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Rivermont at the Gardens Assisted Living and Memory Care

750 Canadian Trails Dr., Norman, OK 73072

(800) 558-0653

Verified Partner

4.18

(27 reviews)

Offers Assisted Living and Memory Care

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Reviews of Rivermont at the Gardens Assisted Living and Memory Care in Norman, Oklahoma

4.18

(27 reviews)

  • Facility

    4.8

  • Staff

    5.0

  • Food

    4.3

  • Activities

    5.0

  • Value

    4.5

Denene

5

April 15, 2024

I visited this facility

I toured Rivermont at the Gardens Assisted Living and Memory Care. It was clean. I walked in and there was no smell, and everything just looked clean. The place was very nice. I walked around and looked at everything. They're not in their room all day long, with nothing going on. There's activities and things for them to do. Walking around, it was a nice place. The staff is very knowledgeable. They showed me around and showed me every day what was going on and the activities they had going on, and just all the things going on in the rooms. Everything is nice and clean.

Provider Response

Thank you Denene for taking the time to leave us a review! We are glad that you had a good experience during your visit!

Reviewer RC#0703a

5

July 7, 2023

I visited this facility

Mom will be moving to Rivermont at the Gardens Assisted Living and Memory Care. We liked it because of its location and pricing. The person that toured us around was very kind and very knowledgeable. They offer all the amenities and facilities that mom would need. They have courtyards, a salon, an exercise room, and three meals a day.

Provider Response

Thank you for taking the time to leave us a review! We are happy to hear you have had a good experience with Rivermont. We are so excited to have your Mom with us!

Vicki

4

May 29, 2023

I visited this facility

The only thing we did not like about Rivermont at the Gardens Assisted Living and Memory Care is the fact that we have to take our own furniture there. We're only looking at respite care for a couple of months. So, it would be very difficult to take Mom's furniture for that timeframe. Everything else was great. The dining facilities, the rooms, the bathroom, all of that was nice. The room did not have a microwave or a refrigerator or a little kitchenette, so we would have to take something like that in there. I realize most of it is because they want their dining room used, but in case she wanted something light in the evening or something to drink, we would have to bring that into the room as well. If she was going to be there longer, I wouldn't have any problem with the furniture. The staff was very professional and very friendly. They answered all of my questions. They wanted to make sure that I understood all of their facilities, the care they offered, what amenities they offered, and the activities. They were very thorough. They said if I had any questions later on, give them a call. They were very, very nice. I have not tried the meals. However, they were eating meals there and the food looked really good. They were very nice portions and there's a wide variety. They did show me the menu, and they had different options. I didn't see any of the other residents having any issues with the food. They cover a magnitude of everything, from the activities that they provide to the residents and other therapy and stuff like that.

Provider Response

Thank you for your review Vicki! We are happy to have your Mom with us for a few months! Thank you for sharing your experience, we appreciate your feedback.

Monya

5

May 18, 2023

I visited this facility

Rivermont at the Gardens Assisted Living and Memory Care had a very old-word feeling and was very luxurious. They had beautiful grounds with beautiful flowers, it's a lovely area and nice courtyard spaces. All the rooms look out on an outdoor space. The dining area was beautiful and the meals seem to be the best of all the facilities that I've toured. The staff who gave the tour was very professional, very warm, and welcoming. I asked several detailed questions, which they were able to answer. They had transportation and activities, and it seemed to be a well-established facility where people tended to stay. The staff had a lot of years at the facility, which was the most impressive. So there's not a lot of turnover in their staff, which is a good sign.

Provider Response

Monya, thank you for taking the time to visit us at Rivermont! We are happy to hear you had a great experience. Thank you for your feedback. Come again soon!

Lea

5

January 4, 2023

I visited this facility

I toured Rivermont Assisted Living and Memory Care for my parents-in-law. It was a bright environment. The people seemed happy. The activity rooms and dining areas were clean and nice. The staff who assisted me with the tour was knowledgeable, caring, and cheerful. They had a nice enclosed courtyard.

Provider Response

Thank you for visiting us Lea! We are happy to hear you had a good experience. Thank you for your feedback.

Ben

4

June 24, 2021

I visited this facility

Rivermont Assisted Living and Memory Care was a very nice facility, just more expensive. The rooms were smaller, there was less storage capacity and less closet space. However, it was certainly a well-appointed facility, the dining area seemed large and well-appointed, and it had a nice-sized living room and other gathering spaces for the residents. They have a patio area with a fountain. In the main living area, there were some bookshelves with books on them that the residents were free to borrow. There was a beauty shop there where you get your haircut. They also had a kind of a trolley that had snacks and some beverages for residents between meals and a nice dining area. The staff that I encountered when I was there were very gracious and very helpful. One of the things they touted was that most of their staff had 10 years or more of experience within the facility so, it was a very low turnover. They were all very friendly. I saw several people who were having lunch, and they all seemed to be enjoying their meal. They were talkative and active. The staff was very supportive in assisting them.

