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Featured Review
Nasrin
5
|
November 13, 2024
Mountlake Terrace Plaza was excellent. The manager was good. They were very hospitable and they were excellent. They tried to help us, but unfortunately, my parents were not qualified there. The facility was very good. I liked it very much. The nice thing was they had a yard with gardens. It was very clean and fresh. The manager was very nice and kind and was trying to give resources to us, even when she was busy. I just walked in. I did not have an appointment and she accepted me. I went there and talked to her.
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About Mountlake Terrace Plaza in Mountlake Terrace, Washington
The support you need to live the life you love - you'll find it at Mountlake Terrace Plaza. Whether it's occasional care or ongoing daily support, you'll appreciate the compassionate Assisted Living services offered here. From cozy studios to one-bedrooms to two-bedrooms and two-baths, at Mountlake Terrace Plaza, the choice is yours! All our apartment homes include utilities, basic cable, individually controlled heating, and emergency alert systems. You'll enjoy mouthwatering cuisine prepared fresh daily in our restaurant-style dining room. Make wellness part of every day by enjoying a group fitness class or working out in our Fitness Center. Engage your mind, body, and spirit by participating in our activities and outings. Flip through a best-seller in our well-stocked library. Relish in the convenience of on-site beauty salon and barber shop services and complimentary transportation and concierge. Leave the housekeeping, laundry, and linen service for us to complete. And gain greater peace of mind knowing that dedicated caregivers are here for you - day and night To learn more about this provider's license and review other available state reports, please visit: Washington State Department of Social and Health Services Long-Term Care Residential Options
Reviews of Mountlake Terrace Plaza in Mountlake Terrace, Washington
4.4
(21 reviews)
Facility
4.5
Staff
4.8
Food
4.4
Activities
5.0
Value
4.7
Nasrin
5
|
November 13, 2024
Mountlake Terrace Plaza was excellent. The manager was good. They were very hospitable and they were excellent. They tried to help us, but unfortunately, my parents were not qualified there. The facility was very good. I liked it very much. The nice thing was they had a yard with gardens. It was very clean and fresh. The manager was very nice and kind and was trying to give resources to us, even when she was busy. I just walked in. I did not have an appointment and she accepted me. I went there and talked to her.
Provider Response
DK17
5
|
July 11, 2023
My mom lived at MTP for almost 2 years. From the time we first visited throughout her stay, the staff at every level was always friendly, welcoming, and helpful. They truly understand that the details make the difference and keep the facility clean with nice decorations in the common areas to match each holiday or season. The community has nice rooms, with different layout options to match each person's needs. My mom always felt safe and cared for here, which was reassuring to us, her children. Nothing was ever stolen from her room (we had heard stories from other places, but never had an issue at MTP). They have a variety of good meal choices that rotate so the food doesn't get boring. The activities director does a wonderful job and there is always something - music, speakers, games, movies, special events - to do each day if the resident chooses. The neighborhood is nice too, close to the park, library, and Catholic church, on a nice tree-lined street to go for walks. We are so grateful for the loving care my mom received while living here and highly recommend Mountlake Terrace Plaza to anyone looking for a supportive community for themselves or their loved one.
Provider Response
Lori
5
|
June 22, 2023
Mountlake Terrace Plaza is a smaller community. It has 80 rooms instead of the others that we had looked at which had about 160 to 180 rooms. Their dining room would be open from 7 am to 7 pm. Residents can go down anytime during that period and get a meal. So, there are no restrictions on time as to when they go to eat. The rent includes three meals and three snacks a day, which was better than a lot of the places. We also liked the price for the size of the room and for the quality of the room as they had been recently redone. We met with the director, Frank, probably three times already and I've spoken with him probably six or seven times on the phone. He's a very nice gentleman and very helpful. I like him. He's an advocate for the people who are going to be residents there. He respects who they are as people. We've met the activities director, the head janitor, and other staff as they go by. He introduced us to everyone and my father-in-law was quite impressed with him. Frank tells you a little bit about every staff member that works there and they all seemed to be quite happy there.
Provider Response
Molly
5
|
April 19, 2023
Mountlake Terrace Plaza was very good, very professional, and thorough. The person that did the tour was great. He was very informative and really helpful. I liked the rooms a lot. I toured a one bedroom and it had a lot of space. It had a kitchen and a separate bedroom and that was nice. It was a nice facility. They had an exercise room and a little library area. They had different activities going on while I was doing my tour. They offered a lot including outings. One thing I liked was their food was more restaurant-style. You could come in any time during the day that you wanted to. There weren't any scheduled meal times. I liked the flexibility.
Dave
4
|
April 9, 2022
Mountlake Terrace Plaza was a wonderful place. What attracted my wife to the place was the library and the park across the street, and the people were nice. We'd like to move in there. The room was nice and Julia was very congenial and helpful. She did a good job. They have a TV room and a rec room, too. Everybody was friendly. The cost was just a little bit too high for me.
