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Sunrise of Exton

Offers Assisted Living and Memory Care

15 Reviews
200 Sunrise Boulevard, Exton, PA 19341
Call (800) 385-2527
Sunrise of Exton (800) 385-2527
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Reviews of Sunrise of Exton

15 Reviews Write a review
Food
(1 Review)
Staff
(3 Reviews)
Facility
(3 Reviews)
Activities
(1 Review)
Value
(1 Review)

Assisted Living Reviews for Sunrise of Exton

August 11, 2019

By Reviewer080819

I am a friend or relative of a current/past resident

My husband stayed at Sunrise of Exton. It was very beautiful, like a five-star hotel, but I wasn't happy with them neglecting him. When he came home, he had four pairs of underwear on, he hadn't had a shower, and his washcloth was dry. Everything's beautiful, but the care was flawed. They didn't spend enough time with him because he was not in a wheelchair, nor he didn't use a walker. He could walk on his own and because he was more able to do that, they didn't pay a lot of attention to him. They paid more attention to the people in wheelchairs and walkers. I wouldn't recommend that place to anybody. They didn't do a lot with him. He was always in his room laying down in his bed, and he was alone a lot. They're too expensive for what you get.
Provider Response
Thank you for sharing and sorry to hear that you did not have a positive experience. We care deeply about the comfort, safety, and well-being of all our residents. We would like to learn more about your experiences and hear any additional recommendations you and your family might have. Please do consider contacting us so that we can learn more. –The Sunrise Team

December 19, 2018

By HL

I visited this facility

Sunrise of Exton was very nice, very ligh,t and bright and airy. The staff was very friendly. They had a nice dining room, nice sitting areas, and places where the residents could play games and listen to music. We thought it was very charming. The rooms were studios and also a couple of different suites. There was music and entertainment. The facility layout was nice.

December 11, 2017

By angela2727

I am a friend or relative of a current/past resident

While no place is perfect, Sunrise comes close. Our family member was there for almost 4 years til she moved to skilled care last month. She is quite demanding & needed more care than assisted living provides, yet the Sunrise staff was very accommodating and patient with her. Nice environment, homey feel. No issues with pill delivery or room size, hers was quite a large shared room. Always activities going on, trips, etc. Price increases based on care level, of course. Overall, a nice place. Would recommend.

January 15, 2017

By Bluecar

I visited this facility

Sunrise of Exton was overpriced for what they provided, and it was more of an assisted living situation than independent living. I didn't interact with anyone other than the marketing people. The rooms were very small. They had a lot of activities.

October 29, 2016

By Bibg

I am a friend or relative of a current/past resident

Lack of communication with family members, frequent UTIs, lack of mealtime assistance, clients sometimes not gotten out of bed and fed breakfast until after 10, rude head nurse in wellness, expensive for size of room
Provider Response
We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team

September 13, 2016

By Jeanne808123

I visited this facility

Actually, prior to my husband and me going together at Sunrise of Exton, it was a 5. But after I took him there, and we met with the person who was in-charge of assigning the care levels, it went down to a 1. This was a new thing because he’s only 68 and used to having me take care of him, so it was an attitude addresser for him, plus the fact that I can’t care for him anymore. The woman that was in-charge of the personal care and nursing aspect had quite an attitude. He had verbalized that he would try to leave the facility, and she bluntly told him, “Sir, if you say you were leaving, then you would have to be in the locked unit.” And then, I was put aside by the marketing person who said, “You don’t want that. He is too high functioning to be in the Alzheimer’s or memory care unit.” That left a very bad taste in my mouth and my husband’s mouth, and we just totally shut down the negotiations at that point. It was the closest of all the facilities to my house, so that was a plus. I absolutely was very fond of the director of the facility and the marketing person, but, like I said, the person who was most of an obstacle was the nurse or the LPN who was in-charge of the personal care and nursing aspect and her attitude.
Provider Response
We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team

November 02, 2015

By da19426

I am a friend or relative of resident

My mother lived at the Sunrise of Exton facility from 06/13/2013 thru 10/25/2015. During the first year there everything was fine until the management change (executive director) in 07/2014. After the arrival of a new manager there things started to go down hill in terms of staffing problems and the general quality of meals. Our family tried to talk to them about our concerns but they where ignored. After our complaints the care for my mother dropped. For most of her time there she did not need that much but what care she needed was ignored by the care givers and there management. The only thing that seemed to changes was increasing the cost of my mothers care. Our family feels they are concerned more with making as much money as possible and the care is secondary. I would not recommend this company to anyone.

