Springfield Assisted Living

Carrie

My friend is at Springfield Assisted Living. I like the community. Everybody seems good and friendly. The aides are nice, friendly, and helpful. Most of them are willing to help their clients. They seem to work well with my friend. The food is okay. The maintenance is good. The facility seems nice and kept clean. Even though my friend doesn't participate, they do offer a lot of activities. They do bowling, softball, card games, bingo, and craft. They have movie nights. I expect a lot for its price, and I would say it's not well worth it at all.

James

Springfield Assisted Living was clean, the staff seemed to be caring, and they have individual rooms. The other thing that was nice about it was that it's a one-price-fits-all. They didn't have a lot of, "Oh, your care has gone up so your cost needs to double". It's assisted living and everyone puts on their best face. I believe, at the time of our visit, they had a COVID outbreak so I went back a second time and was able to talk to the staff. I never got to see how the kitchen worked though and I never got to see how people interacted because of the restrictions. They also deliver meals to everybody's room because of that. The grounds looked average but the overall facility was well laid out so that people couldn't get lost in it. It was kind of a circular type of arrangement. The rooms were very nice and they had little kitchenettes. I looked at a 1-bedroom where everything was nicely separated. The bathrooms were nice because they were non-slip and with adequate storage.

Sandy

We went to Springfield Assisted Living and I love the screened-in porch. The staff who toured us was very nice. I have friends that live there. They said they had activities. They had a microwave and a larger fridge. Each apartment had its own screened-in porch.

Provider Response

Diana

Springfield Assisted Living was OK. It was older, but they have a newer section. The rooms were adequate. The only thing I didn't like about it was there's a long walk for people from one section to the front and if you don't walk very well, it's a long walk, which might be hard on some people. Overall, it seemed like it was an OK place. The staff during the tour was nice and helpful. I asked questions about the menu and she gave me a little bit of information about some of the food choices. She told me there is a fee if you wanted to eat in your room, which I didn't like because I know they want people to get out and visit and be together. I'm surprised they charged a fee for you to eat in your room. It's $2 a meal to eat in your room. I honestly did not get to see any of the activities. I just stayed in the dining area. I visited the studio room and the one-bedroom. It seemed adequate for assisted living. There was enough closet space, they had a walk-in shower, and there was enough room. The staff was very nice and polite.

Lois

I have been very impressed with the staff at Springfield Assisted Living. They seem to be very caring and competent people. It's a clean and well-lit place. It's a very large facility, and it has different corridors. I'm certainly not familiar with the entire facility, but I have been able to get to the places that I need to go to. The dining room is kind of in the center of it all. It's easy to get to it for everyone. And most of the activities, in addition to eating, take place in the dining room because it's one large gathering center in the place. The facility because offers a variety of activities. The food is like the food in all of these places. Some things are very good and a lot of the things are just awful. They do make an effort to offer a variety of stuff in every meal. There's protein and vegetables, so you get to have a balanced diet. It's not you getting one thing and that's it. There are some choices. The value for the money is average. When we compare prices, this was not the least expensive place and it was certainly not the most expensive place. It's just sort of in the middle.

Marilyn

Springfield Assisted Living seemed like a very nice facility. My dad was totally against moving to Springfield because most of his kids live in Urbana and he wanted to stay in Urbana. The person during the tour was excellent, answered a lot of questions, and was very motivated. They didn't have any openings at the present time. They had a waiting list. The dining area was adequate. I looked at the menu, and it sounded good. She took us around and showed us a couple of the apartments, which were really nice sized. It was an older, smaller facility, so it felt more closed in and didn't have that nice airy feel.