Northgate Plaza Seattle, WA

Offers Assisted Living and Independent Living

35 Reviews

11030 5th Ave NE

Seattle

98125

Northgate Plaza

https://d13iq96prksfh0.cloudfront.net/cdn/photos/243570/730x450%23.jpeg

4.2 35

Wallace 2022-04-15 I went to Northgate Plaza. They were fine. We walked to the dining room and a couple of apartment samples. Then we sat at a desk and talked a lot about possibilities. Northgate Plaza has no way to get food to my wife in the room. We saw a studio and a one-bedroom. On Thursday afternoon, they have an open bar. The place is really nice. I visited this facility

5 5 1

Marcia Rutan 2021-05-05 My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties. We are very happy with the continual care and support he has received and always feel welcome. We have appreciated the meticulous protocols with Covid-19 and the extra steps staff has taken to reduce the residents' isolation. Northgate Plaza is conveniently located by stores, the library, a park, and a hospital. We highly recommend this warm caring place. I am a friend or relative of a current/past resident

5 5 1

Dan 2018-07-04 My partner lived at Northgate Plaza, and it was lovely. They had good and caring staff. The food was adequate. They had a coffee bar, recreation room, bingo, music and festival entertainment. I am a friend or relative of a current/past resident

5 4 1

Mark128436 2017-02-07 Northgate Plaza was an older facility with small rooms, but the staff was good, helpful, and friendly. They answered all of our questions and toured us around. They were closer to the city, and the price seemed higher, but the updates weren't there. It looked really dated, wasn't inviting, and didn't have the fresh feeling that we were looking for. I visited this facility

5 4 1

Roberta604545 2016-12-07 I was able to visit Northgate Plaza, and I saw that they have a lot of activities; they all looked good. My only concern was that we like walking, and there is a lot of traffic around Northgate. It looked beautiful, but I felt it was more formal. I visited this facility

5 3 1

Janet325804 2016-09-30 Northgate Plaza was very nice, and the layout was very nice. The room was very nice as well and nicely laid out. I think food was included, and the staff was very accommodating. It's very close to shopping. I visited this facility

5 4 1

Janie336837 2016-06-10 Our visit at Northgate Plaza was fine. The rooms were very large and very nice. The staff that gave us a tour was very helpful. The food was very good. They had a big calendar of daily activities. I visited this facility

5 4 1

k1955 2015-07-20 It's a lovely place, I just wish there were more activities for residents. My dad enjoys playing cards, cribbage etc. There are a couple games going on during the week...Bingo and something else..but it would be nice if there was something like that to look forward to each day. I am a friend or relative of resident

5 4 1

Ellen38 2014-12-18 We chose Northgate Plaza for my in-laws as the facility for us seemed great and affordable. The facility is beautiful, the staff was very kind, and the food was great. They offer quite a lot to do. Every Friday they have happy hour kind of entertainment. They are keeping their residents socially stimulated. I am a friend or relative of a resident

5 5 1

D. Golden 2014-09-20 Excellent. They aim to please. I am/was a resident of this facility

5 5 1

Marge5 2014-09-12 I never thought tha att my age, I would make so many new friends. All the items and services that I need are within walking distancee, and an express business bus to downtown Seattle stops at my door. I am/was a resident of this facility

5 4 1

EB 2021-04-04 We live at Northgate Plaza and it is not very good. The food is mediocre and the staff is generally good but there's a tremendous turnover. Right now, they have no other units aside from assisted living available. We were supposed to be placed in independent living, but we are currently being charged for assisted living. The apartment that we have is a 2-bedroom, two bathroom space. I would say it is a mediocre apartment. It is an old building that has been reconstructed and there are a lot of issues that they have overlooked. I will say they've done a pretty good job during this Covid crisis. Even though we've been confined to the room, they have taken pretty good care of us and I will give them credit for that. I am/was a resident of this facility

5 2 1

Elmer 2021-01-12 We're living in Northgate Plaza. About 30 percent of the population is independent living. It's mostly assisted living, but they're doing an outstanding job of trying to control the virus. They do everything they can to keep that from coming into the building. Otherwise, it's got a lot to be desired. There's probably only about six or seven people at the most in independent living. There's such a turnover of staff that makes it less desirable with such a high percentage of assisted living. The staff that we have is pretty good except there's a turnover too much. In the time we've been here, we've had five executive directors. We're on the fifth one. Turnover like that is not good. They're doing everything they can under the recommendations of CDC and the state on virus control. We have a kitchenette, a refrigerator, and a stove. For a two-bedroom, which we have, it's pretty crowded. The bedrooms are very small for what we would expect. With the restrictions that we have right now, they're doing an outstanding job because we are under tight quarantine. We have to put a mask on to go to the door when they bring our food, and we can't get out of our apartment at all. I am/was a resident of this facility