ReviewerFC031221A
4
|
March 22, 2021
I selected Mountlake Terrace Plaza as the place where my grandfather was going to move, but he had a stroke right before he moved, and they were not capable of taking him any longer. I didn't understand that they were less capable of a facility than the one I had previously had him in. It's a really nice place, and I really liked all the people and everything, but I think that I didn't understand that they don't have the same 24/7 nurse on-site as the other place has. It only has a nurse on-site a couple of days a week and everything else is done by the caregivers. I just didn't ask the right questions. The rooms were nice, and the neighborhood was beautiful. It's right across the street from a park. The staff was all very nice. The building was nice, and it's in a great neighborhood. That would've been a good place for him, but I didn't ask the right questions to understand the level of care they were capable of providing. The front desk and the sales guy were very nice. I didn't have a chance to interact with any of the other staff really. They weren't the level of care I expected, so that's not their fault.
Tova C
5
|
June 26, 2019
We chose Mountlake Terrace Plaza for my mother-in-law because she needed closer care and more round-the-clock assistance. At this point, I would highly recommend them. It's clean, it's great service, the food seems very nice, the staff is very friendly, and they are quick to respond to things. We haven't had any issues except there's a service charge if they bring your food tray up. Other than that, I'm very impressed.
Pam
4
|
March 30, 2018
Mountlake Terrace Plaza has a very receptive, warm, and pleasant staff. Everyone there, from the director to the head of nursing, from marketing to CNAs to the dining staff, all of them have been great, and I've been really happy with them. It's a very pleasant and homey environment. It's not too big, and the food is very good. They do happy hour every Thursday for the residents and their family members, and they usually serve hors d'oeuvres and wine and live music. I've attended twice already, and the residents seem to enjoy it as much as I did. They also have movies, arts, physical therapy, and coffee hour with pastries. Mom is doing so much better and eating so much better. She loves her very nice apartment. It's been a very positive experience for all of us.
Shirley S.
4
|
August 22, 2017
Mountlake Terrace Plaza was OK. I saw people sleeping in the lounge when we came in, which wasn't pleasant. The halls were longer, so there was more walking. The staff was very nice and helpful. The rooms were comparable, but the building was older.
Provider Response
Dale L.
4
|
February 12, 2017
I visited Mountlake Terrace Plaza. When you looked at it from the outside, it looked like a prison because it was old, but it was refurbished inside. I thought the parking was limited there because it was kind of cramped. It felt secluded. The only thing I liked about it was the particular I was looking at. It had a view of three directions which was really nice. The staff was fine.
Provider Response
LU377122
4
|
February 11, 2017
I went to Mountlake Terrace and talked to their admissions person, who was very nice. We found out that my friend does not have enough income to cover the cost. It was a very beautiful place. Everything was fine.
Provider Response
Mark128436
5
|
February 7, 2017
My experience with Mountlake was very good. They're the one that we would consider because it's within five miles of us. The rooms were adequately sized. However, mom would prefer a washer and dryer in her own unit. The staff was good.
Provider Response
Jessica280536
4
|
December 14, 2016
Mountlake Terrace Plaza was very nice. We used to live there, which is why we came back to check now. The food was very good, and the rooms were nice. I was very impressed with their medical staff. The nurses were very good, and the manager was great.
Provider Response
Roberta604545
4
|
December 7, 2016
We had lunch during our visit at Mountlake Terrace Plaza, and we liked it. You could choose what you want, and I like that. What I had was very good. We felt that the people there were very friendly. The rooms that they have are very nice as you look out to the trees. It felt like you are in your home looking out and not in a big building looking at another building. The rooms seemed very adequate. We like it.
Provider Response
Arthur241438
5
|
June 21, 2016
My wife has been in Merrill Gardens in Mountlake Terrace for about two and a half months now. The staff is almost beyond belief. They are extraordinary. My wife is receiving very good care. As a matter of fact, I will be bringing her home in about six weeks. The staff is very knowledgeable and extremely helpful. They help her in a number of ways. The environment is very conducive to motivating her to do as much as recovery as she possibly can, and she has been good. When she goes in, she can barely walk, but now she can walk with or even without a walker. Her awareness of everything is so much better, than when she went in there.
Provider Response
Janie336837
5
|
June 10, 2016
Mountlake Terrace Plaza was excellent and had very good food. The person who toured us was very helpful. They had a lot of activities for the residents. Overall, we had a very good experience.
Provider Response
We are happy to hear that you had such a good experience at Mountlake Terrace Plaza. We are proud of our dining and activities programs so this is wonderful feedback to receive.
Visitor120409850
4
|
April 14, 2016
Mountlake Terrace was OK. I had a good lunch there. The rooms and staff were fine. I’m just not ready to go.
Provider Response
Thank you for providing us with your review for Mountlake Terrace Plaza. We are happy to hear that you enjoyed a good lunch. Please don't hesitate to reach out to us with any questions as you continue your search for senior living options.
A Fellow Reviewer45
4
|
January 28, 2016
Mountlake Terrace Plaza was very nice, but the physical appearance of the other facility was much better. The staff was very nice, and activities were good, but the rooms were smaller for the money.
Provider Response
We appreciate you taking the time to provide us with this feedback. We are so proud to hear that you had a positive experience with our team members and activities program. We look forward to hearing back from you again in the future.