September 29, 2015

By Linda111912050

I am a friend or relative of a resident

My friend is currently living at Sunrise of Exton, and she is doing quite well. I think the young girls and the CNAs are very nice. I think she is receiving good care. The residents look very alive. You do not see many of them sitting around with their heads down. I have been there many times with her. The food was good, but I do not think they have a variety of meals as the other place I have been in. I think it is very secure, and it is very clean.

July 06, 2015

By Caring106410550

I visited this facility

Sunrise of Exton had a very good program. The problem was they don't have a nurse 24/7. My mother is 90 years old, and I didn't want her being sent to the hospital for no reason. She takes blood pressure medication, and I wanted somebody to be checking her blood pressure. The room was just fine, and they kept the people actively engaged. They had a central area where they watch over the residents. They were kind; it was just that they didn't have a 24/7 nurse.

March 23, 2015

By Caring103761250

I am a friend or relative of a resident

My son liked Sunrise, and they all seemed to want to get in there, but they don’t seem to follow through when you ask questions. He went to a meeting three weeks ago, and he was going to send out all of the minutes of the meeting. We would like to see her bathed more; they were bathing her twice a week, and she looks terrible. They put her in diapers, and she is supposed to be in some memory facility, and I don’t see anybody doing a whole lot. They’ve got a roommate in there that moans all night. We’ve been trying to get that taken care of. This is $6000 a month, and for this kind of money, I would like to see better care. She has been complaining that she is in pain, so they did a urinalysis. They called me at home at and said, "She has stomach pains. Can you bring her some pepto bismol?" I said "You’ve got to be kidding; you’re telling me you don’t have somebody there like a doctor?" She still has to make an appointment to see the doctor. But it’s a lovely place with a spiral staircase.
Provider Response

Thank you for your review. Please know that we take all concerns seriously and would like to learn more about your experience with us. Please email Information@SunriseSeniorLiving.com with further details. Thank you, Sunrise Team

December 30, 2014

By Caring103618350

I am a friend or relative of a resident

I was referred to by a professional to Sunrise of Exton. It was very nice. Everyone was friendly. The facility was clean. It just felt like home. The staff is very good and very caring for the resident. They go out of their way because it seems the care givers took pride in what they do. The rooms are very nice. I have tried eating there, and it is very good. My dad is doing OK. They have all different kinds of activities like arts and crafts, singing, games, rides, and shopping. It’s a smaller community and not as large a place as some of the others, but it met our needs. The surrounding is very nice. I would recommend this facility to others.

June 19, 2013

By Barbara34

I visited this facility

My mother has Alzheimer's and she is in Sunrise of Exton. I didn't know exactly when she was moving because my father was having surgery and was using a caregiver. They were the only ones who were able to actually tell me that they will hold a bed for her. I did check into other facilities. The place is kind of like a five-star hotel, it is beautiful, everybody is friendly, it's in a nice area, and I feel that she has done well there.

May 29, 2013

By Eric5

I visited this facility

Sunrise of Exton was great. The staff were very helpful. They have a lot of activities taking place. They even have a live band. I did not get the chance to sample the food, but they have plenty of food selections to choose from. Overall, the place was very nice.

July 29, 2011

By momshelper7

I am a friend or relative of a resident

I was initially very concerned in transitioning my mother from a nursing home to an assisted living place but she was getting better and didn't have to be in a nursing home anymore but not well enough to come home. I have been very pleased with Sunrise. It's very clean and the food is above average. Most importantly the care managers are great with my mother. She can be demanding. So if she's pleased with them they must be giving her a lot of attention. I would highly recommend.
See all Assisted Living reviews (14) See fewer reviews

Memory Care Reviews for Sunrise of Exton

June 24, 2019

By Sandra

I visited this facility

I was very impressed with Sunrise of Exton, but the price was a little bit outside of our budget. It was very clean, homey, and very welcoming. The gentleman that we spoke with was very forthcoming, very knowledgeable, took his time, walked us through everything, and answered all of our questions. The dining area looked clean and welcoming, but nobody was eating at that time. They had a library and an exercise area. I really liked it.