5 3 1

Anonymous0819 2019-08-24 I was working with one gentleman in particular during my visit at Northgate Plaza. He had me eat a meal with them and showed me the different rooms. They have large rooms with good storage. They pay attention to safety, so they have some safety measures in the rooms. The only thing about them is that they don't have a lot of community spaces, so they're quite restricted on that. Other communities have lots of gathering rooms and libraries, but this place doesn't have much of that, and they're smaller. They had me come and eat a meal with a couple of the residents. The staff was nice and the food was fine. They have more rooms available and it's a bigger place than its sister community. They also don't have their own nursing staff available, instead they share with an affiliate community. I visited this facility

5 3 1

Debbie 2018-05-21 Northgate Plaza is very clean, very modern, and very nice. The location is ideal because it's very close to a larger type mall and stores. Also, it's very easy to get to. The staff member who assisted me was very helpful, and the food was very good. The rooms were not too big, but not too small either. They were a really good size. There was enough room for everything and the location had a good view. I visited this facility

5 4 1

Shirley S. 2017-08-06 We are moving this August to Northgate Plaza. They're updating it and adding some new features. The rooms are spacious enough. They have studios, one-bedrooms, and two-bedrooms. There's a cafeteria, or a dining room, where we ate an excellent meal. The staff was very friendly, nice, and helpful. I visited this facility

5 5 1

JoanERFSV 2016-05-10 I visited Merrill Gardens Community (Northgate Plaza). The place, food, and room were very good. It was a two-bedroom apartment. There was a lady, who is not there anymore, who was extremely helpful. I did not observe any activities, but they gave me a list with bingo, movies, trips, singing and more on it. The food was delicious, and you could go eat anytime you wanted, even at 2:00 a.m. I visited this facility

5 5 1

Brian39 2016-03-18 Northgate Plaza felt smaller. The rooms didn't have balconies nor outdoor access from the units. I didn’t like it. They offered shuttle services. The staff was friendly. I visited this facility

5 3 1

Lucile2 2015-09-07 Northgate Plaza was very nice inside and out. They had taken two studio apartments and made it into a large one-bedroom, and I really liked that. It had very nice tall ceilings and huge windows on two ends because it was an end unit. It was very bright and had a very nice walk-in closet and a good-sized bathroom. It was just a very nice apartment. It had a kitchen, a full-sized refrigerator, a stove, and a nice bar area. I just didn't like how it looked out onto a large business/building across the street. There was a nice little park across the street though, and downstairs was a little fountain area with trees where you could watch the birds, and it was very comforting. The staff was very helpful. I enjoyed meeting all of them. Everyone I talked to was very nice, encouraging, helpful, and just highly trained, and the sales people that I talked to were also very good. I visited this facility

5 4 1

Kathryn12 2015-06-29 We already found a place for my dad at Northgate Plaza, but he is not there yet. We like the location of the facility, and the staff was very nice. I like the layout of the building and the common areas. We also like the sizes of their apartments. My dad was interested in a one bedroom. It has a dining area and a bathroom. It also has a kitchen, which has a counter, a sink, some cabinets, a refrigerator, and a little stove. They have a lot of activities. They have an activity schedule, and they have a free shuttle that goes to different places in the area. I visited this facility

5 5 1

prizepig 2015-05-26 We are thrilled with the decision to have mom move to Merrill Gardens at Northgate. Since she has moved, she has been rejuvenated. The activities, restaurant options and staff have been positive all around. It's clean and well maintained. She has found friends and is no longer spending all day alone. We feel that she is safer now that there are staff available to her 24 hours a day in the event of a severe need. However, the staff are available for more than a severe need. Cable is included in the monthly fee, and the maintenance staff have been great in helping when there is an issue with her television. We highly recommend this facility. I am a friend or relative of resident

5 5 1

Caring81513450 2015-05-12 I was not impressed with Northgate Plaza because the building was too old, and that's mainly it. I didn't have much interaction with the staff. The representative that showed me around had a prior visitor, so that kind of ran over a little bit. Another gal took me through, and it was kind of impersonal, but they were having a little party that was going on too, so it probably was a really busy time. It was clean, and the two apartments that I saw were a decent size. They didn't have full refrigerators -- which I didn't like; they only had half refrigerators. They invited me to have a meal, but I had already eaten. I did have a pina colada because they were serving them. The residents seemed to be happy. I visited this facility

5 3 1

Ralph14 2015-05-12 I chose Northgate Plaza Merill Gardens, and I am very pleased with it. My overall experience is very good. Most of the people I spoke with choose it over the others that they saw because they like the atmosphere here. It is so comfortable that people feel kind of at home here. I participate in the exercise classes and the music classes. The staff is very friendly and is always willing to help with whatever you need. They are very good. There are 2 hospitals; one is within half a mile, and one is within a little over a mile. There is a major shopping mall and a park across the street. I am/was a resident of this facility

