Arbor Terrace of Knoxville

Offers Assisted Living and Memory Care

16 Reviews

2014

9051 Cross Park Drive

Knoxville

37923

Arbor Terrace of Knoxville

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4.5 16

Wally 2021-06-20 We toured Arbor Terrace of Knoxville, and we loved it. It just has too many floors and was too large. It was fantastic, but she would have to go through an elevator. I just did not like that. The staff was wonderful. Food was included in their package. I visited this facility

5 4 1

allibirchfiel 2018-10-24 Where to begin. Mom was living independently in South Carolina when she sustained a fall requiring hospitalizations, surgery, and rehab. After visiting several facilities I decided on Arbor Terrace. The grounds were well kept, staff was polite, and the residents appeared well taken care of. She has a wonderful one bedroom apartment overlooking the garden. Her cat is very entertained by all the birds that come to her feeder. Mom is so happy where she is at. She calls it home, even though in the beginning she never thought she would. She looks forward to bingo and goes to exercise class every morning. She has taken trips to the art museum, Steinmart, and even a boat ride. I usually eat dinner with her 1 or 2 nights a week and the food is quite good. I find great comfort knowing that she is so well cared for and most of all, happy. Words cannot express how much i love the facility and all the staff. I am a friend or relative of a current/past resident

5 5 1

pstop 2017-05-15 Arbor Terrace is an awesome facility. The staff is very caring and compassionate. They make preserving the dignity of their memory care patients a priority. I feel lucky to have my mother at Arbor Terrace, I am a friend or relative of a current/past resident

5 5 1

MCourt0505 2017-01-26 I cannot express how truly grateful I amazing for each and every one of the staff members at A.T. ....each time i visit my grandmother, she ALWAYS says "This is a GRRRRREAT PLACE!" and nothing could make me happier. Every is so caring and attentive. And I thank God she's I'm a beautiful place where we know she's safe, receiving the BEST care, and most of all--she's happy. You all are AMAZING. can't thank you enough. I am a friend or relative of a current/past resident

5 5 1

Joyce119326450 2016-02-09 My father is at Arbor Terrace. He is close to my sister. This place is lovely. I would highly recommend it. They have activities, and there is very little turnover in the staff. They know my father. He feels very much loved by them. I am a friend or relative of a resident

5 5 1

SnanC 2015-08-23 My best friend has been at Arbor Terrace for 1year. The first several months were OK but her satisfaction has been declining rapidly. She is very mentally alert but her body is failing. Some staff members are great but the majority are there to collect a paycheck. Meals are so-so and special requests are ignored or staff doesn't pay attention. When ice is requested in her room, they actually "Charge" her. I can't believe it! They have not been very accommodating. For a resident who doesn't have all their mental faculties it would be OK. Currently, I'm looking for another Assisted Living Facility so my friend can live her final years in happiness! I am a friend or relative of resident

5 1 1

Khaug 2015-05-12 I like the quality of care that they give my friend and the enthusiasm of the staff. They seem to be very caring. They are all full time with benefits, so they care about their job, and many of them have been there for years. They have a memory care unit, but in the regular units, they have one very small room, which would be only good for temporary. Then they have a very large studio that has a little kitchenette, a nice big bathroom, and a nice big room, and they have a smaller two-room suite where one room is a bedroom and one room is a small living room. Most of them have a decent view. They have activities everyday like trips two or three times a day to different places in town either for lunch or to a play, and trips to grocery stores and Wal-Mart. They have music every day, exercise classes, game nights, and birthday parties with ice cream. One of the reasons why we chose Arbor Terrace of Knoxville was because they had a very nice garden. I am a friend or relative of a resident

5 5 1

Jack36 2015-01-26 I looked at Arbor Terrace. My wife would have been on the Alzheimer's unit on the third floor and would go up and down with an elevator, and I didn't like that. The dining room looked fine. I just walked through the building, but it looks good from the street. It's in an area where that the streets flood occasionally. The staff that assisted me were very nice and very accommodating. I visited this facility

5 3 1

Eleanor9 2015-01-17 Arbor Terrace of Knoxville was a beautiful place, I liked the location, and they seemed clean and nice, but it just didn't quite fit our needs as far as the size of the room. They were fine, but they weren't big enough for our king-sized bed, and that was what I wanted. The bigger ones were not available during my visit. I visited this facility

