody, and I had to call back. They had finally got somebody. I am just not happy with the company. When they would come and call back, it would help me out. I need respite care, and I wasn't getting it.

February 02, 2018

By Bruce K_2

I am a current client of this provider

The CNAs and nurses we have in the house right now are awesome. They don't just do their job, they do extra to make sure my husband is comfortable. They're self-motivated, and I don't have to ask them to do anything. It's great to have someone in the house. I'm not capable of doing some things for my husband. Without BrightStar Care, he would be miserable. It makes a big impact.

February 02, 2018

By Loren L_2

I am a current client of this provider

We've had some good caregivers, but they don't last long. Somebody really gets familiar with what needs to be done, then they're gone in a month or two. They keep up with my dad's daily needs like getting him dressed, showered, and teeth brushed so he doesn't struggle and so I don't have to go help him with it.

January 23, 2018

By Michael A_2

I am a past client of this provider

When they assign a caregiver, they should come when they are scheduled to come, and if they can't come, they should let me know. BrightStar Care's caregivers could be happier and leave their personal lives at home.

January 05, 2018

By Christine D_2

I am a past client of this provider

It has nothing to do with the care and attention that the RN and all of the CNA's did for my loed one, but I got a call from an administrator a day or so before my loved one was discharged from the hospital explaining that she had been out of service with BrightStar Care for so long that she would need to be put at the end of the line. That came on December 22, just before the holiday weekend without prior notice. All of the plans we made were severely disrupted. The administrator was very cut and dry and didn't want to discuss any other options. I think that is significantly wrong and at risk with that kind of operation. The CNAs were there 24/7 for weeks. They did a good job of communicating one shift to another what needed to happen.

December 13, 2017

By Jackie H_2

I am a past client of this provider

The number one thing I liked about BrightStar Care was that they were very flexible with the schedule. They would accommodate me. Having somebody else there to take care of my loved one relieved stress for me.

December 05, 2017

By Keith E_1

I am a current client of this provider

I would recommend BrightStar Care because they have quality caregivers. BrightStar Care has made my life easier because they provide companionship for my husband.

December 02, 2017

By Teresa O

I am a current client of this provider

I enjoy BrightStar Care's friendliness and willingness to help me. The caregivers come in the morning and that gets my day going.

November 21, 2017

By Stephen S_5

I am a current client of this provider

BrightStar Care does a good job so far, like helping me out a lot with bathing and fixing meals for me and things like that. BrightStar Care leaves a positive impact on my life because they make it so that I can take a bath.

November 14, 2017

By Jean H_5

I am a current client of this provider

I would tell others that BrightStar Care has outstanding people but if you call them last minute, the caregiver who shows up may not be competent. We really need to find the caregiver's name and then ask for them. The daily impact is very positive because the caregivers are competent, friendly and they take an interest in my mother. They look after her well being.

November 01, 2017

By Anonymous_1470

I am a current client of this provider

BrightStar Care hasn't had coverage last minute a few times and they need better communication with the clients. It makes me nervous when I can't be there and I am worried whether my loved one has someone to help them. BrightStar Care has helped my family greatly. It was hard on my loved one at first to have strange people in the house, but they are starting to make friends with my loved one.

October 30, 2017

By Joanne B_1

I am a current client of this provider

I would recommend BrightStar Care because of the care they give. They're on time, they seem to know what they're doing with very little instructions. The client's got better. The service has just helped her with the bath, dressing, and doing some housework.

October 25, 2017

By George W_9

I am a current client of this provider

I would recommend BrightStar Care more if they had better communication skills. BrightStar Care can improve their consistency with caregivers.

October 16, 2017

By Paul B_14

I am a current client of this provider

The service is not good from BrightStar Care. BrightStar Care could have much better scheduling.

October 05, 2017

By Susan A_4

I am a current client of this provider

With the first caregiver I had, it would have been right on that cusp of poor to average, but the caregiver I have now exceeds. The service has helped me with laundry, food prep, and grocery shopping.

October 04, 2017

By Bruce S_3

I am a current client of this provider

I would recommend BrightStar Care because they are reliable, consistent, and they offer very good care. The caregivers are knowledgeable. Having BrightStar Care has made life easier because I am a paraplegic, and the caregivers work to do things that I cannot do by myself. It helps me with my independence.

October 02, 2017

By Peter F

I am a current client of this provider

With BrightStar Care, there is about an 80% chance of getting a great caregiver that really knows what they are doing. BrightStar Care is always addressing my needs and trying to help out me with what I need.

September 21, 2017

By Gretchen & Charles S

I am a current client of this provider

I like BrightStar Care. They are well-trained, affable, know what they were doing, and willing to do most anything. The services helped my wife get a bath. The caregivers only came for a couple days.

September 14, 2017

By Sylvia W

I am a current client of this provider

Everyone who comes into the house are very kind and do everything that I ask them to do. All the caregivers really come through for me and do a great job. BrightStar Care is able to help me with the specific things that I need. BrightStar Care is really there when I need them, even when I was selling my house.

September 07, 2017

By Mindy B

I am a current client of this provider

I have recommended BrightStar Care to many people, including my loved one's doctor because of the skill of the nurse. I know that I can depend on the caregiver to take care of my loved one without me having to drive 700 miles a week to care for my loved one.

September 07, 2017

By Meryle L

I am a current client of this provider

I would tell a friend that the caregivers from BrightStar Care do their job, help out, and ask if there is anything else they can do for us. BrightStar Care makes my life easier and better because the caregivers have been helpful with my and my wife's disabilities

August 04, 2017

By Anonymous_473

I am a current client of this provider

I constantly have someone different for each shift. I have some caregivers that share some personal issues while I am dealing with my own issues. I do not appreciate learning that about my caregivers.

August 03, 2017

By Catalina M

I am a past client of this provider

BrightStar Care is very compassionate and thorough. BrightStar Care made life easier for me by allowing me to stay in my home because I couldn't be there by myself.

August 02, 2017

By Sharon H_5

I am a current client of this provider

BrightStar Care is great because it has quality employees. The caregivers are very attentive to me.

August 02, 2017

By Lois H_1

I am a current client of this provider

If you get the caregiver you want, BrightStar Care is wonderful. I had no help until I got BrightStar Care and I am just really pleased now that I am settled in and things are going as they should. When they find someone who works well with a family they should leave them there instead moving them.

July 25, 2017

By Loren L

I am a current client of this provider

BrightStar Care seems to have a nice staff. BrightStar Care could have more constancy with the staff. We've had a lot of different caregivers showing up.

July 07, 2017

By Christine W_2

I am a past client of this provider

I would tell a friend that BrightStar Care nurses are on their game. BrightStar Care made life easier because it went along with what I needed at the time.

July 07, 2017

By Kathleen S_6

I am a current client of this provider

Everybody that works at BrightStar Care is very confident and easy to work with. I have my needs met nicely. I am paralyzed and BrightStar Care has had a very positive effect on me because the just keep me going all day. The office staff doesn't call and tell me who will be on.

July 07, 2017

By Charlotte H

I am a past client of this provider

I would tell a friend that BrightStar Care employs caring individuals. BrightStar Care made life easier by providing good gap coverage for me with watching my wife.
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About BrightStar Care Fort Collins / Loveland

BrightStar Care Fort Collins / Loveland is an in-home care provider serving Loveland, Colorado and the surrounding area. BrightStar Care Fort Collins / Loveland offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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