5 5 1

Richard99179150 2014-10-11 Merill Gardens is as comfortable as home. The help is as needed and is available at the push of the button 24/7. I would say that the food is just what I need and is always served on time. I am/was a resident of this facility

5 5 1

Dusty3 2014-09-30 A great place to live! I have been here for almost two years. The dining room is social! It's open 12 hours, from 7 a.m. to 7 p.m. You can sit anywhere anytime and enjoy lots of selections. There are great activities every day and wonderful spaces to enjoy them. Great staff. I am/was a resident of this facility

5 5 1

Tex2 2014-09-30 The service here is top quality. There are friendly, polite people. Good location. Very good food and the menu always has good choices for meals. I would rate Merrill Gardens, Northgate Plaza as being in the top circle. I am/was a resident of this facility

5 5 1

Steven9 2014-09-15 Excellent, clean, attentive, and well-maintained. I am a friend or relative of a resident

5 4 1

Kim95107450 2014-09-12 My father has decided to stay at Northgate Plaza. Originally we chose it because of the location. The rooms are spacious and well-maintained. The food is really good. They have a really nice chef and he does a good job, and the dining room is very pleasant. I think I like best the staff; they are very helpful and friendly. It seems like they just go out of their way to make sure that his needs are met. They very quickly remember who the family members are, and they are just constantly asking if there is anything else that we need. They have all kinds of activities, games, and social hours. They have movies and events, people coming in, and exercises appropriate for older people, like yoga and exercises you can do in your chair, that kind of thing. It is clean, pleasant, very open and airy; it has a really fresh, clean look to it and is very inviting. There is a lot of turnover with the wait staff and some of the housekeeping staff, and I guess that would be the one downfall because some of the wait staff will come in and they are really good, but then a new person will come in and they kind of have to learn all over again. I am a friend or relative of a resident

5 4 1

Barbara98463450 2014-09-05 I have been here only a week, but already feel at home, because this community is so welcoming and helpful. I'm delighted with the activities and friendship offered. I am/was a resident of this facility

5 5 1

Maureen13 2014-08-31 The staff here are very caring and do their best to make us comfortable. Besides taking my luggage off the shelf for me, the maintenance man helped set up my new computer and moved the wall unit to plug in my new TV. I am/was a resident of this facility

5 5 1

Jbatzel 2014-08-31 We had only 3 weeks to move into our new apartment. Everyone has been really supportive We have met so many wonderful and friendly people here. The transition has been much easier than we ever imagined. I am/was a resident of this facility

5 5 1

Eloise3 2014-08-31 The people are friendly and it is like having an extended family. We have a program called the Ambassadors who mentor new residents. Each new resident has an ambassador to help them learn how everything works and where everything is. I am/was a resident of this facility

5 4 1

Shirley98219450 2014-08-31 Very pleasant common areas. Nice artwork "décor". My deluxe bedroom very large and comfortable. All my guests have been very impressed with both "care" and personnel they have met. I am/was a resident of this facility

5 4 1

Elma2 2014-08-31 From the employees to your fellow residents, you will find a friendly, caring community. I am/was a resident of this facility

5 4 1

Daisey1 2014-08-31 Exceptional quality food/menu dining for assisted living. Peaceful living environment, with daily activities of your choosing. Excellent staff service, as related to each individual apartment (maintenance). Caregivers, nursing etc. as required for each individual tenant - very professional outstanding resident committee representation. I visited this facility

5 4 1

11030 5th Ave NE, Seattle, WA 98125

Call (844) 325-8230

Northgate Plaza (844) 325-8230

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Reviews of Northgate Plaza

35 Reviews Write a review

Food

(5 Reviews)

Staff

(7 Reviews)

Facility

(7 Reviews)

Activities

(2 Reviews)

Value

(3 Reviews)

Assisted Living Reviews for Northgate Plaza

April 15, 2022

By Wallace

I visited this facility

I went to Northgate Plaza. They were fine. We walked to the dining room and a couple of apartment samples. Then we sat at a desk and talked a lot about possibilities. Northgate Plaza has no way to get food to my wife in the room. We saw a studio and a one-bedroom. On Thursday afternoon, they have an open bar. The place is really nice.

Provider Response

Thank you for visiting Northgate Plaza. We're pleased to hear you thought the community was really nice. Should you have any questions as you explore your senior living options, please don't hesitate to be in touch. We're happy to be of service.

May 05, 2021

By Marcia Rutan

I am a friend or relative of a current/past resident

My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties. We are very happy with the continual care and support he has received and always feel welcome. We have appreciated the meticulous protocols with Covid-19 and the extra steps staff has taken to reduce the residents' isolation. Northgate Plaza is conveniently located by stores, the library, a park, and a hospital. We highly recommend this warm caring place.