5 4 1

Jack1026 2013-09-17 The Arbor Terrace is a very nice place. The staff working there is fine. The only problem I have with them is the location. When it rains in this area, it floods out in the street and the police would block that street. They don't want you driving there. I think it is dangerous if there's bad weather, especially when you couldn't even drive out there. Another issue is that it has three floors and their Alzheimer's patients are on the third floor. My wife has trouble walking even before her Alzheimer's set in, so this set-up would be a problem. I visited this facility

5 5 1

Karen64320650 2013-07-29 My mother didn't think she will like it at Arbor Terrace and she agreed to go for one week and she's been there two weeks now and she said she can't live without it. Arbor Terrace is wonderful. I like to move there myself. It is like a cruise ship that never leaves the shore. It has lots of activities, things to do, things to keep their brains stimulated. Her room is fully furnished and beautiful. The shower is just one-inch step in and they clean it once a week. They do her laundry and empty her trash daily. The staff comes in and care for her. They have a necklace pendant around her to know where she is at all time and what's she's doing. Everybody is very friendly. We spent as much as time there with her because we love it so much. The food is delicious. They reflect the fanciest hotel you've ever seen. I am a friend or relative of a resident

5 5 1

acourt313 2013-07-14 My parents are both in their early 90's and have been residents of the Arbor Terrace assisted living for 6-9 months. We looked at several facilities in the area and found this to be the best fit for location, level of care, and dedication of staff. It is very much a family atmosphere. Each resident is thoroughly evaluated up front and the level of care is established. My Dad requires the highest level of assistance and he gets very good care from a staff of very caring individuals. They challenge him daily to do the most that he can. My Mom needs minimal care, mainly medication administration. There are many, many activities offered daily to keep this group of residents sharp, both physically and mentally. Family members are encouraged to visit and participate as much as possible. Any changes in health conditions are reported to us immediately. It's also comforting to know that the Memory unit is available on the third floor should the need arise. This is a secure unit but staffed by many of the same familiar faces. The food is nutritious and well prepared. I believe the cost is comparable to others in the area and much less than 24 hour home care. We have been very pleased thus far for selecting Arbor Terrace. I am a friend or relative of resident

5 5 1

Richard Knoxville 2013-07-12 We recently moved my mother to Arbor Terrace in order to be close to my wife and I, as well as her grandchildren. The staff has impressed us with their knowledge, attention to detail and their organized approach. The care plan for my mother is well laid out and was communicated in a way that is easy to understand. The facility is somewhere you would be proud for your loved one to live.It is very inviting. The outdoor garden space adds to the home like atmosphere. I am a friend or relative of resident

5 5 1

Steven1 2012-10-05 My grandmother has been living in Arbor Terrace for the past two years, and my family and I have been very pleased with the level of care that she has received. The staff at Arbor Terrace have made every effort to allow her to live as independently as possible, and even with her failing memory, they have been sure to give her opportunities to socialize with other residents. She is still in good health, and I largely credit the care she has received for that. The facility is clean and the apartments do not seem like a hospital facility. The level of communication between staff members and our family has been appropriate, and the staff puts on several outreach events every year (such as Thanksgiving dinner) that allows our family to spend time with my grandmother. Though it is by no means the least expensive assisted living center in Knoxville, I think that it is an excellent value, and I would highly recommend it for other families that are considering where to place their loved one. I am a friend or relative of a resident

5 5 1

Judith1972 2011-10-13 When my grandmother was diagnosed with Alzheimer's in early 2010, she moved in with my mother. Unfortunately, she declined rapidly. Soon, the burden of bathing her, feeding her and taking care of her was too much. We found Arbor Terrace at the recommendation of one of her doctors. Although this home offers assisted living services, they also specialize in helping patients with memory issues. She entered the home in late 2010. Since that time, we have become quite close to some of the staff members. They take excellent care of my grandmother. I feel comfortable knowing she is there. We visit with her at least once a week. The rooms are nice, and she shares a room with another woman. The food is actually really great, and my grandmother still gets to garden from time to time. I would recommend this nursing home. I can't speak for the assisted living part of the facility, but they take excellent care of the patients with degenerative memory issues. I am a friend or relative of a resident

