Cardinal Village

My Mother was a resident at Cardinal Village from April 2014 until January 2020 when she finally passed from Alzheimer's. My Dad became a resident in March 2019, and, sadly, we lost him in September of this year. During our many years of association with this facility, our family was extremely pleased with the care and nurturing given to our parents. The staff at Cardinal Village are amazing people - caring, gentle, supportive, responsive and very attuned to the residents' needs. They offer many enriching activities and encourage and expose all residents to engage, even if just as a spectator. The daily activity email update which frequently included pictures of our parents was truly a blessing once they had to close to visitors because of COVID and we couldn't visit. They were very open to scheduling FaceTime visits and were prompt in responding to calls during this challenging time. The facility was always clean and cheerful and the quality of the meals was excellent. This is a very well managed facility and the longevity of many of the staff a testament to its quality. Thank you for all you did for my parents!

Before placing my wife of 54 years in full-time memory care, our family (daughter, son, and I) researched local facilities and visited three of them, three times each. Cardinal Village kept standing out. The difference was their staff is such a positive, cohesive team, lots of comradarie and obvious empathy for their residents. Their directors (managers) are great; they are hands on involved. The care workers deserve praise; day in, day out, I watch them doing their jobs well, with love. I was told by management that they consider success is getting their residents to smile. A kicker in our selecting Cardinal Village was my next door neighbor had placed her husband there. She spoke highly of the place. She said there had been a few hiccups but they had always listened to her concerns and promptly addressed them to her satisfaction. We were sold. My wife has been there almost four weeks. By all accounts she has been thriving from day one. And because she is doing well, I am doing well. In addition to the loving care there, her day is filled with fun activities—mental and physical. It is so much more than we were able to do for her at home. Our family is convinced we made the right choice; we could not be more pleased with Cardinal Village.

My Mother was a resident for 11 months. I visited at least once a week on different days / times. I found Mom well cared for. CV was the 2nd Facility Mom had lived in and was a very good value. Food was good, the staff was patient and loving. Mom returned this love. She shared a nice size room and shower with her older sister. The Nurses kept me very informed. I found the staff to be engaging by discussing Headline events, playing catch, word games, van rides, and entertained by musicians. There are plenty of places to go out to eat and a local petting Zoo Mom loved to visit. Overall High Marks.

My mother is in Cardinal Village, which is all memory care. I like that it's close to the hospital and to my house. If I addressed something, it is taken care of most of the time. I just had one incident with them where my mom's mattress protector got taken off and she had urinated in her bed, so I had to buy a new bed. She's in a semi-private room. She has her own room, but she shares a foyer and the bathroom with another resident, and they each have a door onto their own bedroom. They have a bus, and she goes out to eat sometimes with the other residents, take her to downtown, and have music and arts. They do a nice job with their amenities where they really engage with the residents, and they try to keep them busy. A majority of the staff is good. The meals and the activities are quite good.