Provider Response

Thank you so much for sharing your experience and glowing recommendation. We're so glad your father feels at home, safe, and well cared for at Northgate Plaza. We also appreciate your kind words about the numerous steps we've taken to keep residents healthy, active, and connect during the COVID pandemic.

July 04, 2018

By Dan

I am a friend or relative of a current/past resident

My partner lived at Northgate Plaza, and it was lovely. They had good and caring staff. The food was adequate. They had a coffee bar, recreation room, bingo, music and festival entertainment.

February 07, 2017

By Mark128436

I visited this facility

Northgate Plaza was an older facility with small rooms, but the staff was good, helpful, and friendly. They answered all of our questions and toured us around. They were closer to the city, and the price seemed higher, but the updates weren't there. It looked really dated, wasn't inviting, and didn't have the fresh feeling that we were looking for.

Provider Response

One of our core values is honesty – so I appreciate your candid feedback. We're grateful to hear you found the staff helpful and friendly and that overall your experience was a positive one. If we can be of any help as you explore your options, please don't hesitate to call.

December 07, 2016

By Roberta604545

I visited this facility

I was able to visit Northgate Plaza, and I saw that they have a lot of activities; they all looked good. My only concern was that we like walking, and there is a lot of traffic around Northgate. It looked beautiful, but I felt it was more formal.

Provider Response

As one of our core principles, we embrace open communications. Thank you for yours! We appreciate hearing that you found Northgate Plaza inviting and full of activities. Thank you for your kind words.

September 30, 2016

By Janet325804

I visited this facility

Northgate Plaza was very nice, and the layout was very nice. The room was very nice as well and nicely laid out. I think food was included, and the staff was very accommodating. It's very close to shopping.

June 10, 2016

By Janie336837

I visited this facility

Our visit at Northgate Plaza was fine. The rooms were very large and very nice. The staff that gave us a tour was very helpful. The food was very good. They had a big calendar of daily activities.

Provider Response

Thank you for posting this positive review for Northgate Plaza. We are glad to hear that our team members provided a good experience when you toured the community. Please let us know if we can answer any questions.

July 20, 2015

By k1955

I am a friend or relative of resident

It's a lovely place, I just wish there were more activities for residents. My dad enjoys playing cards, cribbage etc. There are a couple games going on during the week...Bingo and something else..but it would be nice if there was something like that to look forward to each day.

Provider Response

Thank you so much for sending us this helpful feedback. We will gladly work with our activities team to see about additional program options. Please don't hesitate to contact us if you have additional feedback.

December 18, 2014

By Ellen38

I am a friend or relative of a resident

We chose Northgate Plaza for my in-laws as the facility for us seemed great and affordable. The facility is beautiful, the staff was very kind, and the food was great. They offer quite a lot to do. Every Friday they have happy hour kind of entertainment. They are keeping their residents socially stimulated.

September 20, 2014

By D. Golden

I am/was a resident of this facility

Excellent. They aim to please.

September 12, 2014

By Marge5

I am/was a resident of this facility

I never thought tha att my age, I would make so many new friends. All the items and services that I need are within walking distancee, and an express business bus to downtown Seattle stops at my door.

See all Assisted Living reviews (11)

Independent Living Reviews for Northgate Plaza

April 04, 2021

By EB

I am/was a resident of this facility

We live at Northgate Plaza and it is not very good. The food is mediocre and the staff is generally good but there's a tremendous turnover. Right now, they have no other units aside from assisted living available. We were supposed to be placed in independent living, but we are currently being charged for assisted living. The apartment that we have is a 2-bedroom, two bathroom space. I would say it is a mediocre apartment. It is an old building that has been reconstructed and there are a lot of issues that they have overlooked. I will say they've done a pretty good job during this Covid crisis. Even though we've been confined to the room, they have taken pretty good care of us and I will give them credit for that.

January 12, 2021

By Elmer

I am/was a resident of this facility

We're living in Northgate Plaza. About 30 percent of the population is independent living. It's mostly assisted living, but they're doing an outstanding job of trying to control the virus. They do everything they can to keep that from coming into the building. Otherwise, it's got a lot to be desired. There's probably only about six or seven people at the most in independent living. There's such a turnover of staff that makes it less desirable with such a high percentage of assisted living. The staff that we have is pretty good except there's a turnover too much. In the time we've been here, we've had five executive directors. We're on the fifth one. Turnover like that is not good. They're doing everything they can under the recommendations of CDC and the state on virus control. We have a kitchenette, a refrigerator, and a stove. For a two-bedroom, which we have, it's pretty crowded. The bedrooms are very small for what we would expect. With the restrictions that we have right now, they're doing an outstanding job because we are under tight quarantine. We have to put a mask on to go to the door when they bring our food, and we can't get out of our apartment at all.

