Creekside Alzheimer’s Special Care Center

My mom has moved into Creekside Alzheimer's Special Care Center. It's been really good. They're very engaged with their patients, and they keep them very active. That's the main thing; they've got activities going one right after the other. They've been really wonderful. They took pictures of my mother the first day she was there and sent it to me to let me know how she was doing. My brother even called to check on her this weekend, and they asked if he wanted to speak to her, so they put her on the phone. They just go over the top to help. It's nice and small. They don't have showers in the individual room, that way they don't have to worry as much about falls. They have a centralized bathing location for them, which I think is a wonderful idea. Their rooms are very nice. They have in the facility, in the middle, a solarium that's open to the sun. I've seen them out there with the patients doing exercises. They have a garden out there, where the patients can actually grow plants (like tomatoes and stuff like that). They've been awesome and really good. I haven't tried the food due to Covid. It's kind of hard; they are very careful with COVID. They have you put on one of their N95 masks when you go to visit; and you can't visit in a common area. It keeps you away from other patients just to protect them. It's very homey. When you walk in, you feel you feel like you're in someone's home. The entryway opens right up into like a living room, and there's a library off to one side. Then the offices are intermingled right alongside the patients' rooms. There are people that work there milling around everywhere. The offices are not hidden anywhere; they're all right out in the open. They have far surpassed where we moved her from; that's for sure. I have seen them do more activities with them in just a few short days of moving around, than we saw at the previous place. They were singing church hymns, and I've seen them out doing Chair Taichi outside. I've seen them dancing and just lots of activities. It's much less expensive to go there than where we previously were.

My mom is in Creekside which is a memory care in Pearland, and it's attractive. They would do bingo. They have sing-alongs, devotion, arts and crafts, and movies.

My husband is at Creekside Alzheimer's Special Care Center. I talked to the lady from sales about him, and the very first thing she told me was, "He needs a purpose," and I said that's exactly what he needs. I connected really good with this lady, I liked her sincerity, and she's down-to-earth. I also liked the lady that I talked to on the phone who said, "We don't have a lot of turnover with help. Our director has been here 24 years, and one of her staff members has been here with her 24 years." So, that seemed pretty stable to me. I didn't get to look at the whole facility because of COVID. The other facility I visited let me put on the gown and shoe covers and walk through, but Creekside didn't. They didn't have those things there, but they had masks. They said, "If we let you go in there we have to completely clean the room before any of our residents go in there, so we're just not letting people go in there." They had four sections but I didn't get to look at any of them. They told me we could walk around the back of the building because we couldn't walk through it. They're repainting the nautical section. They said they were going to show us that they were redoing the whole building and they were gonna show us what they could. They had a big courtyard in the back enclosed by a big, tall, white, pretty fence, so to me it didn't look like I was locked down. I felt like I was just behind the fence and that was kind of comfortable. We went through the big courtyard and then she took us into the rooms. I liked the Jack and Jill rooms, and they were big. Each section would have a TV and a couch. She pointed down the hall and we could see where they were painting everything. At the end of the hall there were two dining rooms, one for people that couldn't feed themselves, and one for people that could. That's all that I got to see of the facility. The director came in and visited with us and I felt like I'd known her forever. One by one the staff would come by and visit with us, and the cook brought us cookies. I had this real sense of family there. For me to sign the papers for a facility that I didn't look through the whole thing is pretty unusual. I just felt that this is where God sent us, that's the reason that I chose it. I haven't seen my husband yet. They wanted me to let him get accustomed to it. They like him, and they know how to handle him when he gets angry. They said he helps them do everything. They've been very good with him. I haven't seen his room yet. I can't walk down the hall to that section and you can't go in because of the virus. The staff was very nice. Everybody that I've talked to on the phone the second day he was there told me he was their favorite resident. I don't really have a problem with it right now. I'm quite happy with it. He does the activities, and he didn't even do that with me. He played bingo with them, and I saw a picture of him playing bingo. They have a morning devotional. They said he helps them push the wheelchairs for lunch and helps them move the furniture while they're painting. So far, my husband is happy and that's all I care about. I've only mostly talked to the staff on the phone and they've been very helpful. Several of them gave me their personal phone and you can call them anytime. They've spent a lot of time talking to me. From what I saw, it looked very clean, but I have not been through the whole facility. I could see into the living room area and then I saw where they were painting. For me, it's been perfect.

We had a very good visit at Autumn Leaves of Pearland. They were very professional and very friendly. The apartments were beautiful and more than adequate in size. They had daily activities like folding clothes, baking, arts and crafts, and singing. The staff seemed to be very interested and caring. The living environment was fantastic.

Autumn Leaves of Pearland was lovely, it's a beautiful community, and everyone was friendly. I would have chosen it, except it was out of my budget. The dining area was lovely, and all the people eating seemed to be enjoying it. The staff members were very nice, and the facilities were beautiful.

There are some great employees here and then there are those that are brash and appear to dodge work. The Med Techs did well in finding creative ways to administer medicine. The downside....if you know your family member does not want life saving efforts done, this facility will not honor that request. They called an ambulance after they knew our family member's wishes and after I had just told them "no, don't call an ambulance". My family member was resuscitated for a very long, drawn out, agonizing death because according to the staff WE didn't have the right paperwork. Speaking to management deny, deny, deny any error. Spoke to Executive Management and they made promises and did not keep them including a returned phone call.

Autumn Leaves was the first one we visited, and it was fantastic, but a little too pricey for us. It was very nice, very professional, and had a lot going for the residents. A lot of activities, a lot for the memory care residents who needed it. They had a schedule, and that’s what the Alzheimer’s -- which my mother has now definitely been diagnosed with -- need. They need a routine; they need a schedule. That is what this type of people need, and that is what this place offered. They also offered, if your family wanted to come in and have private time or a private party, the facility for that.

We’re very pleased with Autumn Leaves. They’re very active with their people in keeping them up and going. They have a number of group activities every day. It’s very clean and organized. Everybody is so helpful and really good. They have excellent meals. My dad loves their activities and different things they do to keep them focus.