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The Kenwood by Senior Star

5435 Kenwood Rd, Cincinnati, OH 45227

(800) 558-0653

Verified Partner

4.5

(23 reviews)

Top rated on Caring.com

Caring Stars

award winner

Starting Price

$2,500

Care Offered: Nursing Homes, Senior Apartment, Assisted Living, Independent Living, and Memory Care

Transportation Services

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About The Kenwood by Senior Star in Cincinnati, Ohio

The Kenwood by Senior Star is a progressive and inviting retirement community in Cincinnati, OH, with independent living, assisted living, and memory care components. Our individual residences are attractive and bright, waiting for you to add your personal touches with your own cherished belongings. The Kenwood's community living areas and dining rooms welcome you to share stories and make new friends. And because everything is meticulously maintained - with housekeeping and linen service provided, you never have to worry about repairs, cleaning or yard work. Resident's families appreciate the peace of mind they gain by knowing that their loved ones live in a community that supports independence, encourages socialization and wellness and helps their loved one experience a fulfilling lifestyle.Every year, we talk with thousands of families as they explore their options for transitioning into a senior living community. We find that most families desire the same things for themselves and their loved ones. Safety and security. Comfortable, supportive surroundings. A healthy lifestyle and well-being. A little help when it's needed. These are the very basics. And we do them extremely well!We invite you to come and experience life at The Kenwood by Senior Star today! To learn more about this providers license and review other available state reports, please visit: Ohio Department of Health Long-Term Care Provider Search

Map of The Kenwood by Senior Star

Services and Amenities of The Kenwood by Senior Star in Cincinnati, Ohio

Aquatic Amenities

  • Swimming Pool

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services

Health Services

  • Skilled Nursing
  • Medication Reminders

Languages

  • English spoken
  • Spanish Spoken

Parking Options

  • Parking Lot

Therapies

  • Physical Therapy/Rehabilitation

Resident Information

  • Offers Respite Care

Dining

  • Communal Dining
  • Room Service
  • Guest Meals

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Educational Activities/Programs
  • Music Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs
  • Horticultural Activities

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

On-Site Services

  • Religious Services
  • Veterans Affairs (VA) Aid Assistance

Safety & Security

  • Gated Facility

Transportation & Shopping

  • General Transportation Services

Personal Care

  • Cooking services

Financing & Payment Options

  • Accepts Insurance
  • Financial Guidance

Guests

  • Guest Parking
  • Overnight Guests

Inside Amenities

  • Computer Room
  • Entertainment Venues
  • Cable/Satellite TV in Common Area

Outside Amenities

  • Garden

Specialized Staff

  • Nurse on Staff (Part time)

Kitchen Types

  • Kitchenette

Room Amenities

  • Kitchen Appliances In Unit

Additional Amenity Information

  • Licenses: 2567R

Costs for The Kenwood by Senior Star in Cincinnati, Ohio

Senior Apartment

$2,500

Starting Price

Assisted Living

$7,090

Starting Price

Independent Living

$5,250

Starting Price

Memory Care

$8,030

Starting Price

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Reviews of The Kenwood by Senior Star in Cincinnati, Ohio

4.5

(23 reviews)

  • Facility

    4.6

  • Staff

    4.3

  • Food

    4.1

  • Activities

    3.7

  • Value

    3.5

Top rated on Caring.com

2015, 2021

Susan

1

August 28, 2024

I am a friend or relative of a current/past resident

If you love your family member, DON’T send him/her here! The physical facility (rooms, etc) is fine. The food is advertised as being wonderful, but it isn’t tasty or healthy. Everything is highly salted, sugared, overcooked, or smothered in ketchup or something similar. It’s disgusting. Memory care receives their food subject to the assisted living dining schedule, so sometimes patients would receive lunch and then dinner within 4 hours or less. The real issue is with the staff (or lack of). I found the memory care units were almost always understaffed. The aides that were there were not trained to work with dementia patients. They were rude, abusive, untruthful and actually lazy. They didn’t even try to hide it. My mother was not bathed, incontinenance products were not changed regularly, laundry was not done and then “went missing”. Trash was allowed to pile up in rooms and, although rooms were to be cleaned regularly, they were not. Patients were drugged to the point of being almost comatose in some cases and left in wheelchairs in a common area moaning and crying for hours. Those that were mobile weren’t watched and fell frequently. There were two broken hips in one week and my mother suffered many bruises and skin abrasions. Although, state law requires notification of any injuries to family, that was not done. Complaints to management fell on deaf ears.