Provider Response

Thank you for your candid feedback. We’re so glad to hear that despite the challenges of the pandemic, our team members have done such an outstanding job. Throughout the pandemic, our dedication to keeping residents well, and finding creative ways to deliver services to enhance their lifestyle has been our priority. While personnel changes are inevitable, for the last year (and during the entire pandemic) Northgate Plaza’s Executive Director has provided consistent leadership, maintained heightened infection control protocols, and made every effort to ensure residents are comfortable, well cared for, and kept well informed of Public Health recommendations and best practices. Despite difficult circumstances, at the core of our community, and what shines through is our genuine care and concern for residents’ wellbeing – and that will never change.

August 24, 2019

By Anonymous0819

I visited this facility

I was working with one gentleman in particular during my visit at Northgate Plaza. He had me eat a meal with them and showed me the different rooms. They have large rooms with good storage. They pay attention to safety, so they have some safety measures in the rooms. The only thing about them is that they don't have a lot of community spaces, so they're quite restricted on that. Other communities have lots of gathering rooms and libraries, but this place doesn't have much of that, and they're smaller. They had me come and eat a meal with a couple of the residents. The staff was nice and the food was fine. They have more rooms available and it's a bigger place than its sister community. They also don't have their own nursing staff available, instead they share with an affiliate community.

May 21, 2018

By Debbie

I visited this facility

Northgate Plaza is very clean, very modern, and very nice. The location is ideal because it's very close to a larger type mall and stores. Also, it's very easy to get to. The staff member who assisted me was very helpful, and the food was very good. The rooms were not too big, but not too small either. They were a really good size. There was enough room for everything and the location had a good view.

August 06, 2017

By Shirley S.

I visited this facility

We are moving this August to Northgate Plaza. They're updating it and adding some new features. The rooms are spacious enough. They have studios, one-bedrooms, and two-bedrooms. There's a cafeteria, or a dining room, where we ate an excellent meal. The staff was very friendly, nice, and helpful.

Provider Response

We're pleased to welcome you home to Northgate Plaza. Thank you so much for sharing your experience and your kind words about our dining program, friendly and helpful staff and spacious accommodations. As an MBK Senior Living community, we strive to be the provider of choice in the markets we serve. Thank you for choosing Northgate Plaza.

May 10, 2016

By JoanERFSV

I visited this facility

I visited Merrill Gardens Community (Northgate Plaza). The place, food, and room were very good. It was a two-bedroom apartment. There was a lady, who is not there anymore, who was extremely helpful. I did not observe any activities, but they gave me a list with bingo, movies, trips, singing and more on it. The food was delicious, and you could go eat anytime you wanted, even at 2:00 a.m.

March 18, 2016

By Brian39

I visited this facility

Northgate Plaza felt smaller. The rooms didn't have balconies nor outdoor access from the units. I didn’t like it. They offered shuttle services. The staff was friendly.

Provider Response

Thank you for taking the time to provide us with this feedback. We are sorry to hear that Northgate Plaza did not have all the features you are looking for, though we are always proud to hear that our team members provided a friendly experience. Please let us know if we can offer any additional resources during your search for senior living.

September 07, 2015

By Lucile2

I visited this facility

Northgate Plaza was very nice inside and out. They had taken two studio apartments and made it into a large one-bedroom, and I really liked that. It had very nice tall ceilings and huge windows on two ends because it was an end unit. It was very bright and had a very nice walk-in closet and a good-sized bathroom. It was just a very nice apartment. It had a kitchen, a full-sized refrigerator, a stove, and a nice bar area. I just didn't like how it looked out onto a large business/building across the street. There was a nice little park across the street though, and downstairs was a little fountain area with trees where you could watch the birds, and it was very comforting. The staff was very helpful. I enjoyed meeting all of them. Everyone I talked to was very nice, encouraging, helpful, and just highly trained, and the sales people that I talked to were also very good.

Provider Response

Thank you so much for taking the time to write us this review. We appreciate your feedback and we are happy to hear that you enjoyed seeing this specific apartment. Please reach out to us with any additional comments or questions.

June 29, 2015

By Kathryn12

I visited this facility

We already found a place for my dad at Northgate Plaza, but he is not there yet. We like the location of the facility, and the staff was very nice. I like the layout of the building and the common areas. We also like the sizes of their apartments. My dad was interested in a one bedroom. It has a dining area and a bathroom. It also has a kitchen, which has a counter, a sink, some cabinets, a refrigerator, and a little stove. They have a lot of activities. They have an activity schedule, and they have a free shuttle that goes to different places in the area.

Provider Response

We look forward to welcoming your dad to Northgate Plaza! We appreciate your feedback and welcome you to reach out to us directly with any questions.