5 5 1

Lee 2021-03-06 I chose Arbor Terrace of Knoxville for my husband because they have over eighty years of combined staff experience. That tells me that it's a very nice place. I had several recommendations from my friends who had people there, and the staff is very, very good. He hasn't been there that long, but I can tell that they're very caring. They call me every day to let me know how things are going. I just had a good feeling when I walked into the facility, and my pastor actually said that he has been to many nursing homes and assisted living facilities, and when he walked in there, he felt warm. I did a drive-by before I went in, and the facility looked very well kept, too. I am a friend or relative of a current/past resident

5 5 1

9051 Cross Park Drive, Knoxville, TN 37923

Call (800) 385-2527

2014

Arbor Terrace of Knoxville (800) 385-2527

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Reviews of Arbor Terrace of Knoxville

16 Reviews Write a review

Food

(1 Review)

Staff

(3 Reviews)

Facility

(3 Reviews)

Activities

(1 Review)

Value

(2 Reviews)

Assisted Living Reviews for Arbor Terrace of Knoxville

June 20, 2021

By Wally

I visited this facility

We toured Arbor Terrace of Knoxville, and we loved it. It just has too many floors and was too large. It was fantastic, but she would have to go through an elevator. I just did not like that. The staff was wonderful. Food was included in their package.

Provider Response

Hello Wally, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2018

By allibirchfiel

I am a friend or relative of a current/past resident

Where to begin. Mom was living independently in South Carolina when she sustained a fall requiring hospitalizations, surgery, and rehab. After visiting several facilities I decided on Arbor Terrace. The grounds were well kept, staff was polite, and the residents appeared well taken care of. She has a wonderful one bedroom apartment overlooking the garden. Her cat is very entertained by all the birds that come to her feeder. Mom is so happy where she is at. She calls it home, even though in the beginning she never thought she would. She looks forward to bingo and goes to exercise class every morning. She has taken trips to the art museum, Steinmart, and even a boat ride. I usually eat dinner with her 1 or 2 nights a week and the food is quite good. I find great comfort knowing that she is so well cared for and most of all, happy. Words cannot express how much i love the facility and all the staff.

May 15, 2017

By pstop

I am a friend or relative of a current/past resident

Arbor Terrace is an awesome facility. The staff is very caring and compassionate. They make preserving the dignity of their memory care patients a priority. I feel lucky to have my mother at Arbor Terrace,

Provider Response

Thank you for your kind words. We are honored to care for your mother at Arbor Terrace. We are always looking for ways to improve, so if there is anything we do in the future, please let us know. Tami Cumings, Senior Vice President of Sales

January 26, 2017

By MCourt0505

I am a friend or relative of a current/past resident

I cannot express how truly grateful I amazing for each and every one of the staff members at A.T. ....each time i visit my grandmother, she ALWAYS says "This is a GRRRRREAT PLACE!" and nothing could make me happier. Every is so caring and attentive. And I thank God she's I'm a beautiful place where we know she's safe, receiving the BEST care, and most of all--she's happy. You all are AMAZING. can't thank you enough.

February 09, 2016

By Joyce119326450

I am a friend or relative of a resident

My father is at Arbor Terrace. He is close to my sister. This place is lovely. I would highly recommend it. They have activities, and there is very little turnover in the staff. They know my father. He feels very much loved by them.

August 23, 2015

By SnanC

I am a friend or relative of resident

My best friend has been at Arbor Terrace for 1year. The first several months were OK but her satisfaction has been declining rapidly. She is very mentally alert but her body is failing. Some staff members are great but the majority are there to collect a paycheck. Meals are so-so and special requests are ignored or staff doesn't pay attention. When ice is requested in her room, they actually "Charge" her. I can't believe it! They have not been very accommodating. For a resident who doesn't have all their mental faculties it would be OK. Currently, I'm looking for another Assisted Living Facility so my friend can live her final years in happiness!

