Mercy West Park

Sharon

My mother's friend is at Aventura at West Park. I think it's a wonderful place. She is in the nursing home section with rehabilitation. I love it. She is very happy there. It's wide open, it's always clean, and the staff is wonderful. They're very, very pleasant. They always say hi and ask if we need anything, which is very nice. Years ago, you could tell when you were in a nursing home because of the smell, but you didn't notice that at Aventura at West Park. It's very clean and it's kept very nice. I like it. I go there about every couple of weeks or so, and I've never had any problems whatsoever. It's always a very pleasant visit. The staff seems very on the ball. Whenever I see them, they're not walking around and staring at their phones, which I've seen in other places. But they are very diligent. With regards to food, my mother's friend mentioned the food is not always hot when she gets it, but they're grossly understaffed from what I understand. But the ones that are there are very efficient, and I don't see any of them just doing nothing. They're always busy doing chores or whatever it is that they do in the hallways. I think they've got a beautiful staff. There is a place where you can sit outside. There are seats and benches out along the front, which is nice. They have bingo, TVs, and beautiful community rooms. It's pretty, and I think it's a very nice place.