Brookdale NRH has a homey warm feel. Our staff offers a personal touch that you do not find everywhere.
I have been at this location, doing hair, for about ten years. I love the atmosphere!
Brookdale North Richland Hills
Offers Assisted Living and Independent Living
26 Reviews
8500 Emerald Hills Way, North Richland Hills, TX 76180
Call
(800) 385-2527
Reviews of Brookdale North Richland Hills
Assisted Living Reviews for Brookdale North Richland Hills
January 03, 2019
Other
January 03, 2019
I visited this facility
The quality of care services, dining experiences, social engagement and friendliness of this community makes Brookdale NRH the Premier community in North Richland Hills.
I would recommend visiting so your loved ones can too experience the exceptional lifestyle that they too could be enjoying daily.
January 02, 2019
I am a friend or relative of a current/past resident
My grandmother lived at Brookdale North Richland Hills. The nursing staff, dining room staff, residents and management all had the same awesome integrity and passion of seniors. Thank you for an awesome experience.
November 01, 2016
I visited this facility
My parents had looked at Brookdale North Richland Hills. It was just too big, and they didn’t feel comfortable there. Everything was nice there. The apartments were nice. The people were friendly. At the time that we were there, they were having a prayer meeting, and they were playing cards or dominoes. There is a lot of people coming and going, so it was more active than my parents. We checked the dining area. It was nice where they had a menu and you could order off the menu.
October 13, 2016
I visited this facility
We visited Horizon Bay (Brookdale North Richland Hills). Well, it was really nice. The staff was very friendly. We looked at some of the cottages. They looked good to me. They’re pretty nice. They’re not new, but it looked like they were well kept. I think the residents were happy.
March 18, 2016
I visited this facility
Brookdale was very nice. I wandered around and talked to the residents and chef, and they were really encouraging me to move in. They have a bus to take you to the doctor, shopping, and church. The common dining area was very nice. The rooms were very nice, and the staff was fantastic.
February 29, 2016
I visited this facility
I was not pleased with the management at Horizon Bay North Richland Hills. They could have been more friendly and outgoing. They offer everything that’s necessary. They have a great dining room. They made a lot of improvements. The staff at the assisted living were always there. They were very good, always there when you need help. They also have an independent living facility.
October 30, 2015
I visited this facility
Horizon Bay was very nice. The people were friendly. The staff took us around. The room was a little bit smaller. They had a program going on and people were singing.
October 27, 2015
I visited this facility
Horizon Bay was a nice place, and it was clean. I was impressed with it. They had a lot of more activities planned because their people were a little more independent. They had a bus too.
May 28, 2015
I am a friend or relative of a resident
My wife is at Horizon Bay -- North Richland Hills. We chose it because their marketing director was very informative. She was very helpful and was on top of things with us. I like the facility -- the way it was arranged and the cleanliness. I like their eating facility because it’s more like a restaurant. The food servers are very kind and very nice. The way that the facility was laid out was good. The nurse who visited us for an assessment was very nice. They do have activities every day. They have tours and trips to Walmart every week. They have games, and people come in for musicals.
March 07, 2015
I visited this facility
We loved Horizon Bay. My husband is very interested in a garage; that's why he liked the cottages here at Horizon Bay. It is very home-like, clean, and well cared for. It is just like a small version of home. It had a garage and a kitchen. Everything is very spacious. Spacious would be a good word for the cottages. It has two bedrooms places that are spacious.
October 25, 2014
I am a friend or relative of a resident
I moved my mom at Horizon Bay North. I chose this because of the proximity of the location. Everybody that I have dealt with that works there is wonderful and took care of my mom very well. My mom says she likes the food, and she is very happy there.
August 05, 2014
I am a friend or relative of a resident
My brother-in-law was in Horizon Bay for two years. He had an excellent room that was in a corner at the end of the hall. It had a nice view. It wasn't kept as clean as I would have liked. He needed the room cleaned more often than once a week. We liked the dining area; it was very nice and the food was great originally. They changed owners; then the menu and presentation changed. They weren't as able to help my brother-in-law anymore. The staff was very friendly and nice to us.
June 25, 2014
I visited this facility
Horizon Bay North Richland Hills is an older place, and it needs a little bit more updating. There's nothing there that really stands out; they're pretty much generic. Horizon Bay was not that nice, and it was not something that I liked. The staff was friendly. They were very open to helping us find the right place for Mom and Dad. They were very receptive. The rooms were smaller. They showed us the activity menu and the agenda that they had for the guests. They also showed us the dining and snack menu.
