Homewell Care Services of Northern Colorado

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46 Reviews
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Homewell Care Services of Northern Colorado (800) 973-1841
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Reviews of Homewell Care Services of Northern Colorado

46 Reviews Write a review

Home Care Reviews for Homewell Care Services of Northern Colorado

June 30, 2021

By Robert a

I am a past client of this provider

I think they helped and it was fine. I think they did fine. There was an urgent need and they responded well.

Provider Response

Robert, We are glad that you called HomeWell Care Services for help. We have a large staff of care givers that enable us to respond quickly with care. Thank you for letting us know that you were pleased with our service.

June 28, 2021

By Skye S

I am a current client of this provider

They spend time with him and hang out with him. They work with me to make sure things are good with the client.

Provider Response

Skye, Thank you for taking time to submit a review. We are pleased that you are happy with our service.

June 23, 2021

By Duane S_6

I am a current client of this provider

They help clean my house and keep things tidy. They watch after me. They let me know who is coming ahead of time.

Provider Response

Duane, thank you for taking the time to leave a review. We are glad that you are taking advantage of the many daily tasks that HomeWell Care Services has to offer. It is a pleasure serving you and we will pass your comments onto the Team.

June 19, 2021

By Catherine D_12

I am a current client of this provider

They come out and converse with Catherine. It gives me a break. I don't like future billing.

Provider Response

Catherine, we feel fortunate to serve your family. We will pass on your kind words to your caregivers.

May 27, 2021

By Stephen B_3

I am a current client of this provider

They give me some peace of mind so that I can step out of the house. It's a great way to get my father to be socially interactive.

Provider Response

Stephen, We are pleased that we are happy with our service! Your father is a joy to work with and our caregivers enjoy spending time with him. I will pass on your message to them. Thank you for allowing HomeWell Care Services of Northern Colorado to serve your family.

May 17, 2021

By Jennifer O_1

I am a current client of this provider

They've worked with us over the years. They first took care of my dad and now my mom. It's all been good. I like the portal they have and the communication. I like the caregiver too. The one we have is outstanding.

Provider Response

Jennifer, We feel fortunate to be able to serve your family. Thank you for commenting on our portal, it is a great tool that HomeWell Care Services of Northern Colorado uses for communication between client, their families, and our care managers. We will make sure that we let your caregiver know how pleased you are with there service.

May 17, 2021

By Ron D_1

I am a past client of this provider

They needed to be able to get him into bed and they didn't do that. I had to help them myself. They were told about it, they said they were trained, and they were not. My husband needed to use a Hoyer lift and they were not trained on that.

Provider Response

Ron, We are sorry your expectations of our services were not met, we strive for excellence and to provide the best care possible. Our care managers are always open to discuss concerns and reached out to you several times to try to understand the situation better as all of our caregivers are certified on mechanical lifts. We did not receive a return call from you, please give us a call at the office to discuss further.

April 27, 2021

By Adriana R

I am a current client of this provider

They help us a lot with his bathing. They take a load off of us. They do good companionship with them. They provide a good service. Colleen is very knowledgeable. She gives us recommendation. We have amazing caregivers. They are like family.

Provider Response

Adriana, thank you for your nice comments. We will be sure to share them with Colleen and the Team. We are pleased to hear that our caregivers have been a great fit for you and your family.

April 27, 2021

By Betty M_20

I am a current client of this provider

The most important part is they help with the medication and provide support for the client. They help him to do the things he used to be able to do. They have done a wonderful job, they are always responsive.

Provider Response

Betty, it is our pleasure to be able to provide your loved one the support he needs. We appreciate the kind words and will share them with his caregivers.

April 19, 2021

By Jason F

I am a current client of this provider

It has improved my life at least half way. It is not the agencies fault but just my health issues. I would like to have more than 13 hours of care a week. The staff have had problems trying to get me to my different appointments. It makes me feel guilty sometimes when I ask them to do things for me when. I would recommend them to everyone. They have a more personal approach.

Provider Response

Jason, please do not feel guilty in asking for help. At HomeWell Care Services, we are here to serve you and help whenever possible with transportation to appointments. We have enjoyed serving you and appreciate the nice comments.

March 31, 2021

By Donald S_19

I am a current client of this provider

The agency is helpful by providing daily care and following up with the care. I like that they are very personable.

Provider Response

Donald, thank you for taking the time to write such a nice note. It is our pleasure to serve you. We are very fortunate at HomeWell Care Services to be able to have such a great team of passionate and personable caregivers and staff. We will certainly share your review with your caregivers.

