
Brookdale Lake Highlands
Offers Assisted Living and Memory Care
Reviews of Brookdale Lake Highlands
Assisted Living Reviews for Brookdale Lake Highlands
January 23, 2021
I visited this facility
December 06, 2018
I am a friend or relative of a current/past resident
Provider Response
Thank you for your feedback. We are committed to providing the highest-quality service and care for each resident and would truly like an opportunity to discuss this with you personally. We hope you will call us.
November 21, 2018
I am a friend or relative of a current/past resident
Provider Response
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
January 03, 2018
I am a friend or relative of a current/past resident
January 03, 2017
I am a friend or relative of a current/past resident
January 01, 2017
I visited this facility
October 28, 2015
I visited this facility
August 31, 2015
I visited this facility
October 18, 2014
I visited this facility
October 24, 2013
I visited this facility
August 25, 2013
I visited this facility
Memory Care Reviews for Brookdale Lake Highlands
April 27, 2022
I visited this facility
August 08, 2021
I visited this facility
December 11, 2013
I visited this facility
Questions about Brookdale Lake Highlands
What ongoing training does the staff receive in dementia care?
Our team engages in monthly in-service training related to dementia programming, de-escalation and redirection techniques. Additionally, our regional dementia care specialists supports the staff training as needed for our current resident population.
Describe the overall population of assisted living residents at Brookdale Lake Highlands. What is their average age? What are their favorite things to do?
Our residents are engaged in the community. Many of them need care with ADL's, but are ambulatory or self propelled with assistive devices. Our residents enjoy playing games, engage in Veteran's group, or enjoy the beautiful courtyard.
What programs or activities does Brookdale Lake Highlands offer to enrich residents' well-being?
We are pet friendly and have many pets in the community including a parrot! The residents enjoy spending time in our courtyard or visiting with each other during a game of bingo or crafting. We have a book club and veterans group as well as an avid football following.
What places are near Brookdale Lake Highlands or within walking distance for assisted living residents to enjoy?
Nearby, residents can access shopping centers, grocery stores, fast food restaurants and dollar stores.
What transportation services does Brookdale Lake Highlands offer to assisted living residents?
We offer supportive services with medication administration, support with activities of daily living such as showering, dressing and bathroom assistance. We also offer transportation to medical appointments.
What makes the chef or dining program at Brookdale Lake Highlands exceptional? What kind of menu can assisted living residents expect?
Our dining services manager has a passion for serving and takes pride in every meal. Our residents have said that our dining room experience is pleasant, with spacious seating and delicious meals. Our residents have the opportunity to enter menu requests that we honor within 10 days.
What safety features or security measures does Brookdale Lake Highlands offer to assisted living residents?
Our exterior doors are secure with delayed egress and secure after hours (with a doorbell for entry after hours).
How does Brookdale Lake Highlands keep residents' families informed about their loved ones?
Our executive director communicates updates via email, phone and text to our family members. Families can also follow us on social media to see pictures posted daily.
What is the care staff-to-resident ratio at Brookdale Lake Highlands during daytime and nighttime hours?
Our care to resident ratio depends on our resident care needs. At Brookdale, we staff according to acuity, not residents. If our residents need more time for care, we add staffing hours to meet the needs of the resident population. We meet and most often exceed the state minimum requirements for staffing.
If Brookdale Lake Highlands accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We accept pets. Many of our residents have pets that live with them in their apartment.
What ongoing senior care training does the staff receive?
Our team engages in monthly in-service training based on the state requirements and unique needs of our current resident population.
How many staffers are on duty in the daytime and overnight?
Our staffing is calculated based on the care needs of our current resident population. We meet and often exceed the state minimum requirements by supplementing staff hour based on the current resident needs.
What safety features or security measures does Brookdale Lake Highlands provide to protect residents who wander?
We offer an attached memory care unit within our community. In the assisted living, we have secured doors with doorbell for after hours entry.
What programs or activities does Brookdale Lake Highlands offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our memory care offers the Brookdale Daily Path: a program that supports the dementia residents with a structured daily routine that provides stimulation for every stage of the disease and supports autonomy and active engagement. Our residents enjoy crafts, games, cooking and an array of other engaging programs throughout the day.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our memory care nurse completes an assessment every 6 months or upon change in condition to ensure our residents have the care and support needed as they progress in dementia. We also gain support from our district clinical nurses and our dementia care specialist.
What techniques does Brookdale Lake Highlands use to support memory care residents during mealtimes?
We provide management in the dining room at all meal times. Our associates are instructed in safety practices for dementia care meal times. Additionally, our dining team customizes each residents food consistency based on the physician's orders.
How does Brookdale Lake Highlands keep residents' families informed about their loved ones' health?
Our executive director communicates through email, text and phone calls to our families. Our care team also communicates through phone calls as needed. Our families can also follow us on social media to see pictures of residents and activities happening at the community.
Describe the neighborhood around Brookdale Lake Highlands. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Our community is located in the Lake Highlands neighborhood and subdivision. We are centrally located and close to major freeway access, yet out of the main congestion of the interstate.
Is Brookdale Lake Highlands affiliated with a hospital if more care is needed?
Brookdale is not affiliated with a specific hospital; however, our location is close to several major hospitals and medical offices.
Services and Amenities of Brookdale Lake Highlands
Room and housing options
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
- Housing Extra: "Open" Suite (Bedroom And Sitting Area Separated By A Wall, Plus Small Kitchenette)
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Dementia Friendly Menus With Selections That Are Easy To Manage And Familiar With Dishes That Promote Balanced Nutrition And Well Being; Registered Dietitian
Features
- Beauty Barber Shop
- Resident Transportation
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guests At Mealtime
Languages
- English
General
- Respite Care
- Minimum Age: 65
- Pets: Yes
Licenses
- State Licenses: 000371
About Brookdale Lake Highlands
Brookdale Lake Highlands is a senior housing facility that offers a home-like setting with cheerful smiles from its professional staff. The staff respects the residents' independence while offering assistance when needed. The peaceful setting, restaurant-style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Special events, activities, clubs, and ongoing cultural enrichment programs offer unlimited opportunities for residents to get to know each other and the staff. Potential residents should call today for an appointment for a tour because Brookdale Lake Highlands delights in showing off its home.
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