Northgate Plaza

ReviewerFC040125A

Northgate Plaza was lovely and yet not overdone. It's a relatively urban setting, but the grounds were lovely. They had flower beds and such. I thought how nice it was going to be to watch those flowers through the year instead of just concrete or urban scenery. It was very nicely done. It was not as luxurious as some of the others, but it was delightful and very comfortable. I saw three different layouts of rooms and I saw the effort of the person working with me. You could tell she was thinking about what she had heard me say and then was trying to match different room layouts as to how she understood that, which I really appreciated. The staff was delightful, friendly, and genuine. The food was good.

Provider Response

Teresa

I like Northgate Plaza. It was the first one that offered, 'Do we want to be picked up?' It was Axel who came out. He was friendly and nice. So he got Uber. He was personable. He engaged with my mom the best he can. He showed us around. It was very clean and very nice in there. They were having like a pony day, so they brought in a pony. The staff offered us lunch before we Ubered back. Mom and I went ahead and accepted that one. We both had cheeseburgers and it was a very nice cheeseburger. It was just a nice time. The clients were coming through smiling and speaking. My mom seemed to be happy, so that was nice. However, they do not do anything with memory care. The upkeep was very nice. Everything looked nice, polished, and neat and everything was in its place. It was very nice inside. They keep it clean. They're assisted living, so they're moving around and doing their own thing, and that was nice to see.

Wallace

I went to Northgate Plaza. They were fine. We walked to the dining room and a couple of apartment samples. Then we sat at a desk and talked a lot about possibilities. Northgate Plaza has no way to get food to my wife in the room. We saw a studio and a one-bedroom. On Thursday afternoon, they have an open bar. The place is really nice.

Provider Response

Marcia Rutan

My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties. We are very happy with the continual care and support he has received and always feel welcome. We have appreciated the meticulous protocols with Covid-19 and the extra steps staff has taken to reduce the residents' isolation. Northgate Plaza is conveniently located by stores, the library, a park, and a hospital. We highly recommend this warm caring place.

Provider Response

Dan

My partner lived at Northgate Plaza, and it was lovely. They had good and caring staff. The food was adequate. They had a coffee bar, recreation room, bingo, music and festival entertainment.

Mark128436

Northgate Plaza was an older facility with small rooms, but the staff was good, helpful, and friendly. They answered all of our questions and toured us around. They were closer to the city, and the price seemed higher, but the updates weren't there. It looked really dated, wasn't inviting, and didn't have the fresh feeling that we were looking for.

Provider Response