Provider Response

Thank you for taking the time to visit us Ben! We are grateful for your feedback. Thank you!

Pamela

5

June 23, 2021

I visited this facility

When I went to Rivermont Assisted Living, they took my temperature, and someone was at the front desk. They were very nice. I was very impressed with them. There were a couple of residents out, and it was very clean, very tidy, and didn't smell or anything. The woman I spoke to was able to give me everything that I was looking for. The price was pretty high, but I was pretty impressed with everything. The small room was the only one that I got to see, and the only thing I didn't like was the fact that they did not provide a refrigerator, a microwave, or anything like that. The price was so high that you would expect those things to be included with the price. You have to bring everything with you. It was well kept, the grounds were kept up nicely, and there was no trash lying around. It was a beautiful facility.

Provider Response

Thank you for taking the time to visit us Pamela! We are grateful for your feedback.

delcorazon

5

November 13, 2019

I am a friend or relative of a current/past resident

Our 95 year old mother has lived here for 3 years. She and our family are very happy with Rivermont. The staff is terrific— patient, kind and caring. The facility is nice and clean. Communications are excellent.

Provider Response

Thank you, for this wonderful review! We are glad to hear that your mother is enjoying her new home. Thank you for the privilege to serve you and your family.

Steve

4

October 3, 2019

I visited this facility

Rivermont Assisted Living and Memory Care was really good, but it was a little pricey since it was at least a $1,000 more a month more than anyone else. The staff members are fine; however, I saw no activities. We primarily just saw the three levels of apartments that they have, but we didn't see any amenities. The dining area was clean and very pleasing to the eye.

Provider Response

Thank you, Steve, for your review. Looks like we missed the opportunity to show you first hand all of the various life enrichment activities that we have daily. We would love for you and your family to join us when you're available. Do you mind setting something up with Angie so you can experience this first hand? We hope to have the opportunity to serve you and your family.

Dean

4

June 26, 2019

I visited this facility

Rivermont Assisted Living and Memory Care was kind of sterile. It's nice, but it was more expensive than others and not as homey. The rooms were clean. It just seemed like a place that all they were interested in was bills.

Provider Response

Thank you, Dean, for this review.

LovedOne01

4

October 2, 2018

I am a friend or relative of a current/past resident

My parents are in Rivermont. It was a very nice facility to look at and pleasant to be inside. We liked the staff that we met, and we liked that it was a private corporation. The food was good, I liked that it was put on your plate, and brought to you rather than a cafeteria where you choose and tend to overdo easily. They had a haircut salon, a very nice and very attentive activities director who was very interested in the individual interest of the residents, and lots of activities.

Provider Response

Thank you very much for this great review! We’re glad to hear that your parents are enjoying the Rivermont community. We appreciate the opportunity to serve you and your family.

Gary

5

September 29, 2018

I visited this facility

Everything at Rivermont Retirement Community seemed perfect to me. The staff member who toured us around was very informative, friendly, and spent plenty of time with us. The rooms were extremely clean and spacious. They have a library and they have trips to casinos and shopping. The dining room is very nice, clean, and spacious.

Provider Response

Thank you Gary for your feedback and this great review! We're glad to hear that you enjoyed your tour and we hope to have the opportunity to serve you and your family at the Rivermont community.

NormanResident

4

November 13, 2017

I am a friend or relative of a current/past resident

Rivermont "The Gardens." I have a family member who has lived at Rivermont Gardens for over a year. The care my family member receives is very good. The staff is attentive and alert to my family member's needs. The Gardens is an assisted living facility that has a memory care unit. I am familiar with both the assisted living and memory care units. The flexibility of having both is a feature. The gardens is a very comfortable facility that works hard to make each resident feel at home. The chef is an excellent baker and the monthly friends and family dinners are very enjoyable special occasions designed to give family and friends a special reason to visit their resident. Visitors are welcome and appreciated. The facility and grounds are well cared for and provide a comfortable environment.

