Twin Lakes Rehabilitation and Healthcare Center

I found Twin Lakes Rehabilitation and Healthcare Center for my friend because they had opening. We were having trouble finding any place that had an opening. My friend also was Covid positive and so they were one of the only places that take Covid positive people at that time. He is in there for rehab but he's also under skilled nursing because he's Covid positive. I think it's been almost 2 weeks now. His nurse seems to be really nice and he seems to be okay there. He has complained about the food not being very good, but that's what he does whenever he goes some place different. It's also near the Westmoreland mall.

This place is the worst! Nurses don't care, "food" is inedible! I spent, or did, time here after a major surgery. Developed blood clots and lucky for me I insisted on going to the ER. The "doctor " should be used for malpractice since he ignored my condition! Very bad place. The only good thing was the PT, OT people. Don't go here unless you are ready to give up and die!!!

My mother has stayed there twice after hip surgery and after knee surgery. After a hip replacement now my wife is there and the people are friendly and very helpful and the Rehab Services are excellent. If I needed to rehab I would go there

rooms are small and cluttered staff avoids eye contact at all times most residents sleep or watch TV it was winter so no outside activities, the only amenity was tv for every bed

Nurses/aides do not know how to care for pulmonary and PEG fed patient. Husband was left laying flat on his back & developed pneumonia within a week, had to go to an ICU at local hospital for 2 weeks. Second time there was taken by ambulance to ER at local hospital after only 36 hours & had bad UTI with beginning of sepsis. Would not use this place if there are other options.

I was in this facility. It was advertized as being able to take care of wounds using a wound vac. The staff had no idea of what they were doing. I looked up the proper procedure for applying the bandage on YouTube and it only made matters worse. At that point it was decided that the pump wasn't nessesarry. My feet began to swell and my breathing got bad.I have a history of congestive heart failure. I knew what was wrong,and explained it to everybody,that would listen. I told them that I took 70mg of lasics twice a day. They give me 5mg twice a WEEK. First I was diagnosed with pnumonia, then they said my right lung was collapsing. I got so sick I demanded to be taken to a hospital. Opon arrival at the hospital I was placed in ICU for 2 weeks. A Dr. In ICU made the statement that I would have been dead after a couple more days of the care I was receiving. This place is just a place to lay and wait to die. Oh and by the way the food really sucked big time!

Thr facility looks beautiful and clean. It has been updated and has a new administrator. Staff is friendly and residents look nice.

If you have ANY other options, DO NOT put a loved one in this facility. My poor Father in Law is unable to care for himself, and apparently nobody in this facility has the time or cares to care for him either. The rooms are filthy, with syringes under the chair (for at least 6 days), I have only ever had one nurse talk to us or answer any questions about his progress. Most of the times, when visiting, the nurses are circled together talking amongst themselves. I have only seen aides doing any kind of care. It is a dark, stinky, gloomy facility, not conducive to healing or making any progress. I, unfortunately, believe my father in law will be left to die in this facility as they are NOT providing any kind of care that would make me believe that he will get any better, in fact, he has declined rapidly since arriving in the place. I would give this facility 0 stars if I could.