
Reviews of Clarks Summit Senior Living
Assisted Living Reviews for Clarks Summit Senior Living
December 08, 2021
I visited this facility
September 26, 2021
I am a friend or relative of a current/past resident
July 15, 2021
I am a friend or relative of a current/past resident
October 31, 2017
I am a friend or relative of a current/past resident
Provider Response
At Clarks Summit, it is our goal to exceed expectations for all our residents and families. I am the Regional Director of Operations and was sorry to read this was not your more recent experience. Please contact me through the community to set up a time to discuss your concerns. I am confident we will open the communication needed to continue providing quality care as well as stay focused on consistent and ongoing improvement. Kind regards -- Wendy.
June 07, 2017
I am a friend or relative of a current/past resident
Provider Response
Thank you taking the time to write your review. At Clark Summit, it is our intent to exceed expectations for all our residents, families and guests and I am sorry that this was not your experience. I am the Executive Director and would like to meet with you along with my head of maintenance to make sure we take care of your mother-in-law's room to your satisfaction. We can also then spend some time to discuss your overall impressions of our community. Please stop by or give me a call -- my door is always open.
March 31, 2017
I visited this facility
February 23, 2017
I visited this facility
Provider Response
Thank you for coming back to visit us again and sharing your thoughts with us. I am the Regional Director of Operations and was sorry to read you did not have a wonderful experience when you toured our community this time. We do have numerous team members who have served our residents and families for many years and the entire team at Clark's Summit takes great pride in our beautiful facility and the care we provide to those residents on a daily basis. I would like to have a conversation with you to better understand your comments and concerns. Please contact me at 302-670-4034. Kind regards -- Wendy
February 01, 2017
I visited this facility
October 05, 2016
I visited this facility
December 16, 2015
I am a friend or relative of a resident
October 30, 2015
I visited this facility
October 27, 2015
I am a friend or relative of a resident
September 29, 2015
I visited this facility
August 21, 2015
I am a friend or relative of a resident
August 10, 2015
I visited this facility
September 29, 2014
I am a friend or relative of resident
September 16, 2014
I am a friend or relative of resident
Provider Response
Thank you taking the time to write a review about Clarks Summit Senior Living. I apologize for the experience you and your loved one had at our community. Clarks is 100% committed to providing the most value we can without compromising the care of our residents need and demand. We do have multiple care levels and residents with varying needs. If and when the time should come that a resident needs additional assistance, it is discussed with the resident, family and their healthcare providers. This is to protect the health and safety of the resident. This is their home, and we would never recommend additional assistance and or additional skilled services unless the resident’s safety and well-being was at risk. I would like to spend some time with you to address all of your concerns with the care and attention that they deserve.
Kolia Perez, Executive Director, Clarks Summit Senior Living
June 27, 2014
I visited this facility
May 10, 2014
I visited this facility
September 13, 2013
I visited this facility
May 19, 2013
I visited this facility
April 15, 2012
I am a friend or relative of resident
February 28, 2012
I am a friend or relative of resident
Provider Response
To Whom It May Concern:
I am truly sorry that you feel Clarks Summit Senior Living did not meet your expectations. We take great pride in the integrity with which we conduct our tours without promising more than we can deliver. Our residents and families widely concur our services, amenities and care levels meet and often exceed what they expect when residents are toured, eventually move in and take the necessary adjustment time to acclimate to such a vibrant and different setting than they most likely had been used to.
One has to believe that you cannot please all people all of the time when it comes to placing their loved ones in a new setting at an age when they have been used to perhaps living alone for some time or reached a level at which they could not and often even should not continue independent living. The cost of this setting regionally as well as nationally continues to rise due to the economy and certainly the higher level that a community sets their standard for care and services. We at Five Star Quality Care are committed to providing the most value we can without compromising the care our residents need and demand.
This is the heart and core of what a personal care home can offer. We believe that we are offering and deliver many exciting, stimulating and fun activities for our residents and even family members who are here on an almost daily basis to be with their loved ones. Bingo is a popular activity for many residents but not the only choice for all. We do offer a great variety of choices and we post a monthly calendar of events to all residents. Many staff wear many hats in this environment to help departments in need and the onus is on the resident to take part in these activities on a daily basis. As is often the case, our residents need much prompting to begin the process of integrating into our environment and that is our standard protocol as residents move in and begin to take part in the activities we offer. The mandate for all support staff is that for a period of one to three months, we remain vigilant and continue this prompting until we feel that the resident is acclimating well and has begun to adjust to an entirely new life experience.
It takes time and is different for each individual. We are there and will continue to be their as these needs change and we are committed to providing the finest that personal care homes can provide in all of Northeast Pennsylvania.
November 17, 2011
Other
Questions about Clarks Summit Senior Living
Describe the overall population of assisted living residents at Clarks Summit Senior Living. What is their average age? What are their favorite things to do?
The average age of our residents is 85. Residents enjoy doing a wide range of Life Styles 360 (LS 360) activities such as Tai Chi, Painting Class, Music therapy and many more.
What programs or activities does Clarks Summit Senior Living offer to enrich residents' well-being?
LS360 offers a wide range of social, Intellectual, spiritual, physical, & emotional.
What places are near Clarks Summit Senior Living or within walking distance for assisted living residents to enjoy?
Nearby places are churches, post office, banks, grocery stores, and shops.
What transportation services does Clarks Summit Senior Living offer to assisted living residents?
Complimentary transport to doctor appointments, independent shopping to malls, grocery stores, and church services.
What makes the chef or dining program at Clarks Summit Senior Living exceptional? What kind of menu can assisted living residents expect?
We provide restaurant-style dining menu with an always available menu for breakfast, lunch, and dinner.
What safety features or security measures does Clarks Summit Senior Living offer to assisted living residents?
Our community doors lock at 8 pm with door bell entry after hours.
How does Clarks Summit Senior Living keep residents' families informed about their loved ones?
Communication to families on their loved ones well being is important to us. We will communicate by email, phone or text which every the family prefers.
If Clarks Summit Senior Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet-friendly and have doggy poop bag stations on both ends of our property for easy access to clean up after your furry friends.
What ongoing senior care training does the staff receive?
Staff receives several trainings like CPR, fall prevention, dementia care, and sensitivity trainings.
What safety features or security measures does Clarks Summit Senior Living provide to protect residents who wander?
We have a wander guard system.
Costs for Clarks Summit Senior Living
Services and Amenities of Clarks Summit Senior Living
Costs
- Entry Fee
- Assisted Living Starting At: $3500/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Pool
- Features Extra: Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Internet Enabled Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Book Clubs
- Wii Sports
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
Guest services
- Guests At Mealtime
Diet
- Diabetic
- Low Fat
- Low Salt
- Renal
Languages
- English
- Italian
General
- Resident Capacity: 120
- Staff Patient Ratio: 6 To 1
- Respite Care
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- Licenses: PA
- State Licenses: 218870
About Clarks Summit Senior Living
Clarks Summit Senior Living offers compassionate senior care in Clarks Summit, PA. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Clarks Summit Senior Living shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Clarks Summit, PA.
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