Sundance Inn Health Center

Our family truly feels so grateful to have found Sundance Inn. We had no idea our time remaining with my husband would be so short but through all our challenges Sundance Inn staff remained truly compassionate and comforting. Our family has been in the Long-term care field for over 30 years and we have very high expectations. We transferred my husband from another facility and we were very clear about our expectations. The Administrator and Admissions person were very helpful and expedited the transfer. The facility itself is very nice, smells like cookies, his room was clean and the entire facility was bright and cheerful, but it was the staff members that made all the difference. Every staff person we met, from those providing the full care of my husband to those we just passed in the halls, to the nurses, aides and administration support, were cheerful, friendly, respectful and so caring. My husband said everyone was taking good care of him and we know everyone did all they could to tend to his comfort. The therapy staff was very patient with my husband. We met with the nursing staff within 3 days of his admission and they communicated with me daily on my husband's condition. The Administrator is FIRST class and sets the example for the staff. Sundance truly exceeded our expectations.

My loved one was recently in Sundance Inn after having surgery. We experienced very friendly staff from the moment he admitted. We also were very happy that he was provided a private room with a private bathroom during his stay. He also had a phone in his room so he could call us in the evenings or we could call him if we were not going to be able to make it by to see him. The therapists and staff were fantastic. He enjoyed being able to meet new people in therapy and then visit with them over meals in the dining room. The food was good and he always was offered a choice of menu options. We participated in a meeting with the staff shortly after his admission that was focused on everyone working together to help him achieve his goal of getting back home. That really put us at ease to know the staff was truly concerned about his preferences and goals and wanted his recovery to be successful. He is back home and is getting to go on vacation with us next month, thanks to the care he was provided.

I was a resident at the facility for two weeks for rehab due to a back surgery. All of the staff and Rehab were wonderful. It was like being at home. I thank you and appreciate you all for everything. If I have to stay at a rehab again I would definitely go back to Sundance Inn. This is the only facility I have been in where it smells good all the way throughout the facility. All residents joining in the activities looked like they were having a blast. The nursing staff and Rehab went above and beyond for me and as I noticed for every individual patient as well. The meals were amazing and the choices that I had to chose from, it was like being at a restaurant. Tracy

My Mother regained her health at Sundance Inn after a hip replacement. The rehabilitation was great, she was able to return home and live her life as before the surgery.

My mother, who suffers from dementia moved into Sundance in December. The center is very clean and they take good care of my mother. The staff are very helpful at this difficult time. I can say that my mother was eager to move in (guess I was driving her crazy while she lived with me.) She is not at an advanced stage of dementia and enjoys the daily activities. They play bingo, have karaoke, and provide short exercise sessions, which she loves. They have other activities but cant remember at the moment what they are. I don't see anyone being mistreated and the residents all appear to be happy. They even took a group on a little trip to see Christmas lights in the bus, which my mother loved. My mother is very happy here and loves the staff. Overall I am happy with Sundance. My mother is happy and is taken care of, which is all that matters.

When you check your loved one out of the facility, do not expect a refund if they do not leave at the end of the month. They demand payment in advance for the month. My mother left a week before the end of September. More than four months later still no refund. FRAUD!

A rating of 1 is highly over rated this place is a nightmare of epic proportions..For starters they took days to get my mother her meds, when I called the DON she was very hateful n rude and reasoned every situation away, my mom started getting cellulitis while there the Don came down n informed my mom that it was not cellulitis n accused her of scratching her legs as soon as we got her transferred to a awesome facility they immediately diagnosed her with cellulitis n started aggressive treatment.. I'm convinced if I hadn't got her out of there she would have ended extremely sick, the physical therapist is rude and mean he kept my mom in tears n overwhelmed, nurses were of no use outside of Jessica n Carbert there was no compassion in that dive. This is not a place to ever take someone u love!! I didn't post every single thing that went on but I think u get the jist

My sister and I have been very pleased with the care our mom has received at Sundance Inn. This is her third month at the facility. I feel badly for others who have had negative experiences; however, we have found every staff member, from the admissions department to the total care staff, to be kind, attentive, happy and helpful...even when I know that mom, bless her heart, hasn't been the most pleasant resident to deal with. The reality is that most facilities suffer to some extent due to staff shortage and high turnover rates. The steady staff we have interacted with for nearly three months has gone above and beyond to create a bond with us, as well as our mom, and we are grateful for their love and care.