March 29, 2021

By Herman V_1

I am a current client of this provider

They are pretty helpful. They have given me more hours. The girl that comes is good with Herman so I feel quite confident when I leave. It just gives me some time to get away and be myself.

Provider Response

Herman, we are pleased to hear that our caregiver is a great fit for you and your family. At HomeWell Care Services, we want you to always feel comfortable with our staff as we know how important that peace of mind is. Our consistent training and evaluations of caregivers ensure that you receive the best care possible. Thank you so much for allowing us to care for you.

March 15, 2021

By Jack J_7

I am a current client of this provider

It is because of the caregiver, Sue. She is much better than the two other caregivers they sent. She is more suitable education-wise, keeping Jack company, and suitable for talking about what is going on in the news. They kept working with me to find the right person. They understood how important it was to me. I was not looking for someone to clean the house or do other busy work. I wanted someone who seriously took an interest in Jack while I was gone.

Provider Response

Jack, we are fortunate here at HomeWell Care Services to have a deep bench of caregivers to ensure that we can find the right fit for you and your family. We appreciate you taking the time to allow us to give you a few options until we found Sue. We agree, Sue is outstanding! We will make sure we pass on your kind words to her. She has mentioned how much she enjoys her time with Jack.

March 15, 2021

By Earl A

I am a current client of this provider

If we didn't have them we'd have to move into an assisted living facility. We are able to stay in my home. They have been pretty good for us. We have gotten very fine people to work with us.

Provider Response

Earl, we are grateful that we can serve you and provide the support you need to stay in your home. It is very rewarding when we hear comments like yours to know that we have helped our clients to stay in the comfort of their home. Thank you for taking the time to give us a review.

February 18, 2021

By Anonymous_4502

I am a current client of this provider

He has helped us with getting good services and has organized everything. I like how they send us good caregivers for us.

Provider Response

Thank you for your review. HomeWell Care Services of Northern Colorado is very fortunate to have a full staff of caregivers ready to go to meet your needs. Thank you for allowing us to serve you in your home.

February 18, 2021

By David V_9

I am a current client of this provider

They help to keep me company. They do what I ask for and that is what I want.

Provider Response

David, thank you for the review. We are glad that we are meeting your expectations and are honored to be able to provide you our services.

February 02, 2021

By Jennifer O

I am a current client of this provider

It's peace of mind that my dad's being taken care of real well. The caregivers Amanda and Colleen are great. They seem pretty caring.

Provider Response

Jennifer, thank you for taking the time to recognize Amanda and Colleen. We will let them know that you and your father appreciate their service. At HomeWell Care Services of Northern Colorado we are fortunate to have a staff that treats our clients as they would their own family. Your peace of mind is exactly what we strive for!

January 27, 2021

By Patricia M_27

I am a current client of this provider

She's strong, so she can do stuff. She can get up in the cabinets and do things we can't. I like their flexibility. They're able to take us to the store.

Provider Response

Patricia M, thank you for taking time to write a review. Our caregivers really enjoy working with you and we are glad that you are able to take advantage of some of the programs that HomeWell Care Services of Colorado provides. Your caregivers mentioned they have fun taking you to the store and helping with your shopping. We feel fortunate to be able to serve you.

January 13, 2021

By Michael S_37

I am a current client of this provider

The attitude is very upbeat, friendly, and encouraging. They are very friendly. They have been very helpful to me.

Provider Response

Michael S, thank you for the nice review! At HomeWell Care Services of Colorado, we are very fortunate to have passionate caregivers that really enjoy helping others. They work hard to ensure that they add value to our clients lives and it is very nice to hear that their work is appreciated. We will certainly share your comments with our caregivers.

December 22, 2020

By Dennis M_10

I am a current client of this provider

I am disabled and live by myself, and they really help me out when they come out. When they come, I get embarrassed because I am not doing the things that they are doing for me. They are a great company. They have treated me very good. I appreciate them.

Provider Response

Dennis, thank you for nice review. Our caregivers enjoy being able to help, that is what they are there for. We are thankful that we have the opportunity to serve you and the rest of our wonderful clients.

December 18, 2020

By Linda P_28

I am a current client of this provider

They are reliable. They are dependable and respectful.

Provider Response

Linda, thank you for taking the time leave a review. Here at HomeWell Care Services of Colorado, we pride ourselves in employing the best caregivers possible. Our constant training and follow up ensures that we are reliable, dependable, and respectful as you mentioned. We will certainly pass on your compliments to the entire staff.

December 15, 2020

By Joe A_5

I am a current client of this provider

The supervisors or mangers seem to be on top of their job or do their job with the ever-changing schedules and stuff. The people who have worked for them have been very pleasant for my father.