Questions about Sunrise of Exton

Describe the overall population of assisted living residents at Sunrise of Exton. What is their average age? What are their favorite things to do?

The overall, average age of our residents is 90. Our residents have a wide variety of activities and hobbies that they enjoy. Many enjoy bird-watching and bird-feeding, exercise and walking club, trivia, bingo, and live music performances.

What programs or activities does Sunrise of Exton offer to enrich residents' well-being?

Bingo, church services, trivia, afternoon socials, live music, arts and crafts, men's club, walking club. Exercise, movie night, lunch and dinner trips, movie theater.

What places are near Sunrise of Exton or within walking distance for assisted living residents to enjoy?

Target and nearby neighborhood.

What transportation services does Sunrise of Exton offer to assisted living residents?

We offer transportation for leisure activities on the activity calendar.

What makes the chef or dining program at Sunrise of Exton exceptional? What kind of menu can assisted living residents expect?

The menu rotates with featured items like crab cakes and fresh fruits and vegetables. We also have always available items. Meals are cooked fresh and made to order by Sunrise chefs.

What safety features or security measures does Sunrise of Exton offer to assisted living residents?

All of our main doors are locked and alarmed between 8PM and 8AM. The main entrance unlocks between 8AM and 8PM, but everybody leaving and coming must sign in and out at the concierge desk. The entire third floor, Reminiscence(memory-care), is secure and codes are required to come and go.

How does Sunrise of Exton keep residents' families informed about their loved ones?

Regular phone calls and face-to-face meetings with family members to ensure that their loved ones are well-looked after. Regular updates for wellness visits, vital sign checks, logging of medications, activity attendance, meals.

If Sunrise of Exton accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are pet friendly! They can reside indoors, and also go outdoors, either in the courtyard or along the walking trail.

How does Sunrise of Exton keep residents' families informed about their loved ones' health?

Regular phone calls and face-to-face meetings with family members to ensure that their loved ones are well-looked after. Regular updates for wellness visits, vital sign checks, logging of medications, activity attendance, meals.

Describe the neighborhood around Sunrise of Exton. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

The neighborhood around Sunrise of Exton is unique in that on one side, we have Target within walking distance, and you are a few minutes away from route 100, which has easy access to dining and shopping. On the other side, is a quiet, residential neighborhood.

Is Sunrise of Exton affiliated with a hospital if more care is needed?

No, but Chester County Hospital and Paoli Hospital are very nearby.

Photos of Sunrise of Exton

Services and Amenities of Sunrise of Exton

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Computer Room
  • Resident Transportation
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management
  • Nurse On Staff: 40 Hours/Week, On Call 24/7
  • Pharma

Guest services

  • Guests At Mealtime

Diet

  • Diabetic
  • Low Fat
  • Low Salt
  • Renal

Languages

  • English
  • Spanish

General

  • Resident Capacity: 105
  • Pets: All Pets

Training Areas

  • Memory Care Training

About Sunrise of Exton

Amidst the rolling hills of Chester County lies Sunrise of Exton. Residents and family members enjoy the convenience of the Exton Square Mall, Main Street at Exton and countless restaurants and local attractions. Safely nestled in a lovely community just off Route 100 and Sunrise Blvd., Sunrise is just across the street from Target and centrally located between Paoli, Brandywine and Chester County Hospitals.

A lovely walking path encircles the beautiful Victorian mansion, giving our residents a safe and peaceful environment for early evening strolls around the property. Our entire management team and staff welcome assisted living and memory impaired residents with open arms and hearts. At Sunrise of Exton our mission is to champion quality of life for all seniors.

Step into a Sunrise Assisted Living community and you can?t help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping. Look around and you?ll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.

What Makes Us Special

Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.

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Sunrise of Exton


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