May 26, 2015

By prizepig

I am a friend or relative of resident

We are thrilled with the decision to have mom move to Merrill Gardens at Northgate. Since she has moved, she has been rejuvenated. The activities, restaurant options and staff have been positive all around. It's clean and well maintained. She has found friends and is no longer spending all day alone. We feel that she is safer now that there are staff available to her 24 hours a day in the event of a severe need. However, the staff are available for more than a severe need. Cable is included in the monthly fee, and the maintenance staff have been great in helping when there is an issue with her television. We highly recommend this facility.

Provider Response

Thank you so much for this glowing 5-star review! We are so pleased to hear that you are happy with the decision to move your mom to Merrill Gardens. We welcome additional feedback anytime.

May 12, 2015

By Caring81513450

I visited this facility

I was not impressed with Northgate Plaza because the building was too old, and that's mainly it. I didn't have much interaction with the staff. The representative that showed me around had a prior visitor, so that kind of ran over a little bit. Another gal took me through, and it was kind of impersonal, but they were having a little party that was going on too, so it probably was a really busy time. It was clean, and the two apartments that I saw were a decent size. They didn't have full refrigerators -- which I didn't like; they only had half refrigerators. They invited me to have a meal, but I had already eaten. I did have a pina colada because they were serving them. The residents seemed to be happy.

Provider Response

Thank you for taking the time to write us this review. Your feedback is very valuable and we will be sharing the information with our team. We wish your experience had been more positive and we would be happy to talk to you further if you would like to reach out to us directly.

May 12, 2015

By Ralph14

I am/was a resident of this facility

I chose Northgate Plaza Merill Gardens, and I am very pleased with it. My overall experience is very good. Most of the people I spoke with choose it over the others that they saw because they like the atmosphere here. It is so comfortable that people feel kind of at home here. I participate in the exercise classes and the music classes. The staff is very friendly and is always willing to help with whatever you need. They are very good. There are 2 hospitals; one is within half a mile, and one is within a little over a mile. There is a major shopping mall and a park across the street.

Provider Response

Thank you so much for taking the time to give us this positive feedback. We are so glad to hear that Northgate Plaza feels like home. Please don't hesitate to reach out to us directly if you need anything in the future.

October 11, 2014

By Richard99179150

I am/was a resident of this facility

Merill Gardens is as comfortable as home. The help is as needed and is available at the push of the button 24/7. I would say that the food is just what I need and is always served on time.

September 30, 2014

By Dusty3

I am/was a resident of this facility

A great place to live! I have been here for almost two years. The dining room is social! It's open 12 hours, from 7 a.m. to 7 p.m. You can sit anywhere anytime and enjoy lots of selections. There are great activities every day and wonderful spaces to enjoy them. Great staff.

September 30, 2014

By Tex2

I am/was a resident of this facility

The service here is top quality. There are friendly, polite people. Good location. Very good food and the menu always has good choices for meals. I would rate Merrill Gardens, Northgate Plaza as being in the top circle.

September 15, 2014

By Steven9

I am a friend or relative of a resident

Excellent, clean, attentive, and well-maintained.

September 12, 2014

By Kim95107450

I am a friend or relative of a resident

My father has decided to stay at Northgate Plaza. Originally we chose it because of the location. The rooms are spacious and well-maintained. The food is really good. They have a really nice chef and he does a good job, and the dining room is very pleasant. I think I like best the staff; they are very helpful and friendly. It seems like they just go out of their way to make sure that his needs are met. They very quickly remember who the family members are, and they are just constantly asking if there is anything else that we need. They have all kinds of activities, games, and social hours. They have movies and events, people coming in, and exercises appropriate for older people, like yoga and exercises you can do in your chair, that kind of thing. It is clean, pleasant, very open and airy; it has a really fresh, clean look to it and is very inviting. There is a lot of turnover with the wait staff and some of the housekeeping staff, and I guess that would be the one downfall because some of the wait staff will come in and they are really good, but then a new person will come in and they kind of have to learn all over again.

September 05, 2014

By Barbara98463450

I am/was a resident of this facility

I have been here only a week, but already feel at home, because this community is so welcoming and helpful. I'm delighted with the activities and friendship offered.

August 31, 2014

By Maureen13

I am/was a resident of this facility

The staff here are very caring and do their best to make us comfortable. Besides taking my luggage off the shelf for me, the maintenance man helped set up my new computer and moved the wall unit to plug in my new TV.

August 31, 2014

By Jbatzel

I am/was a resident of this facility

We had only 3 weeks to move into our new apartment. Everyone has been really supportive We have met so many wonderful and friendly people here. The transition has been much easier than we ever imagined.

August 31, 2014

By Eloise3

I am/was a resident of this facility

The people are friendly and it is like having an extended family. We have a program called the Ambassadors who mentor new residents. Each new resident has an ambassador to help them learn how everything works and where everything is.