Provider Response

Joe, thank you for recognizing our staff. We appreciate you entrusting us with caring for your father. HomeWell Care Services of Colorado knows that things come up for our clients and schedules need to be changed last minute. We are very fortunate to have a very large staff of schedulers and caregivers that work 24/7 to ensure all shifts are covered.

December 15, 2020

By Anonymous_4364

I am a current client of this provider

When I get a good caregiver it is very helpful. They need to improve the quality of employees. I have people assigned to me whose care have broken down when we are going to the grocery store and that is a hassle.

Provider Response

We are sorry that one of our caregivers vehicles broke down while taking you to the grocery store. During the hiring process we work hard to ensure that we hire the best qualified caregivers possible. Our focus is on their relevant experience, compassion, and ability to serve our clients. In addition, we do check to ensure that they have dependable transportation. Unfortunately, vehicles do occasionally break down unexpectedly. We are very sorry that this happened, we have checked with the caregiver in question and she felt very bad about this and has made the needed repair to her vehicle.

December 11, 2020

By Henry N. P

I am a current client of this provider

She cleans well and scrubs and wipes everything down and vacuums. The caregiver is polite and she knows how to work.

Provider Response

Henry, thank you for recognizing our caregivers. We appreciate the opportunity to serve you. It is nice to hear that your caregivers are keeping busy and helping out, we will certainly pass on your praises to them.

November 30, 2020

By Marj K

I am a past client of this provider

They could be more compatible instead us helping them. When they arrive for the job they need to know what to do.

Provider Response

Marj K, we are sorry that we failed to meet your expectations. We have reached out with a new care plan and other options to help rectify this situation. Please give us a call if you have further questions.

November 20, 2020

By Jane L_4

I am a current client of this provider

They take care of all the logistics of finding people to cover, they have tried to solve any problem that has arisen. They are very conscientious and seem to hire very quality, caring people. I have never had issue with them getting coverage when a caregiver is sick.

Provider Response

Jane L_4, thank you for the wonderful review. We work hard to find qualified and compassionate caregivers to serve our clients. We will certainly let your caregivers know that they are doing a great job in meeting your needs.

November 20, 2020

By Robert B_53

I am a current client of this provider

It's taken a load off of us. I trust the caregivers and feel safe about leaving my wife. I like the people, and they gave me a training session on how to communicate with Alzheimer's patients.

Provider Response

Robert B_53, we are happy that we could help care for your wife. Our caregivers go through extensive Alzheimer’s and Dementia training and it is nice to see that it is making a difference for you and your family. Thank you for the nice comment.

November 26, 2015

By Mary119999450

I am a past client of this provider

HomeWell was fantastic. When I first called to check on their services, I spent quite a bit of time on the phone talking to Danielle. She was very compassionate, caring and giving. She listened to everything what I had to say and what I needed to know. She was right with me the whole time. John came out during the assessment, and he’s really a great person. He’s understanding, very kind, and interested in what we have to say. He didn’t hesitate at all about giving the type of care I needed for my father. The caregiver was willing to do the hours I needed her to work. She was very thoughtful about that even when she has her own family to support. She made sure that his dinner was prepared and his medicine was given. I have no complaints at all with HomeWell. I would recommend them very highly.

May 26, 2015

By Caring107443050

I am a past client of this provider

I used HomeWell Senior Care three times now. They were very good and very fast. However, I had a problem with communication. One person arrived, and she said she didn't expect to do any housework; she thought she would be just taking care of an elderly person. I talked to Homewell about it, and they said that they told them it was for housework. Communication does not work well, but other than that, I did get some really good work done. Right now, I won't need to have them in again, but if something changes, then I would be willing to use them again. They're doing housework that I'm not able to do -- e.g., vacuuming, cleaning the bathroom, the dishes, laundry, cleaning fridge and stove.

April 20, 2015

By -Al

I am a current client of this provider

I started to use them about a year ago and they have furnished one person that lasted about 2 weeks. The one I have now has been very satisfactory for what I need, and anything that I add I have no problem with Homewell approving it or the lady that's working for me. So it works out very well. She washes, dries and puts away all my clothes for me, takes out my trash, and takes me to Walgreens. If I need to go out of town to a doctor, she's the one that takes me and stays with me. She makes a point of looking around to make sure and to do other things for me that she sees that I might need. Right now, she does an excellent job and if I felt like I needed to ask her to do something I wouldn't even have to ask; she'd do it. As far as working overtime, if I've got something that takes longer, she's more than willing. Homewell was the first one that got me. John impressed me. He's very friendly, and when I needed to call for anything that I needed, John took care of it. Kelly, the lady that does things for me, I wouldn't trade her. She's very good, so I'm very satisfied with their services.