May 12, 2015

By Khaug

I am a friend or relative of a resident

I like the quality of care that they give my friend and the enthusiasm of the staff. They seem to be very caring. They are all full time with benefits, so they care about their job, and many of them have been there for years. They have a memory care unit, but in the regular units, they have one very small room, which would be only good for temporary. Then they have a very large studio that has a little kitchenette, a nice big bathroom, and a nice big room, and they have a smaller two-room suite where one room is a bedroom and one room is a small living room. Most of them have a decent view. They have activities everyday like trips two or three times a day to different places in town either for lunch or to a play, and trips to grocery stores and Wal-Mart. They have music every day, exercise classes, game nights, and birthday parties with ice cream. One of the reasons why we chose Arbor Terrace of Knoxville was because they had a very nice garden.

January 26, 2015

By Jack36

I visited this facility

I looked at Arbor Terrace. My wife would have been on the Alzheimer's unit on the third floor and would go up and down with an elevator, and I didn't like that. The dining room looked fine. I just walked through the building, but it looks good from the street. It's in an area where that the streets flood occasionally. The staff that assisted me were very nice and very accommodating.

January 17, 2015

By Eleanor9

I visited this facility

Arbor Terrace of Knoxville was a beautiful place, I liked the location, and they seemed clean and nice, but it just didn't quite fit our needs as far as the size of the room. They were fine, but they weren't big enough for our king-sized bed, and that was what I wanted. The bigger ones were not available during my visit.

September 17, 2013

By Jack1026

I visited this facility

The Arbor Terrace is a very nice place. The staff working there is fine. The only problem I have with them is the location. When it rains in this area, it floods out in the street and the police would block that street. They don't want you driving there. I think it is dangerous if there's bad weather, especially when you couldn't even drive out there. Another issue is that it has three floors and their Alzheimer's patients are on the third floor. My wife has trouble walking even before her Alzheimer's set in, so this set-up would be a problem.

July 29, 2013

By Karen64320650

I am a friend or relative of a resident

My mother didn't think she will like it at Arbor Terrace and she agreed to go for one week and she's been there two weeks now and she said she can't live without it. Arbor Terrace is wonderful. I like to move there myself. It is like a cruise ship that never leaves the shore. It has lots of activities, things to do, things to keep their brains stimulated. Her room is fully furnished and beautiful. The shower is just one-inch step in and they clean it once a week. They do her laundry and empty her trash daily. The staff comes in and care for her. They have a necklace pendant around her to know where she is at all time and what's she's doing. Everybody is very friendly. We spent as much as time there with her because we love it so much. The food is delicious. They reflect the fanciest hotel you've ever seen.

July 14, 2013

By acourt313

I am a friend or relative of resident

My parents are both in their early 90's and have been residents of the Arbor Terrace assisted living for 6-9 months. We looked at several facilities in the area and found this to be the best fit for location, level of care, and dedication of staff. It is very much a family atmosphere. Each resident is thoroughly evaluated up front and the level of care is established. My Dad requires the highest level of assistance and he gets very good care from a staff of very caring individuals. They challenge him daily to do the most that he can. My Mom needs minimal care, mainly medication administration. There are many, many activities offered daily to keep this group of residents sharp, both physically and mentally. Family members are encouraged to visit and participate as much as possible. Any changes in health conditions are reported to us immediately. It's also comforting to know that the Memory unit is available on the third floor should the need arise. This is a secure unit but staffed by many of the same familiar faces. The food is nutritious and well prepared. I believe the cost is comparable to others in the area and much less than 24 hour home care. We have been very pleased thus far for selecting Arbor Terrace.

July 12, 2013

By Richard Knoxville

I am a friend or relative of resident

We recently moved my mother to Arbor Terrace in order to be close to my wife and I, as well as her grandchildren. The staff has impressed us with their knowledge, attention to detail and their organized approach. The care plan for my mother is well laid out and was communicated in a way that is easy to understand. The facility is somewhere you would be proud for your loved one to live.It is very inviting. The outdoor garden space adds to the home like atmosphere.