May 30, 2014
I visited this facility
Horizon Bay was absolutely beautiful. The lady who took us around was very nice and very informative. I would absolutely recommend this place. Mostly I like the sizes of their rooms in the care unit for Alzheimer's. This facility was a secured unit.
May 12, 2014
I visited this facility
Horizon Bay was very impressive. It was very nice. However, for the price, the rooms were not very big. The dining facility was not as nice. They basically had the normal array of activities. It was too far away.
January 31, 2014
I visited this facility
Horizon Bay was my dad's favorite place and I liked it too. It looked like a nice and friendly place. The staff was helpful and friendly. The rooms were nice, but they were smaller than the ones in the other facility. I didn't eat there. But my father, sister and brother-in-law went for thanksgiving dinner there and they said the food was very good. I saw their dining room and it was nice. It had a happy kind of feeling. They had activities like games, movies and outings. They were less expensive and my dad really liked that they had a dog run because my dad had a little dog and that was a nice thing for him.
December 31, 2013
I visited this facility
It was a really nice facility. The rooms were very nice with lots of windows, very handy to everything. It had washers and driers right next door. The food was absolutely excellent and served all day. They had nurses who were on-call 24-hours a day. They had people there to do your therapy. They had exercise. There was a lot of good things there.
October 24, 2013
I visited this facility
Horizon Bay is kind of a combination of independent living and assisted living. It was not maneuverable for somebody that has difficulty getting around. There were elevators to contend with and the rooms were much smaller than the other places. It would not have worked for our needs. The people working there were very friendly and seemed to enjoy working there. If they could place the assisted living residents near the dining hall, that would be a much easier arrangement.
September 21, 2013
I visited this facility
When we visited Horizon Bay and my dad liked it because it was an open facility. The staff was extremely helpful and very nice. The rooms were very clean.
July 24, 2013
I visited this facility
Horizon Bay was very clean, very well groomed. The staff was awesome but the front office person needs to have better communication.
December 22, 2012
I visited this facility
The facility is beautiful, clean and offers a country club feel. The private, independent, apartments are the perfect size, and they allow small pets, my mother has a cat, and also month to month rentals. The services of the facility are about what I would expect; shuttle buses, on call doctors and nurses, housekeeping etc. I was a little disappointed that they did not offer private transportation to and from Doctors for their residents but they assured me they will arrange for a cab to and from the appointment and they are there both when their residents leave and return. I found most of the staff to be very friendly, but a few of the nurses that I had a chance to speak too were abrupt and didn't seem to appreciate my hypothetical questions on how they would handle my mothers care. Other than that though I was very impressed. Though this is the first facility that I have toured in person it had excellent reviews and came recommended and I wasn't disappointed.
January 24, 2012
I visited this facility
We went to visit the Horizon Bay - North Richland Hills assisted living facility, when visiting possible place for our aunt.
We could see how well the grounds were tended "“ and there was plenty of outside benches and walking areas for residents to get exercise outside safely.
All of the community rooms were easy access, nicely designed, spacious and had comforting decors. The residents socialize, read, watch movies and TV, create crafts, play games and use the computer.
The senior's living spaces were nicely decorated with their own furnishings to provide the most comfort.
The casual dining rooms had beautiful furniture "“ with nice designs for easy access. The formal dining area room hosts special events, parties and can be reserved by the residents for their own private use.
The menu options featured a wide and interesting and healthy foods for every dietary need. The meals we saw appeared to be very appetizing. The snacks looked equally interesting and nutritious and are offered regularly and any time the seniors request them.
Residents can use the fitness room for classes, or for specially designed programs designed for the training equipment. There are fitness experts who visit regularly to instruct the seniors for the best experience. Many of the residents choose to enjoy most of their exercise outside since the mild climate in Texas is conducive to this. The staff takes residents on walks regularly where they can enjoy each other's companies as well as nature.
The residents also get taken into the city to enjoy many excursions and participate in the events of the art museums, galleries, music venues and go shopping. There are also plentiful casual and fine dining establishments for the seniors to enjoy every time they visit the various surrounding cities.
The residents seemed to really enjoy living here. Everyone looked calm and peaceful, yet engaged in their lives with the kind and caring staff. Residents here are all encouraged to be as independent as possible, but get assistance easily whenever they require it.
Independent Living Reviews for Brookdale North Richland Hills
December 25, 2018
I visited this facility
We really liked Brookdale North Richland Hills. It was lovely, and I think I would enjoy living there. They also have meals; you go to the main building for the meals. The place was very nice, and it was like a community. I saw one lady trimming her bushes. They also have a library. They have activities there. In fact, I was invited to a lecture that they were having. We also looked at their cottages.