April 20, 2015

By -Frank

I am a past client of this provider

There was a time when dad was incontinent. Homewell Senior Care came on in and assisted dad with the living arrangements over at a home. They did it with a lot of class and dad really enjoyed having company there. The people were not only professional but almost like family. They really were very nice. They're not only friendly and professional but they were available when needed as well. They went above and beyond. When dad was in a rehab center down in Vegas, he ended up getting bedsores on his feet. They took dad over to doctors and had to go into a wound care center over at St. Anthony's Hospital. They helped dad get there and back. They're very caring and they made a lot of part of dad's life as pleasant as we could possibly be imagine. He was going through a very difficult time and despite dad's upfront objection, he got to like the people. So it worked out well.

April 09, 2015

By -Ralph

I am a current client of this provider

My daughter found HomeWell. They're pretty good at what they do. I like the caregiver. She's very helpful, friendly and nice. We've been using them for more than a year now. We're satisfied with their care and I would surely recommend them to others.

October 17, 2014

By Ruth42

I am a current client of this provider

My experience with HomeWell Senior Care has been very good. They're very responsive to my concerns. The girls are just awesome. They work really well with my parents. My parents are very elderly, and my mom has alzheimers. They're really good about having the right attitude in dealing with my parents. They do everything for them.

January 22, 2014

By Caring83842850

I am a current client of this provider

My daughter looked HomeWell up and hired them. I thought they're very informative and make sure our needs are met. Their caregivers work ethics was great. They did a good job. They did anything I would like them to do. I never had any problems with any of them.

December 13, 2013

By Phyllis22

I am a past client of this provider

HomeWell Senior Care came out and talked to us. We were very pleased with John's presentation of their care. I find them better than the other provider who presented to us. The caregivers were terrific and very cooperative. They were very willing and I enjoyed having them around. I was very satisfied with them.

November 14, 2013

By Sandy27

I am a past client of this provider

Homewell Senior Care was most satisfactory and exceeded my expectations. I was completely 100% satisfied with their personalized and caring services.

November 13, 2013

By Karen79210650

I am a past client of this provider

The caregivers I met (usually in early A.M.) have seemed to be caring, knowledgeable people who genuinely cared about my father’s well-being. Very compassionate staff!

November 07, 2013

By Wendy17

I am a past client of this provider

A top-notch organization. Caregivers were wonderful—professional and caring. Good companions and I always felt safe. Exceptional quality of service! Very proactive in learning where everything was located in home and what needed to be done.
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About Homewell Care Services of Northern Colorado

At HomeWell of Northern Colorado, we provide live-in and hourly at-home care for seniors and others who are struggling to manage day-to-day activities like grooming, bathing, cooking or even running errands. Our knowledgeable Care Managers and dependable, compassionate caregivers are here to provide you with peace of mind and the highest level of quality home care.

Personalized home care solutions - Our flexible in-home care services can be tailored to meet the needs of any situation. From short-term adult care services to hourly and live-in care, we can handle it all. Whether your loved one is in their own home, living with you or residing in a facility, we can craft an individualized plan to meet your specific needs. Your care plan can be adjusted at any time as your needs change.

Levels of Care - HomeWell of Northern Colorado offers free in-home consultation to assess each client’s needs and identify the ideal level of at-home care:

  • Companion Care
  • Basic Care
  • Specialty Care
  • A supportive Care Manager is available 24 hours every day and will be happy to help you with any questions.

    Frequency of Care - Any of our Levels of Care can be customized to meet your frequency needs so that we are always there exactly when you need us.

  • Hourly Care
  • 24-Hour Care
  • Live-in Care
  • Transitional Care
  • Care For Couples
  • Our knowledgeable Care Managers can help you determine the in-home care schedule that best meets your specific needs. Your frequency plan can be changed at any time.

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    Services and Amenities of Homewell Care Services of Northern Colorado

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health
    • Range Of Services Extra: Medication Reminders, Alhzeimers, Dementia, Fall Prevention, And Much More!

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance

    Travel

    • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Residency Confirmation
    • Drug Screening
    • Sex Offender Check

    Training

    • Continual Training

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Ethics
    • Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care

    Payment options

    • Credit Card
    • Check
    • Payment Options Extra: Ltc Insurance, Va Benefits

    Payment details

    • Payroll Provided For Caregivers

    Bonded/insured

    • Bonded And Insured

    Licenses

    • Licenses: Colorado State Non-Medical Home Care
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    Homewell Care Services of Northern Colorado

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