Nursing Home Communities in West Bend, WI

"Clean environment. Caring staff "

"My husband was at the Heritage Nursing and Rehab Center for six weeks, and I can't say enough about them. They were very, very good to him. We were going there for therapy to get him to walk, and to get his throat muscles back so that he could eat. He was on a feeding tube, so he could not take anything by mouth, which was difficult -- not even water, and he was doing pretty good with the exercises and trying to talk, and he was doing good with his walking. He had to have a walker, but he was doing pretty good until he took a turn for the worse. He shared a room with another man who had Parkinson's, so it got a little crowded from time to time because of the machinery that they needed. They needed a lift in order to get the other gentleman out of bed and get him in a wheelchair and stuff. So it wasn't that the rooms weren't spacious enough, it was just that between the wheelchairs and everything else that they had to use for both men, it became a little crowded and we had to keep moving the chairs out. But the nursing home itself, the help, the nurses, the doctor, everybody was super. I can't say enough about them. "

"My mom was here for a few months, and I have nothing but positive things to say! Every time I visited mom was clean, dressed, hair styled and supervised with either an activity or in view of staff. They have activities and technicians that got her back on her feet and stronger: walking, exercise a pureed diet and attention. The staff: friendly, interactive and knowledgeable. The facility smelled clean, the dining facility was clean floors were clean bedrooms clean and beds made. "

"As a resident here for five years, I can report being very satisfied with the facility. We have made many new friends who we now consider "family". The meals are excellent and treatment has been exceptional. "

"I picked LindenGrove Menomonee Falls because it was recommended. Also, it's in Menominee Falls, so it was close by. My sister could come and visit me and take care of things for me. It's a very clean facility. The staff is outstanding. I can't say enough about them. They treat us very, very nicely. I think it deserves a 5-star rating. It's an awesome facility. I would recommend it to anyone. They are an outstanding staff. They really care about you here. Their food is obviously made in large quantities, but it's good. There's nothing bad about it. It's very clean, and the staff is always right here. The maintenance crew is good. It's a nice place to rehab, and their therapy department is outstanding. They have bingo once a week, and they give out prizes and stuff when you get a bingo. That's always fun to get out of the room, where it would last for about an hour or so. Today they had Shetland ponies come, so it's pretty cool. They also do a Vegas day, and that's like once a month. They play poker with cards, and we play as a group. They also have live music come, too. They try to get the residents all involved. It's worth the money for the care you get here."

"Linden Grove Menomonee Falls was pretty nice but was also pretty expensive. They didn't offer a lot of services. They had nice apartments. You would pay more money if you wanted an apartment overlooking the lake, which is really just a little pond. The rooms were nice, clean, and well-kept. The size was fine. You could get a one-bedroom, two-bedroom, or studio apartment. The apartments ranged in size from maybe 500 to 1100 square feet. You had to cook your own food there. They had very few amenities beyond the apartment. "

"It was OK. It's a big campus. The apartments were nice. The staff members were friendly and warm. They have big rooms or something similar to a one-bedroom apartment. They also have an exercise room and a community room. They have trips two times a week to different places. They also have grocery shopping, bingo, and church."

"My sister moved into Hope Health and Rehab. It's an old place, but the help is really good. The staff is really good. My sister played Bingo once, and today they had a pizza party. The activity director also said that they have a day where they order out, so they come into everybody's rooms asking if they'd like to order from McDonald's or something and they get that for them for a special treat. They also have Christmas parties, activities, and cards. The food is good and my sister is happy with it. She's gained 11 pounds already. The cleanliness and layout are good."

"Mayville Nursing and Rehabilitation Center has a very good therapy department for clinical rehab. Their nursing aides and CNAs are outstanding, and most of the people are real nice there. I'd recommend this for anybody. I stayed there for 3 months maybe. The rooms are fine. The laundry comes around every day, and you get your clothes back the next day. It's clean. If I have to be in a nursing and rehab situation, that would be my first choice. "

"My sisters and I chose this facility because it was clean and close to all of our homes. We had also never heard anything negative about it. I visited my father 2-3 times a week-unannounced. We had purchased him some clothes, but most of them were stolen by the staff-even though we put his name on them with black markers. Even his new underwear were stolen. There were activities for the residents and the food looked reasonably healthy. The staff seemed friendly, but it seems they had a high turnover rate with the certified nursing assistants. I sometimes visited on 1st or 2nd shift and rarely saw the same CNA's. When my father became more ill, he went into the hospital. We went to his nursing home room to get his clothes because we were told by his doctor that he was too ill to be returning to the nursing home. When we arrived, they had already had his clothes packed and someone else was in his bed when we went to his room. I was disgusted by this because it showed me how important money was to this facility and that they had no consideration for his family. "

"Dickson Hollow is a nice place. It's a beautiful building and all, but I just didn't feel like that was me. All I had experience with was just the person who let us around, and she was good, but it just wasn't my kind of thing. I'm sure it is for some others. We only saw one apartment, and it was huge. We also saw the exercise room and walked by the library."

"Luther Manor was phenomenal. I am so pleased. It is meticulously groomed and cared for. They took into consideration that I have a pet, and they took into consideration all of my interests. I looked at least five different apartments, and the staff saved the best for last. She said to me, "I'm actually going to show you one more, and I'm sure this is the one you will chose." My son was with me, we walked in, and it was exactly what I wanted, so it is just perfect. It's a lovely facility; it's just amazing. I'm very pleased. They have three different restaurants, a little grocery store, and a beauty salon, and everything is on site. They have exercise facilities too. I can't speak highly enough of it. I'm a master gardener, so I have a patio with gardens surrounding it. I have enough wall space to hang my paintings. It is just amazing. The room is 2,000 square feet. It has two bedrooms, one bath, a powder room for guests, a lovely kitchen, and a very nice living/dining-room combination. I only met one staff. She was the person who gave me the tour. I've worked with her for several weeks. She's positively amazing and she took everything into consideration. The place is absolutely immaculate. I can't speak highly enough of the accommodations. This just gives me the opportunity to stay right in the same area and right in the same community. Even if I were completely disabled, I would just move within the complex or campus to a different site, and this is what I wanted. It is just a wonderful place. It is like living in a park."

"My mother has been staying at Glendale Care and Rehab Center. Her care was very caring and impeccable. The facilities are clean. They always smell fresh. The people in here are caring. My mom's room is good. The trash is always empty. The CNAs are very attentive. They do listen. They play bingo and puzzles. They have a church service."

"My experience with Colonial Manor was a poor one. My mother was a resident there for about 5 months or so. The receptionist was rarely able to answer any questions when she was there to answer the phones. Calls to the nurses stations frequently went unanswered and when they did answer, they were usually reluctant to give information. My mother would be left in bed for hours at a time and her calls for assistance were ignored at times. There was one particularly disturbing incident in which my sister went to pick my mother up after my mom had returned to the facility from an appointment and my mom's wheelchair was missing. When my sister inquired about it, the staff claimed to have no knowledge of its whereabouts. As my sister was leaving, she noticed a patient in the lobby sitting in my mother's chair. One of the care providers had entered my mom's room while she was gone and took her chair and gave it to another patient. The caretakers were often rude and would say things like "I'm not going to keep coming in here to help you!" "