January 19, 2018
I visited this facility
Brookdale North Richland Hills was very wonderful. It was very open and friendly, and they're receptive to people asking questions even though they're not ready to live there yet. They provided a plethora of information that I needed regarding the age limitations, and what kind of financial numbers I'm looking at for the independent living. They showed me a cottage, which is a really wonderful 2-bedroom, 2-bathroom home with a garage house. It's awesome because you can live there independently but you're also able to participate in all of the activities and things that they do in the main facility. You can also have your meals over there. When it's time to give up the independent living and move to the assisted living portion, you can do that too. It's wonderful to have the other levels available, so you don't have to go to a whole brand-new facility. The staff was fabulous. The main person I worked with, Debbie Allen, stays in contact with me and checks in to see how I'm doing. She even invited me to go to some of their events even though I don't live there yet. She wants me to stop by anytime I'm in the neighborhood, which I will do.
April 05, 2015
I visited this facility
I didn't like Horizon Bay. I asked for a floor plan, and they didn't have one to give me. Two bedrooms were $3640, and it's only 675 square feet.
I only talked to one person. She asked me to stay for lunch, and I didn't choose to. After I saw the place and the people sitting around in wheelchairs, that turned me off right there. I didn't care for it all that much.
Provider Response
We are very sorry to hear that you were disappointed when you visited Horizon Bay. The goal of our staff at Horizon Bay is to ensure that residents receive the assistance they each need while allowing them to be as active and independent as possible. If you would like to contact us to discuss Horizon Bay or another Brookdale community, we hope you will call us at 877-400-5296.
Questions about Brookdale North Richland Hills
Describe the overall population of assisted living residents at Brookdale North Richland Hills. What is their average age? What are their favorite things to do?
The average age of our residents is 82. They range in age from 72-103! Seniors choose to live in our community because they need care, but prefer an active assisted living environment. Our residents’ favorite activities include card games and bingo, going out to lunch, movies and the theater, games to keep the brain fit, and musical entertainment during weekly happy hour.
What programs or activities does Brookdale North Richland Hills offer to enrich residents' well-being?
Our emphasis is on care, and we enrich the lives of our residents with compassionate person-centered care and programs that are created to provide each resident with optimum health and happiness.
What places are near Brookdale North Richland Hills or within walking distance for assisted living residents to enjoy?
We are located on 10 acres, including a dog park, walking trail and beautifully landscaped open spaces just a block or two from a major shopping center, grocery store, pharmacy, and restaurants.
What transportation services does Brookdale North Richland Hills offer to assisted living residents?
We have a bus with a wheelchair/scooter lift. The bus is available for our resident’s use several days a week.
What makes the chef or dining program at Brookdale North Richland Hills exceptional? What kind of menu can assisted living residents expect?
We serve three meals a day in our dining room with any time dining. Our residents enjoy menu options including a choice of six entrees, a variety of side dishes and desserts. The menu is designed to be easy to read, and our Dining Director meets with our residents individually as requested to plan meals according to their dietary needs.
What safety features or security measures does Brookdale North Richland Hills offer to assisted living residents?
We offer 24 hour care staff on site. Additionally, our residents can choose to have a call pendant for easy access to call for assistance when needed.
How does Brookdale North Richland Hills keep residents' families informed about their loved ones?
Efficient, open communication between our nurses and our resident families is the key. Our Health and Wellness Nurse and her team are available 24 hours a day, 7 days a week. We provide our families with an on-call nurses phone to ensure speedy response time.
What is the care staff-to-resident ratio at Brookdale North Richland Hills during daytime and nighttime hours?
We staff according to care needs, we utilize a unique staffing system that guarantees the perfect staff to resident ratio at all times.
If Brookdale North Richland Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love our four legged residents! We have 6 acres to roam while on a leash and a dog park for exercise.
What ongoing senior care training does the staff receive?
All of our associates are assigned mandatory courses in senior care at intervals throughout the year.
What safety features or security measures does Brookdale North Richland Hills provide to protect residents who wander?
Our assisted living is not a secure community. We have several dementia care communities within a few minutes drive. We partner with our sister communities to accommodate residents with dementia care needs.
Services and Amenities of Brookdale North Richland Hills
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Cottages
General
- Respite Care
- Pets: Small Pets Allowed
Licenses
- State Licenses: 10232
About Brookdale North Richland Hills
Brookdale North Richland Hills provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.
Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.
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