August 31, 2014

By Shirley98219450

I am/was a resident of this facility

Very pleasant common areas. Nice artwork "décor". My deluxe bedroom very large and comfortable. All my guests have been very impressed with both "care" and personnel they have met.

August 31, 2014

By Elma2

I am/was a resident of this facility

From the employees to your fellow residents, you will find a friendly, caring community.

August 31, 2014

By Daisey1

I visited this facility

Exceptional quality food/menu dining for assisted living. Peaceful living environment, with daily activities of your choosing. Excellent staff service, as related to each individual apartment (maintenance). Caregivers, nursing etc. as required for each individual tenant - very professional outstanding resident committee representation.

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Questions about Northgate Plaza

Describe the overall population of assisted living residents at Northgate Plaza. What is their average age? What are their favorite things to do?

We have a wide age range here at Northgate Plaza. We have many residents in their 60's and 70's all the way up to a few over 100. Our residents have a variety of interests and have the freedom to live their life in their own way. Many residents come to every class, every concert, every event, every outing while other residents like to stick to themselves and enjoy the privacy they are entitled to. As long as you’re being a good neighbor, we want you to live your life the way you want to live it.

What programs or activities does Northgate Plaza offer to enrich residents' well-being?

We have workout classes, guest speakers, small group discussions, happy hour, board game groups, card groups, chess club, fun outings, live music once per week and a lot more.

What places are near Northgate Plaza or within walking distance for assisted living residents to enjoy?

We are within two blocks of a beautiful public park, a Starbucks, Target, 24-hour fitness, a library, and a variety of other restaurants and shopping. On your tour, ask to see the "Walkability Map" to see just how convenient our location truly is.

What transportation services does Northgate Plaza offer to assisted living residents?

We offer scheduled transportation to appointments, shopping, church, bank, and more. Our transportation bus also has a lift to accommodate a wheelchair or a resident who can't do stairs. Our transportation setup operates within a five-mile radius but can go further than that on a case-by-case basis.

What makes the chef or dining program at Northgate Plaza exceptional? What kind of menu can assisted living residents expect?

Chef Thomas and his team are simply incredible; we encourage you to come sample the food and see for yourself. For independent living residents, they get two meals per day included in their monthly rent. You can eat anytime you want between 7:00am and 7:00pm so you are not tied to our schedule at all. There is also an expansive array of choices for each meal including special entrées, fresh catch of the day, steak, sandwiches, burgers, soups, side dishes, beverages, and a full salad bar. Ordering your food here is like ordering at a restaurant - waiters and waitresses serve you at your table and can accommodate most requests. If setup in advance, we also can usually accommodate specialty diets. Please let us know if you and your family would like to have a free a lunch on your tour here.

What safety features or security measures does Northgate Plaza offer to assisted living residents?

We have a number of overnight staff that works as a team to ensure that we have no security issues. We would be happy to answer any specific questions about this on your tour.

How does Northgate Plaza keep residents' families informed about their loved ones?

In addition to phone, text, and email, we also post to Facebook and social media when we do a big fun event. We also utilize a technology called VoiceFriend. VoiceFriend is a notification system that keeps residents, staff and resident's family members informed of events and important information. When you join our community, you will fill out a VoiceFriend preference sheet that lets us know what your preferred method of communication is - phone call, email, text message, or through your Amazon echo device. Once this is setup, we can occasionally contact you via this method for important need-to-know information. For instance, for some communities in our company down in California, when the fires happened and residents were evacuated to safety, the resident's family members were notified through VoiceFriend that everyone was safe and where everyone was located. This was a critical communication advantage during that crisis because many cell phone networks were not reliable.

What is the care staff-to-resident ratio at Northgate Plaza during daytime and nighttime hours?

We currently have about a 1:2 staff-to-resident ratio overall

If Northgate Plaza accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have a few outdoor community spaces on the property where residents can take their pets. We also have a big park right across the street that many residents walk together with their dogs. We also have regular indoor "Bark Park" events where residents can let their dogs off their leashes together to play in an enclosed area.

What ongoing senior care training does the staff receive?

We have regular monthly trainings for all staff and caregivers. In addition to that, all caregivers who work here are Certified Nursing Assistants (CNA) and must have already achieved that license by the time they join our team. Once a CNA joins our team, we offer them the chance to develop professionally and become a Med Tech. We offer this training to our caregivers for free making us a very desirable place to work for the area's top caregivers.

Describe the overall population of independent living residents at Northgate Plaza. What is their average age? What are their favorite things to do?

We have wide age range here at Northgate Plaza. We have many residents in their 60's and 70's all the way up to a few over 100. Our residents have a variety of interests and have the freedom to live their life in their own way. Many residents come to every class, every concert, every event, every outing while other residents like to stick to themselves and enjoy the privacy they are entitled to. As long as you’re being a good neighbor, we want you to live your life the way you want to live it.