Provider Response

Susan, we are very sorry to read of your experience. This is not a typical response, as The Kenwood is an award winning community. We would absolutely like to understand what has happened for your mother and family and to make a difference. Please reach out to speak with our Chief Operating Officer, Shadoworee Betts. You can call our Tulsa headquarters offices to reach her. Our Executive Director at the Kenwood, Scott Gibson is also available to you.

Mary9

5

July 18, 2024

I visited this facility

We toured The Kenwood by Senior Star. They were excellent. We had lunch there. It was delicious. It was a very beautiful place, you could see beautiful views of downtown. The people were extremely efficient. The gal who showed us around was extremely professional, efficient, knowledgeable, and very thorough. The rooms were very nice.

Provider Response

Thank you for visiting The Kenwood Mary. And thank you for the kind words, we agree that it is beautiful with some of the most spectacular views of downtown. All Senior Star associates have a promise to do for each other with love, and that makes it a great place to work and our residents and their families see it in action. Please join us for an activity and see more of what we do and how much enjoyment we have at The Kenwood. Thank you.

ReviewerFC010524A

5

February 8, 2024

I visited this facility

We're going to the Kenwood by Senior Star and we're going to be at the Bluffs. We liked the fact that there was no entrance fee. We liked the people. We liked the amenities. We especially liked that we're going to be at the Bluffs. We will be in in the independent living, but they offer continuing care. The staff member was very courteous, friendly, and pleasant. We had a couple of lunches, and the food was wonderful. They had a fitness center and a pool. They offer lectures and concerts.

Provider Response

Welcome Home! We are so happy you are joining the Bluffs community. Besides the pool and dining, there are also a lot of programs you may both enjoy, especially our 2024 Around the World - Senior Star Adventures which are happening all year long! Be sure to get your Senior Star Adventure passport for fun cultural events, country-specific crafts and food and drink tastings! Welcome Home!

Reviewer RC#1016a

5

October 29, 2023

I visited this facility

There wasn't anything that I didn't like about The Kenwood by Senior Star. It's just a beautiful place and they seemed to take good care of their residents. It didn't have a bad smell to it or anything. It smelled and looked like a four-star hotel. It was gorgeous. The lady that showed us around was excellent, very informative, very friendly, answered all our questions, and showed us everything. It was great. They offered just about anything you could want. They had a lot. They even had a swimming pool where they did aerobics classes and physical therapy.

Provider Response

Thank you for your kind review. We believe The Kenwood has something for all our residents, and we continue to enhance our activities for our residents. If we can assist your family in the future, please allow us to do so.

Reviewer##AT0127

5

January 29, 2023

I visited this facility

I visited The Kenwood by Senior Star. It's nice. The only problem is, it's not as close to us, and that's the only reason my mother is not there. The layout was nice. It was all on one floor. The people seemed friendly. The rooms seemed nice. Coming in, it wasn't like they were closed in a dungeon or anything. So, that was nice. And there were single rooms, which was nice. There was a courtyard. The staff was nice, and she answered all the questions.

Deborah

4

September 16, 2022

I visited this facility

The Kenwood by Senior Star is a very high-class and very upscale place. They have many, many programs and a lot of intellectual activities, which is good for older people. They have a wonderful exercise room and a lot of staff working to engage with the residents. What my husband and I did not like about it so much is that it is not all-inclusive. You pay money to go in and to stay, and then you pay money to eat, for valet, and extra services. For some of the homes we visited, you only pay one fee and it covers everything. Other than that, The Kenwood by Senior Star is a beautiful community. We liked everything we saw. It was just very expensive.

MD

5

April 29, 2022

I visited this facility

I went on a tour at The Kenwood by Senior Star, it was great and we loved it. We looked at both the assisted living and skilled nursing, the facilities looked like they would accommodate my Dad. The rooms looked like they had plenty of accommodation, a large kitchen,laundry, and everything someone would need in that situation. I saw different classes that they described on their list of activities, they have food available at all hours, and the dining area looked very nice. They also have PT and OT. The staff were very engaged and welcoming.

Provider Response

Thank you for your 5-star review MD! We are grateful you would take the time to share your experience at The Kenwood with us and others. We look forward to the opportunity to be of service to your dad and your family.