October 05, 2012

By Steven1

I am a friend or relative of a resident

My grandmother has been living in Arbor Terrace for the past two years, and my family and I have been very pleased with the level of care that she has received. The staff at Arbor Terrace have made every effort to allow her to live as independently as possible, and even with her failing memory, they have been sure to give her opportunities to socialize with other residents. She is still in good health, and I largely credit the care she has received for that. The facility is clean and the apartments do not seem like a hospital facility. The level of communication between staff members and our family has been appropriate, and the staff puts on several outreach events every year (such as Thanksgiving dinner) that allows our family to spend time with my grandmother. Though it is by no means the least expensive assisted living center in Knoxville, I think that it is an excellent value, and I would highly recommend it for other families that are considering where to place their loved one.

October 13, 2011

By Judith1972

I am a friend or relative of a resident

When my grandmother was diagnosed with Alzheimer's in early 2010, she moved in with my mother. Unfortunately, she declined rapidly. Soon, the burden of bathing her, feeding her and taking care of her was too much. We found Arbor Terrace at the recommendation of one of her doctors. Although this home offers assisted living services, they also specialize in helping patients with memory issues. She entered the home in late 2010. Since that time, we have become quite close to some of the staff members. They take excellent care of my grandmother. I feel comfortable knowing she is there. We visit with her at least once a week. The rooms are nice, and she shares a room with another woman. The food is actually really great, and my grandmother still gets to garden from time to time. I would recommend this nursing home. I can't speak for the assisted living part of the facility, but they take excellent care of the patients with degenerative memory issues.

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Memory Care Reviews for Arbor Terrace of Knoxville

March 06, 2021

By Lee

I am a friend or relative of a current/past resident

I chose Arbor Terrace of Knoxville for my husband because they have over eighty years of combined staff experience. That tells me that it's a very nice place. I had several recommendations from my friends who had people there, and the staff is very, very good. He hasn't been there that long, but I can tell that they're very caring. They call me every day to let me know how things are going. I just had a good feeling when I walked into the facility, and my pastor actually said that he has been to many nursing homes and assisted living facilities, and when he walked in there, he felt warm. I did a drive-by before I went in, and the facility looked very well kept, too.

Provider Response

Hi Lee, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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Photos of Arbor Terrace of Knoxville

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Services and Amenities of Arbor Terrace of Knoxville

Room and housing options

Companion Suites: No
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
General Store
Tv Room
Garden And Patio
Features Extra: Library

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Wifi
Technology Extra: Emergency Call System

Health services

Nurse On Staff: Yes

Activities

Music
Games
Stories
Lectures Discussions
Wii Sports
Fitness Room
Gardening
Cooking
Arts And Crafts
Activities Extra: Computer Class

Financial guidance

Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime

Languages

English

General

Resident Capacity: 99
Pets: Small Pets Allowed

Range of services

Occupational Therapy

Licenses

State Licenses: 00000018

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About Arbor Terrace of Knoxville

There are times you feel like curling up in your favorite chair and paging through a good book or visiting with neighbors. There are times when you feel like swapping fishing stories, or shuffling cards for a game of bridge. This is the lifestyle at Arbor Terrace: Rich with comforts in the finest Southern tradition, yet down-home and easy-going.

From the dining to the activities to the spirit of hometown service, Arbor Terrace is designed for the best in living. In fact, "Assisted Living" is too limited a term for what Arbor Terrace is all about. It goes beyond a menu of capabilities: it is our whole community's philosophy, for neighbors and staff alike. Newcomers join a family that helps one another in every possible way.

At Arbor Terrace, we believe in embracing life in every way. Our activities, from entertainment to wellness programs, are specifically designed for active senior minds, bodies and spirits. You go at your own pace, doing as much or as little as you wish or are able, with well-trained staff ready to assist.

What Makes Us Special

Our community is located in the West Knoxville area, which boasts of wonderful dining options, shopping and many active churches within a one to two mile radius. Our residents' lives are enhanced through an engagement program that is tailored to their individual needs provided by experienced, long term staff whose continuity is surpassed by no other community in the area.

Arbor Terrace of Knoxville

Reviews of Arbor Terrace of Knoxville

Assisted Living Reviews for Arbor Terrace of Knoxville

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Memory Care Reviews for Arbor Terrace of Knoxville

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Services and Amenities of Arbor Terrace of Knoxville

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Financial guidance

Guest services

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General

Range of services

Licenses

About Arbor Terrace of Knoxville

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