Provider Response

We love having your loved one with us. Thank you for taking the time to leave us a review! We appreciate your feedback.

ccso811

2

September 12, 2017

Other

First off my information only applies to management. The care givers are wonderful people and go above and beyond. Rivermont at the Trails is very expensive like most assisted living centers I assume. Understanding that a lot of people pay out of pocket you would think the company, Legend Senior Living, would have a process to allow several different accepted forms of payment. This is not so. You better have cash or printed checks. The owner refuses to allow ACH Checking Account withdrawal or credit card payments. I have attempted to contact the company comp troller to discuss the reasons but he will not return my calls. I was told by a worker, that didn't to reveal his name, the owner allegedly absolutely refuses to take credit card payments because he doesn't want to have to pay the fees. He sure doesn't mind taking my $4000 a month plus yearly increases. Seriously credit cards are a business standard today. A fact of life considered by 99% of businesses to be a cost of just doing business. Since insurance doesn't pay all of it comes out of pocket. If credit cards would be allowed with transaction cash back offers this would help me make the payments. Some months a credit card could be the difference between me making a payment and my grandmother being evicted. I normally don't air personal business but I can't get anyone to pay attention so maybe this form of media will get answers.

Provider Response

Thank you for your response. We apologize that you have not received a response regarding this issue. The company has been exploring options for ACH payments that secure the personal financial information of residents and family members. At this time, we are still researching systems that ensure this security to the level that our residents require. We encourage you to contact our Customer Link line at 877-877-3892 if you would like to share any concerns or have any questions.

Amy286456

5

May 8, 2017

I visited this facility

Rivermont is an excellent, very well-run, clean, and friendly-looking place. It doesn’t look institutional and doesn’t have any smell to it. It's well-lit and has a central dining area with service so the residents don't have to go up to a buffet line. I was very impressed with it. The staff is excellent and have gone above and beyond in trying to work with my parents to get them in there. It's the best I've seen.

Provider Response

Thank you for visiting us! We are grateful for your feedback, thank you for sharing. We are excited to have your parents with us!

Brian512524

5

February 10, 2017

I visited this facility

I thought Rivermont was very nice. It was clean and modern, and I think it would meet the needs of my wife?s uncle. The folks were really nice. They took time with me and even went out of their way to meet with me on a Sunday and showed me everything. If it was me, I liked it. They seemed to have a pretty good meal situation, and there was a small kitchen in the residence. They seemed to have plenty of activities. It definitely did meet all of his needs.

Provider Response

Thank you for taking the time to visit us! We are glad you had a good experience, thank you for sharing!

Floyd545047

4

December 8, 2016

I visited this facility

I was impressed with Rivermont Retirement Community. The staff was really nice and did all they could to make me feel at home. It's a good facility. The rooms looked fine, I have no complaints at all, and it seemed like the people there are enjoying it. The staff really cared for their people. They have transportation to doctors, so it was impressive.

Provider Response

Thank you for visiting us! We are grateful for your feedback.

Joe678271

5

November 1, 2016

I visited this facility

Rivermont Retirement Community was pretty good. The rooms are nice and furnished. It's pretty good quality, and the facility director was a nice lady. They had a library room. It's a nice place.

Provider Response

Thank you for visiting us! We are glad you had a good experience. Thank you for your feedback.

Donna044401

4

October 5, 2016

I visited this facility

Rivermont Retirement’s layout was OK. The staff seemed OK too, but the cleanliness of the place was not good. The odor was overpowering, when you started walking on the hallways, that’s when the odor -- the urine -- was very strong. I did look at the dining room, and it seems clean. The rooms were very small. I thought they were a little high for the price.

Provider Response

Thank you for visiting us! We are thankful for your feedback.

Cathy075343

5

August 24, 2016

I visited this facility

We really liked the independent living area at Rivermont at the Trails because of all the activities and the way the place was set up. I didn't like the assisted living area because it did not have the little kitchenettes in the rooms. One person showed us the independent living area, and another one showed us the assisted living area, and they were both wonderful. They spent considerable time with us and answered all our questions. We actually had one resident come up and give positive feedback on how good the food was.

Provider Response

Thank you for visiting us! We are glad you enjoyed your tour, thank you for your feedback.

BD731850

4

June 17, 2016

I visited this facility

We put my parents in a nice one-bedroom in Rivermont. Our experience has been very good and very positive. The staff is very accommodating and very good at coming and fixing things. The dining room, the common area and the gardens are lovely. However, I guess there is a bit of turnover in the kitchen, and they are getting a new chef. When they first moved in, the food was very good, and then they had a different chef, so it was not as good, but I guess it is getting better. My parents are having a ball finding something to do and enjoying themselves. There is a lot of variety of activities. It has the continuum of care on-site because at some point my dad is going to have to go assisted living, and it will be nice that my mom will be able to see him every day. It is working out. It has only been a month, and they are adjusting.

