Aegis Living Kirkland

Dorothy

I was at Aegis Living Kirkland. They're wonderful people. They were super-duper nice. They're fantastic. They were all around just great. They had a lot of things going on, and they had just about anything you can imagine. They have a restaurant. You have the choice from a menu, or you can order off the menu. It's just a wonderful place. If I ever have to go, I'll go there again. They're just a great community, and I enjoyed every minute of it. They must've liked me because they called my daughter back and tried to get her to put me there for another month. They would let me have it at a quarter of what they normally charge. The food was good. It was delicious. It makes me want to go back and have lunch or something. For me, it was like going on vacation. I had so much fun there, and the people were so sweet. They helped me so much with getting dressed. Getting dressed by myself, I don't think I could have done it. It was so great. They have people that will come around and check on you. They have a doctor and a nurse on staff, and the secretary there was super. In fact, one of the reasons my daughter put me there was because it was so clean. They celebrate every holiday. Christmas was fantastic. They had the most wonderful, wonderful Thanksgiving dinner. It was set up buffet style. They had ham, turkey, and roast beef. It was so good. It brought back wonderful memories. We had exercise classes twice a day, and they had movies in the afternoon on the television. They had supervised walks that they took around the area. They had a social ice cream parfait things in the afternoon. I just enjoyed it so much. You're getting your money's worth.

jrita1

My family viewed this community in our search. Everyone & everything was beautiful. We loved the attention the residents got. Spoke with some too & they were so happy. We would have moved in but we waited too long wish we would have found them a long time ago before it was too late. I will send friends though because it felt so cozy & loving there. Thank you for having such a beautiful facility

Provider Response

AustenKent

Moving my dear friend into Aegis of Kirkland provided much needed relief to her family on the other side of the country. She received far better care than the facility she was at before. She was treated with love and dignity during the last months of her life. The love and support provided by the staff was way above what I have seen at other facilities. You can feel the love the staff have for the seniors. There is a camaraderie also between the staff. Laurel, the general manager,, and Janaira, the marketing director were so caring and helpful during this move. They are truly a dynamic duo.

Provider Response

Just one who cares

I am a friend of one of the patients here. There is anew energy in the building with the new GM and her dog. It feels more like home. Staff appear to be more relaxed and residents seem happier. Thank you for the changes, much improvement over previous guy!

Provider Response

Lindasmith0

High turn over rate, you can tell the employees are over worked, under staffed, and under payed. It seem that management is in poor shape they have a new GM from Aegis of Northgate, but I see no improvement as far as staffing and employee satisfaction and care. I don't blame this on the staff as it seems that they are doing the best with the little they are provided. Sad to see occupancy so low considering there used to be a waiting list to get in this assisted living community.

Provider Response

Dennisimo

Our experience is similar to the first review. This is a beautiful facility and conveniently located for follow on medical help for our Mom. Staffing is bare bones; only one person in the whole facility overnight. Mom fell a couple of times in the night so her bed was put on the floor. Staff says all she needs to do is push her button for help but they don't seem to realize she has memory problems and will not think of the button in the dark. There have been issues with medications and family requests not being followed. She's been found crying on the floor at night and no one to get her to the bathroom until it's too late. Food is minimal in quantity and quality. Mom's been in Aegis for over 2 years and the whole staff has turned over in that time and overall quality of care has declined. It IS very expensive and seemingly should not be so poorly staffed.