Dennis

5

July 13, 2021

I am a friend or relative of a current/past resident

My wife has been in the same facility for the last five years. She's in The Kenwood by Senior Star, and she's going to be there for the duration. The administrative staff is pretty good. There's quite a bit of turnover in the help. My wife is now up on the third floor. She was in the memory care unit for the first three years, and then they moved her up one floor to the skilled nursing unit because her condition has deteriorated. She can't walk and she can't talk. However, it seems to me that I see new caregivers in there almost every time I go in. They seem OK, but there's just a lot of turnovers. My wife has a nice room. It's a first-class room. It has a separate bedroom, a huge bathroom, and two TVs that are permanently mounted on the wall. One TV faces her, so can watch her when she's in bed, and the other one is in the living room. Her room has a little sink, so it is a very nice room. The food is very good. They serve a completely balanced meal, and every meal is well prepared. I have no complaints about that at all. Well, I pay $15,000 a month to have my wife in the facility, so it's not cheap. I've looked at some other facilities and I could probably save $5000 a month but I have to move her, and I prefer not to do that right now. In terms of day-to-day everyday caregiving people, because there's so much turnover, I'd be more comfortable if they were the same people most of the time. You would think that the core of the caregiving staff would be consistent week after week, but it's not in this case, and that may be the case with all of these kinds of facilities. They do bring in activities. A lady comes in and leads the group in singing, and sometimes they have people read to the group when they get everybody to sit down in the common area. They have a nice sort of a garden area where there's a lot of sun coming in. There's an inside version of that and then there's an outside version, so they don't have to go outside the building, they could stay on their floor and still, they can get outside a little bit. I would rate the facilities, first class, all the way.

Bev

5

June 21, 2021

I am a friend or relative of a current/past resident

My husband stayed at The Kenwood by Senior Star. Everything was very smooth. Basically we had a good experience. People were super and the food was great. The accommodation was very nice. The nursing staff were appropriately centered on the needs of the patient and medicines were timely. Everything went pretty well. We were happy with it. He was in an efficiency apartment by himself with the nursing station right in the hallway. I think it was called assisted living, but he was very independent. He was not requiring any assistance with showers and anything like that. He played chess with the little chess club, and he was going to some socials and events. He did not tell me everything, but that was primarily what he was involved in. His room almost looked like a bigger hotel room with a bed, TV stand, drawers, a closet to hang up clothes, an efficiency kitchen, and a private bathroom. I was able to see a video conference of the room before I chose it. From his description and the people who visited, everybody was really nice. He is outgoing, and it did not take long for people to know him. As big as this place is they still know him by name. They were very accommodating and welcoming. This was a good choice. I chose Kenwood because my son lived within a half a mile away, and he needed to be able to get to him if something came up or he needed something.

Provider Response

Thank you for your 5-star review Bev! We are grateful you would take the time to share your experience here. It is an honor to have your family as part of The Kenwood family.

Edward

5

January 13, 2021

I visited this facility

Everything at The Kenwood by Senior Star was good. It was a very nice place. The people were nice. The rooms were excellent. The staff during the visit was fine. They had a dining room. The rooms were spacious and had 20-foot ceilings.

Provider Response

Thank you for your 5-star review Edward! We are grateful that you would take the time to share about your visit to The Kenwood. We look forward to the opportunity to serve you again soon!

Karolyn

5

October 15, 2020

I visited this facility

We visited The Kenwood in person. We were very happy with it. We chose it more for convenience and familiarity. We lived very close to it and we knew a lot of people that go there for one reason or another. We felt comfortable with that. We like the location and we like the views. As far as the caring goes, it's definitely top of the line. The facility was top of the line and very beautiful. The people were very knowledgeable, caring, and professional. We knew people that lived there, so I have dined there previously. I haven't eaten in their memory care area. I think the menu may be slightly different, but I dined at two different restaurants in the place.

Provider Response

Thank you for your 5-star review Karolyn! We are grateful that you would take the time to share your experience here.

SDWeissPhD

5

September 11, 2020

I am/was a resident of this facility

I have been a resident of The Kenwood by Senior Star on both “Assisted“ and “Independent“ Living for the past couple of years. As such, J can attest to the excellence of care offered here. Staff are caring and personable, accommodations are superior as is the ambience of public areas which are maintained with attention to cleanliness. Activities are numerous and varied both daytimes and evenings. Meals are prepared and served tastefully and professionally. All of these “pluses” qualify this community as a superior choice to consider, and I highly recommend it.

Provider Response

Thank you for your 5-star review! We are grateful that you would take the time to share your experience here. It is an honor to serve you at The Kenwood and we are glad to have you as part of the Kenwood family!

cincinnati home

2

May 22, 2020

I am a friend or relative of a current/past resident

When we moved our parents here in 2018, food was acceptable if not a bit too salty. Wait staff was amateur, with a few folks that went out of their way to try to be more helpful. At some point over the last year or so, there was a change of Management. The food service on a good day is now essentially low grade cafeteria quality. Totally unacceptable, but uprooting parents once again could prove more disastrous. Not happy! Feels like a bait and switch. Regarding staff, some superlative, some just not up to any of the tasks... Odd!?!