Jon9
4
|
July 4, 2015
I visited Merrill Gardens at Mountlake Terrace. It was just about the same as with the other facility. It was a little bit less expensive though, and it was a little bit of an older unit, I think, but that was fine; there was no problem with it. The rooms were fine.
Provider Response
We appreciate you taking the time to give us this feedback. We would be happy to answer any questions you might have. Please don't hesitate to reach out to us!
Caring109670150
5
|
June 30, 2015
My parents are going to Merrill Gardens and we had been satisfied with the service we got. What made us chose the place was the location, the meal program, the activities and the proper accommodation with two bathrooms that was a big plus. The food was very good and a lot of variety to choose from. There are many outings, movies and clubs within the house. The atmosphere was cheerful.
Provider Response
We are happy to receive this positive review and feedback about your parents' experience with Merrill Gardens. Our team members work hard to provide a quality environment so this is wonderful to hear. Please don't hesitate to contact us directly with any questions or needs.
Clint2
5
|
May 31, 2013
Merrill Gardens is very clean and very nice. It's modern. The people are very polite.
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Services and Amenities of Mountlake Terrace Plaza in Mountlake Terrace, Washington
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- Ambulatory Assistance Features
- Mobility Assistance Features
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
Financing & Payment Options
- Accepts Check Payments
- Accepts Credit Card Payments
- Rent And Care Fees
- Long-Term Care Insurance Accepted
- Private Pay Accepted
- Accepts Insurance
- All Inclusive Rent
- Insurance Accepted
- Payroll Provided for Caregivers
Guests
- Guest Parking
- Overnight Guests
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Laundry facilities
- Mailboxes
- Performance venues
- Recreational amenities
- Religious Spaces
- Shared Common Areas
Outside Amenities
- Garden
- Walking and Hiking Areas
- Outdoor common areas
Specialized Staff
- Nurse on Staff (Part time)
Transportation & Shopping
- General Transportation Services
Safety & Security
- Controlled Building Access
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Fall Prevention Program
- Personal Medical Alert Systems
- Safety & Wellness Checks
- Supervisory Staff
Pets
- Pets
Diet & Nutrition
- Diabetic
- Kosher
- Low Fat
- Low Salt
- Vegetarian Diet Available
- Special Diets/Dietary Accommodations
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
- Fitness Opportunities
- Yoga/Stretching opportunities
- Balance activities/programs
- Brain fitness activities
- Chair fitness
- Fitness & wellness staff
- Group exercise
- Health & wellness education
- Life enrichment activities/programs
- Meditation opportunities
- Personal Training
Health Services
- Hospice Care
- Medication Reminders
- Restaurant on-site
Languages
- English spoken
Personal Care
- Bathing Assistance
- Personal Care Assistants
- Dressing Assistance
- Meal Preparation
- Cooking services
- Administer Medication
- Cueing & Redirection
- Grooming Assistance
- Health/Medical reminders
- Meal planning
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Oral Hygiene Assistance
- Personal Care Reminders
- Phone Call Assistance
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
Staff Training & Qualifications
- Staff Trained in Ethics
- Reference Checks
- Staff Driving Record Check
- Flexible staffing
- Male Caregivers
- Staff are licensed or certified
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in chronic diseases/illnesses
- Staff trained in client rights
- Staff trained in diet & nutrition
- Staff trained in disability care
- Staff trained in disease/illness management and prevention
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in First Aid
- Staff trained in fitness & wellness
- Staff trained in home care
- Staff trained in injury/trauma care
- Staff trained in personal care
- Staff trained in safety
- Staff trained in skin care
- Staff trained in taking Vital Signs
- Staff trained in use of medical equipment
- Staff trained to monitor for abuse/neglect/exploitation
- Staff Training Opportunities
- Trained staff on-site
Kitchen Types
- Kitchenette
- Kitchen
Companionship & Escort Assistance
- Escort Assistance
Dining
- Communal Dining
- Room Service
- Guest Meals
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
- Activities staff
- Culinary Activities/Programs
- Cultural activities/programs
- Entertainment activities/programs
- Game Room
- Intergenerational events/programs
- Music Activities/Programs
- Organized activities/programs
- Performing arts activities/programs
- Recreational activities/programs
- Resident volunteer opportunities
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Technology activities/programs
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Bed Making Services
- Groundskeeping Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Pest Control Services
- Plant Care Services
- Private Housekeeping Services
- Trash Removal Services
On-Site Services
- Religious Services
- Church services
- Conference room
- Copying services
- Long-term insurance assistance
- Mail delivery
- Meeting room
- Personal Amplification Devices
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
- Closet Space In Unit
- Dining Area In Unit
- Individual Climate Controls
- Living Rooms in Unit
- Shower in unit
- Telephone Hookup
- Unfurnished units
- Washer/Dryer In Unit
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- Multi-floor building
- Resort-style community
Parking Options
- Parking Lot
Additional Amenity Information
- Activities: none
- Diet: none
- Languages: English
- State Licenses: 2373
State Licenses
State License: 2373
Costs for Mountlake Terrace Plaza in Mountlake Terrace, Washington
Assisted Living
$3,400
Starting Price
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