What places are nearby for independent living residents to enjoy?

We are within two blocks of a beautiful public park, a Starbucks, Target, 24-hour fitness, a library, and a variety of other restaurants and shopping. On your tour, ask to see the "Walkability Map" to see just how convenient our location truly is.

What are some recent off-site events that the community activity director at Northgate Plaza has organized?

We recently went to see Snoqualmie Falls, we did a day trip to Friday Harbor, we went to go see the famous Tulip Festival, and we also regularly visit museums, gardens, parks, beaches, casinos, concerts, performances, art walks, and more.

What transportation services does Northgate Plaza offer to independent living residents?

We offer scheduled transportation to appointments, shopping, church, bank, and more. Our transportation bus also has a lift to accommodate a wheelchair or a resident who can't do stairs. Our transportation setup operates within a five-mile radius but can go further than that on a case-by-case basis.

What makes the chef or dining program at Northgate Plaza exceptional? What kind of menu can independent living residents expect?

Chef Thomas and his team are simply incredible; we encourage you to come sample the food and see for yourself. For independent living residents, they get two meals per day included in their monthly rent. You can eat anytime you want between 7:00am and 7:00pm so you are not tied to our schedule at all. There is also an expansive array of choices for each meal including special entrées, fresh catch of the day, steak, sandwiches, burgers, soups, side dishes, beverages, and a full salad bar. Ordering your food here is like ordering at a restaurant - waiters and waitresses serve you at your table and can accommodate most requests. If setup in advance, we also can usually accommodate specialty diets.

What common areas are available for independent living residents?

For outdoor spaces, we have a beautiful greenspace behind the building with benches that is beautiful landscaped. We also have an outdoor plaza area with a big fountain and lots of seating and tables where we hold numerous fun events when the weather is nice. Indoors, we have a bistro that is well-stocked with coffee, tee, fresh fruit and pastries right across from a library with resident computers along the back wall. We have a movie theater room and a full featured salon that can even do manicures and pedicures among a variety of other services beyond hair. Our beautiful remodeled dining room has lots of window and natural light. Our card room has table for all of card players and board game players that live here. In our large multipurpose room, we have workout classes, guest speakers, big events, and much more. You also will find workout machines and free weights in our onsite home gym and fitness center.

What safety features or security measures does Northgate Plaza offer to independent living residents?

We have a number of overnight staff that works as a team to ensure that we have no security issues. We would be happy to answer any specific questions about this on your tour.

If Northgate Plaza accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We have a few outdoor community spaces on the property where residents can take their pets. We also have a big park right across the street that many residents walk together with their dogs. We also have regular indoor "Bark Park" events where residents can let their dogs off their leashes together to play in an enclosed area.

Does Northgate Plaza work with an agency or registry to provide nursing and medical assistance as needed?

We are open to all outside providers giving choices to each resident and their families. Any outside providers just need to comply with the same safety and security measures as everyone else who works in the building.

What safety features or security measures does Northgate Plaza provide to protect residents who wander?

We have concierge stationed at the front doors at all times watching who comes and goes. We also have Wander Guard, a technology system that alerts the staff when particular residents leave the building.

Costs for Northgate Plaza

Cost of Assisted Living

Starting Price

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Cost of Independent Living

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Services and Amenities of Northgate Plaza

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $3400/month
Independent Living Starting At: $3400/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Do Not Offer Companion Suites
Studio Apartments
Housing Extra: 1 Bedroom Deluxe

Dining options

In Room Kitchens
Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Medication Management

Activities

Offsite Activities
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts
Activities Extra: None

Guest services

Guests At Mealtime

Diet

Diabetic
Kosher
Low Fat
Special Diets
Low Salt
Vegetarian
Diet Extra: None

Languages

English
Languages Extra: English

General

Resident Capacity: 177
Minimum Age: 62 For Independent, None For Assisted
Pets: Yes

Payment options

Credit Card
Check

Licenses

Licenses: Assisted Living
State Licenses: BH2374

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About Northgate Plaza

Medication management, bathing, dressing and grooming, bathroom assistance, escort to meals and activities, transferring Assessed on a case-by-case basis

What Makes Us Special

We are located across the street from Howard Hubble park and just a short walk away from Northgate Mall. We are right on major bus lines and we are also across the street from stores like Target, Best Buy, and Ross and we are less than one block from a gym with a pool, a public library, a bank, a Starbucks and a post office. We are also tucked away enough from the main thoroughfare to create a cozy private atmosphere with spacious community outdoor spaces. Our community is actually walkable by seniors to so many businesses and other amenities.

Northgate Plaza Seattle, WA

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Room and housing options

Dining options

Features

Cleaning services

Health services

Activities

Guest services

Diet

Languages

General

Payment options

Licenses

About Northgate Plaza

What Makes Us Special

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