Provider Response

Thank you for your review. Excellent service is at the heart of what we do and we are sorry to hear about your experience. We value your feedback and invite you to contact the Corporate Office HR team to share more. In addition, we invite you to connect with the Resident Food Committee where residents & family members can provide feedback and new ideas. We look forward to the opportunity to change your 2-star review to a 5-star review in the future.

Melissa

5

July 25, 2019

I visited this facility

The Kenwood by Senior Star was very nice, the residents seemed very happy, and the staff was very friendly, outgoing, and helpful. The rooms were very nice, spacious, and very clean. I would have no problems placing a relative or loved one in there. I got a very good impression of it mainly from the residents because they seemed very happy.

Provider Response

Thank you for your 5-star review Melissa! We are glad to hear about your experience at The Kenwood. We know that it takes time to leave a review and we are grateful that you would share your impressions here.

Martha

5

March 30, 2019

I am a friend or relative of a current/past resident

The Kenwood by Senior Star has a really nice layout and looks good externally. However, the residents complain because they have a big theater with lots of great events, but most residents can't go because it has a sloped floor. So people with walkers can't maneuver and they fall over. Other than that, everything else is beautiful. I didn't like the staff though. I made three appointments in total, because the first two times the administrator didn't show up and I had driven in from out of town. They have a nice, warm water therapy pool, which is wonderful. They also have an art room upstairs, which is really nice. They have music in an area off of the lobby, and it's really great. I ate there; the service was good and the food was delicious. I really liked the activities, but some were really impractical.

Dennis40

5

May 11, 2016

I visited this facility

Kenwood was pretty nice, and they had a nice lounge area. They showed me a one bedroom, a two bedroom, and an exercise room.

Liza4

5

December 1, 2015

I visited this facility

The Kenwood is a relatively new community. It is highly regarded. It is stunningly gorgeous and competitively priced. My mom seems overwhelmed because it is incredibly large, but her sister and the family are very excited about it. We like it a lot. My mom has memory issues, and we’ll move in next week. She’ll be in assisted living. We are going to continue with hospice nursing, but we will use their doctor on-call. I like this community a lot because it is literally stunningly. It sits way high up on a cliff. It is so pretty. It feels like you’re outdoors even though you can’t go outdoor.

Caring112313850

5

September 7, 2015

I visited this facility

I like Kenwood by Senior Star. It's a beautiful place. Their grounds are pretty, but limited. This is the place where I hoped to actually have my parents go. They have independent living as well as assisted living. I would say the rooms were very nice. The public facilities were beautiful. The food is fabulous. They have a wonderful restaurant, and it looks very nice. They have been extremely helpful in answering all my questions.

Francis8

5

June 8, 2015

I visited this facility

The Kendwood was very upscale. It had good quality, good food, and good activities. It was very nice and very well done, but it was also very costly. The one thing they could improve was if they could decrease the cost to make it more available. The rooms very clean. The staff was very attentive. They had a 28 meals a month plan. It was actually very excellent. It had a lot of good things about it; it was just a little over our price range.

Caring90515550

5

April 22, 2014

I visited this facility

The Kenwood by Senior Star was awesome. It was nice and big. It was also clean and fresh. It was a fairly new community. The dining room was very nice. They have a little bar area if you want to go there, and it was also nice. Overall, I wouldn't mind living there, but I just couldn't afford it.

Doris19

4

January 31, 2014

I visited this facility

A lady had picked us up and brought us to The Kenwood. She was a very nice and gave us a tour. My husband couldn't move fast so she gave us a wheelchair and I pushed him around in a wheelchair. She showed us everything and introduced us to the staff. All of them were very nice people. My husband liked the building. He liked the size of the units. He liked everything that they had. But it was also a place that only had maybe one or two meals a day. They had a sauna. They had pool activities and they had a bingo game going on when we were visiting. We liked everything except that it was high rise.

Keith8

5

December 13, 2013

I am a friend or relative of a resident

The Kenwood is one of the nicest senior buildings in the area. It's first class and it's really a nice place. The staff was really nice and they helped us move my parents from their house to the facility. It was a very nice and easy move so that was a big plus. We've eaten there numerous times and the dining room is excellent. The service is also nice. I think the food is great. I would definitely recommend this facility.

Caring9120

3

March 29, 2013

I visited this facility

Kenwood was a place that seemed nice including the atmosphere and everything. The staff was helpful when I visited and I don't really remember the activities there. The rooms were alright.

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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