Bradfield Place

Our experience with Bradfield Place so far has been good. They have an activities director that comes up with things daily, they have an event calendar, and transportation for shopping. They offer three meals a day and snacks. I think they're very nice and very helpful. They also have laundry services and attendance depending on the level of care like medication and assistance required. It's just a nice family-oriented community, and the people seem to enjoy each other and get along very well. I haven't eaten their food yet but it looks good, and my mother didn’t seem to have a problem with it.

Bradfield was intimate, clean, and the staff was attentive. It’s in a small, residential community. It had courtyards, activity rooms, dining halls, and it provided plenty of activities for the residents. They had arts, transportation to outside activities, and social activities among the residents.

We were very pleased with Bradfield House, and we were very satisfied with everything. The staff was great, and it was very clean.

Currently this facility is operating with insufficient staff members. Here are some of the examples that my family has encountered when going to visit our Grandmother in this facility. Medication Aides do not have adequate training. Many of the staff that this facility has placed in charge of giving medications to residents have not been properly trained to do so. Also the Medication Aides are responsible for doing every other job in the building. Resident care, dining room and kitchen responsibilities, laundry, housekeeping, receptionist and any other tasks that are needed due to lack of staff. Currently this facility holds 36 residents and there are only 2 staff members on at any given time. I believe this is not a safe practice when giving medications. The Med. Aides are not able to focus on their job and errors in giving proper medication at correct times are being made. This could result in grave circumstances for the residents. Most recently, one of the Medication Aides was used as the facility cook when the other Part Time cook left. The current Full Time cook is not concerned with residents dietary needs or requests. He is running a factory production food line. If a resident does not like or can not eat the main meal that was prepared, the only alternative that is given is a bowl of cold cereal or a grilled cheese sandwich. This is the only sustenance some residents are being fed. If a resident cannot feed their self, the food is left in front of them with no assistance offered to feed them. They are just told repeatedly to "Eat" when a Resident Aide passes by. The Residents must be at the dining room at appointed times or the F/T cook becomes enraged with the rest of the staff. He has no consideration for the elderly. It is a rushed situation with a do it now attitude. There is no consideration for these people who need more time to function with daily living. And no staff to assist them for more than five minutes of the day, due to the minimal staff that are working and preforming every job in the building. Many of the residents complain about their diet and lack of help they receive from staff. But no resolution to any of these problems are being addressed by Administration.. Also other staff members are being used as Resident Aides. Recently they have pulled a housekeeper from her duties and used her as a Resident Aide. She has not been trained as a Resident Aide. She is going only by what she has seen and other staff members have told her to do. Residents are not being showered or cleaned. Some of the rooms and residents reek of urine and bowel movements. There are at least 10 residents that should not be in a minimal assistance facility such as this because they require full care that would be found in a nursing home facility that was operating with more staff. One last issue I would like to raise, on Thursday 4/23/2015 on the 10PM - 6AM shift, a Medication Aide was left by herself to watch over and manage the entire facility. No other staff members were present. The Administration was not able to get any other staff to come in to work the Resident Aide position. So instead of covering it them self, they let one person try to manage the entire facility. I believe this is a very unsafe practice. What if there was an emergency situation or something had happened to the Aide that was on? There are many problems at this facility that are being passed over by the Adminstration and the parent company they are under Enlivant. We are currently looking for another facility to move our Grandmother to and hope to accomplish this ASAP. However I feel that some sort of inspection from the State of Texas needs to be conducted to ensure the rest of the residents that have no voice and are powerless to change their situation get the help they deserve and are paying for be provided.