Provider Response

We love having your parents with us! Thank you for taking the time to leave us a review. We appreciate your feedback.

Relative9

5

January 24, 2016

I visited this facility

Rivermont was very open and I love it. It was very friendly and clean. It was really beautiful inside. That’s where I wanted for them to go.

Provider Response

Thank you for visiting us! We are grateful for your feedback.

Nicole76

1

January 15, 2016

I visited this facility

This facility is absolutely awful. They don't have any activities for the residents and all the residents have to do is sit in their room or sit in the big room and do nothing. The directors that you need to speak to are always on vacation or gone for two or three days. They raise the rent whenever they want. We finally moved my family member to arbor house and it was the best decision we ever made. Think twice where you put your loved ones.

Provider Response

Hi Nicole, your review is concerning as we do have multiple events scheduled every day. Would you mind calling us so we can get a better understanding of your concerns? Thank you and we look forward to hearing from you.

Caring4782

4

July 31, 2014

I visited this facility

I have heard a lot good references for Rivermont. Right now, they are going through a change of personnel. The staff they had was very good, so it would be hard to tell you how this new staff is going to be. Food is good. My husband's room is very nice, roomy, and clean. It has a separate bathroom, its own bathroom. They pick the room out just for that person when they come.

Provider Response

Thank you for writing us a review! We are honored to care for your husband. Thank you for your feedback on Rivermont.

Caring82903550

5

April 30, 2014

I visited this facility

We've been in Rivermont a couple of days. It has a long-time good reputation. I've lived here a long time so I know about it. It's always very clean and very well kept. My husband is in the memory care. It's a very nice-sized room. It's all new inside. They just redid the room before he moved in. It has everything. They have a lot of people and staff, and I know he's well taken care of.

Provider Response

We are grateful to have your husband with us! Thank you for sharing your personal experience with Rivermont.

jenxxx

2

November 16, 2012

I visited this facility

When looking for a place for my mom, we checked this place out. First off, was the smell when you walked into the building. There were people sitting around in wheelchairs with no activities going on which disturbed me but the lady giving me a tour said it was just a "down" time. Since it was just before lunch, I stayed and observed. There was two entrees to choose from but very few of the residents were even asked what they wanted. The full plates were set down in front of them with very little discussio, I thoughtthe place was very cold. I didn't get a good feeling that this was the place I wanted my mom.

Provider Response

Thank you for taking the time to leave us a review. We appreciate your feedback. Your review will be sent to management, if you have any further concerns please give us a call!

commercesd

3

January 5, 2012

I visited this facility

We checked out The Gardens at Rivermont in Norman, while visiting friends. Our uncle needs to move to a place where he can be cared for. He has early dementia -- and were were told that they could accommodate him here. Most of the residents looked like they could get around well, so our uncle would fit in here well. There are plenty of exercise and other physical activities offered. The services offered here seemed typical to what we have seen thus far. The needs of the residents were handled with consideration and care by the staff. The restaurant style dining looked appealing, as did the food. The outings schedule includes transportation to various recreational and social programs in the community and they also host a variety of events at the facility. All of the areas we saw were clean and tidy. The private living quarters were nice sized -- about the size of a hotel room, which is ample enough for our uncle. He prefers to be out and about socializing, so would only really use the room for sleeping and perhaps, reading. He can also read in the library, which stocks plenty of interesting reading material. All of the residents here appear to be ambulatory, so a fit and active senior would do well here.

Provider Response

Thank you for taking the time to tour The Gardens at Rivermont! We appreciate your feedback.

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Costs for Rivermont at the Gardens Assisted Living and Memory Care in Norman, Oklahoma

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,695

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$9,215

Starting Price

Services and Amenities of Rivermont at the Gardens Assisted Living and Memory Care in Norman, Oklahoma

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

General

  • Resident Capacity: 56
  • Respite Care
  • Pets Allowed: Small pets allowed

About Rivermont at the Gardens Assisted Living and Memory Care in Norman, Oklahoma

At Rivermont Assisted Living and Memory Care, you’ll find a vibrant atmosphere that values both community and individuality. Gathering areas are purposefully designed to make life more engaging, convenient and social, while a variety of residential floorplans offer comfortable, private retreats in which you can express your individual taste and lifestyle. Even the services we provide are personalized to your unique needs and wishes, and delivered discreetly so that lifestyle always remains at the heart of your experience.

Map of Rivermont at the Gardens Assisted Living and Memory Care

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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