The Park at Bay Area was expensive, but it's new. They only had ten residents, so they had everybody locked down in the memory side of it. He would not have been allowed to go out even in the courtyard by himself and I did not want him to feel that restricted. The whole atmosphere seemed very cold to me. It didn't seem like a homey type environment. It seemed almost more medical, especially with them having everybody locked down on the memory care side right now. I was not impressed with that.
They only took us on the assisted living. They could open the door, but you didn't really get to see a lot. Everything's locked down. Everything's socially distanced with the dining rooms and all that. This is a bad time to be doing this. The nurse who accommodated me was nice, friendly, and very forthcoming. They're looking to hire staff, which was a little concerning to me too. I didn't get a good homey feeling there. It felt more like a medical nursing home type facility to me.
Provider Response
Hi Karen, Thank you for visiting The Park at Bay Area. All feedback that is given to us we use to better our community, so we appreciate that. With Covid 19 and State and Federal guidelines, we are forced to follow strict guidelines regarding tours, visitors, etc. Residents are free to walk the halls as well as go outside to the courtyard whenever they like. We are required to monitor residents for fall precautions or for assistance of any kind. We take every precaution to ensure the safety of our residents as well as our staff. We appreciate you considering us for your family members needs, and hope you would consider us in the future.
