Provider Response
It was a pleasure meeting you Ms Richele. Our 16-Bed community sits on 1 acre. The community is intimate with 9 rooms, two of which are private rooms. The environment and atmosphere feels just like home with the right touch of luxury and class. The love amongst us is tangible. We are a close family and care deeply about one another, while keeping the care and safety of the residents who are at the center of everything we do. The COVID-19 Pandemic has posed several changes for the assisted living industry as it has for the entire healthcare industry. We have watched the impact of COVID-19 on the world, especially elders, and take COVID-19 transmission prevention protocols very seriously. You were first-hand witness to our safety protocol for touring prospective residents/families. Prospective residents/families are welcomed to tour our community virtually and/or in person. You chose to tour the community in person. When touring in person, for the safety of our residents and staff, residents return to their rooms for what is generally a brief walkthrough with focus on all priority areas, then we end the tour in an office for further discussion etc. This protocol has worked out well in safeguarding our community. Once a Proverbial family member (a resident), visitors are allowed/scheduled for the same purpose - preventing COVID-19 transmission. As a COVID-19 free community, our residents and families are especially appreciative of our protocols and diligent commitment to the well-being of their love ones. The caregivers are often recognized for their experience and training in the care of elders as well as the ability to maintain a clean, odor-free environment. Proverbial Care is a wellness community thereby not requiring medical personnel. Though care needs are attended to via 24hr availability of supervision and caregivers, our residents are assisted living appropriate and thrive well within this level of care/service. We have great activities, fun and family engagements of which you can enjoy a few snippets on our FaceBook page. Thank you for the review and we wish you well in search for the assisted living of your choice.