Sundance Inn Health Center

Offers Nursing Homes

17 Reviews
2034 SUNDANCE PARKWAY, New Braunfels, TX 78130
Call (844) 334-3818
Sundance Inn Health Center (844) 334-3818

Reviews of Sundance Inn Health Center

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Nursing Home Reviews for Sundance Inn Health Center

November 10, 2016

By Shutemdown

I am a friend or relative of a current/past resident

This place is HORRIBLE. FILTHY! First of all, they put her on the nursing home side, not the skilled nursing side. Big Mistake! None of the staff members were on the same page. One says one thing and one says another. My loved one was sent there for very short term pain management and physical therapy to regain strength after a fall. The whole place smelled like URINE. They didn't give her, her medicine, took about 12 hours to provide her a water mug. Toilet was clogged and no soap in the restroom. The list goes on and on. Thank God we were able to get her out in less than 24 hrs. Noone deserves to go through this. This place needs to be shut down.

October 11, 2016

By jmsrbrtt

I am a friend or relative of a current/past resident

Nice place TO LOOK AT, but the care you get is another matter. It seems at times like the left isn't talking to the right, like taking a leg brace (to heal broken bones) being taken off at night; taken to therapy at meal time only to return to "we're out of food"; having bandages that need to be replaced every other day, going 4 or more days before someone "gets around to it". And you practically have to live on the nurse call button before someone responds. If you do not have a family member that visits every day, or ever other day, GET ONE!

August 31, 2016

By jmsrbrt

I am a friend or relative of resident

Nurse call light goes on above the patient door, and I hear laughing coming from the nurses station. Finally get attention 15 minutes later. Staff doesn't read doctors instructions. Mom had a leg brace removed overnight, when the instructions were clear...only remove while in therapy, otherwise it stays on 24/7. They don't bathe the patient on a regular basis. Assistance going to the restroom is iffy. Their answer to this is fit you with a catheter, or bed pan. And did I mention they LOST her false teeth after the items were removed for cleaning. Going on two weeks now with nothing you have to chew. I wonder how long a person can live on mashed potatoes and soup? Oh, and you MIGHT get your meals around lunch time. Hope you enjoy cold food. Right now I'm leaning on giving a 2-1/2.

February 27, 2016

By daughter of COPD

I am a friend or relative of resident

My mom arrived on a Thursday. I arrived in town on a Sunday to visit and review her care. She was there for PT/OT post discharge from a more robust rehab facility. BY Sunday she had not yet been evaluated by PT or OT. Nor was she scheduled. Her meds were also off schedule. By day 6 she was readmitted to hosp for infection. I arrived 36 hours later and found her Ipad and personal fingertip pulse ox and personal meds were missing. I went back to facility to inquire and surprise...nothing was found. I live 3 hours away. Do not put a loved one here unless you can monitor care daily and keep a close eye on the electronics. Following the hosp visit I will relocate mom closer to me.

February 18, 2016

By BewareBecautious

I am a friend or relative of resident

Terrible facility!! Care was poor and physical therapy of poor quality. Family member spent 4 days there for rehab and we transferred to a much better facility. Lots of mistakes, excuses, inefficiencies and little concern by staff and administration.

January 20, 2016

By happylife

I am/was a resident of this facility

I just discharged from this great facility! I am now better than before my hospital stay. The staff always had a smile on their face, willing to help, and the management was there for us and the staff. The food was even good! I would recommend this skilled facility to my friends and family.

January 14, 2016

By Justmenmywords

I am a friend or relative of resident

Think twice and get your options before you put your loved here!! Clean yes, over worked nurses and CNAs, yes....Attitude from DON ( Director of Nursing), no follow through with Buisness Office, NO gollow through with Administrator. Moving our loved one soon!!

May 28, 2013

By Caring5112

I am a friend or relative of a resident

We chose Sundance Inn Health Center because it was recommended by the hospital where mom was. The facility was excellent. The care seemed to be short staffed. We helped with all of her needs as family. The staff was definitely overworked. But the place was very clean and the people that rented there were extremely helpful and friendly. It was a good experience. They can improve on hiring more workers, otherwise they were very accommodating.

May 24, 2013

By Awesome95

I visited this facility

very well nursing home I would put my mom in it forever!
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About Sundance Inn Health Center

Sundance Inn Health Center is a senior living provider in New Braunfels, Texas that offers residents Nursing Homes. Contact Sundance Inn Health Center for more details on services and rates.

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