Luther Manor

Nadine

Luther Manor was phenomenal. I am so pleased. It is meticulously groomed and cared for. They took into consideration that I have a pet, and they took into consideration all of my interests. I looked at least five different apartments, and the staff saved the best for last. She said to me, "I'm actually going to show you one more, and I'm sure this is the one you will chose." My son was with me, we walked in, and it was exactly what I wanted, so it is just perfect. It's a lovely facility; it's just amazing. I'm very pleased. They have three different restaurants, a little grocery store, and a beauty salon, and everything is on site. They have exercise facilities too. I can't speak highly enough of it. I'm a master gardener, so I have a patio with gardens surrounding it. I have enough wall space to hang my paintings. It is just amazing. The room is 2,000 square feet. It has two bedrooms, one bath, a powder room for guests, a lovely kitchen, and a very nice living/dining-room combination. I only met one staff. She was the person who gave me the tour. I've worked with her for several weeks. She's positively amazing and she took everything into consideration. The place is absolutely immaculate. I can't speak highly enough of the accommodations. This just gives me the opportunity to stay right in the same area and right in the same community. Even if I were completely disabled, I would just move within the complex or campus to a different site, and this is what I wanted. It is just a wonderful place. It is like living in a park.

unnoticed

Cleanliness of facility 4 Updates to facility 2 Communication 0 Attention to detail 0 Never answer phones, return phone calls to family whenever they feel like it, if ever. Follow through on requests questionable at best. Administrator hasn’t a clue and apparently doesn’t care. Bad news. My comments pertain to management not the caregivers/aides.

Jeannie

Luther Manor has a full continuum of services, which is a good thing for elderly people who just need some help to begin with and might have to move on to skilled nursing eventually. They had pretty good activities. I liked the people that run the activities and do the rehab. The staff was very good. The room that my father had was on the lower level, but it needed some rejuvenation because it was a little musty. Otherwise, they took very good care of him. The food was decent. They give people the option of what they want to eat. Overall, it was a pretty good place. If he had been on a different floor for the skilled nursing and his rehab, I would have probably let him stay there. I would recommend them. He got very good care. They were very protective of him and they watched over him. I just didn't like the unit that he was in. It was not as bright and uplifting as the other place.

Faith

We had my father in Luther Manor when he needed nursing home care, and they were wonderful. The place never smelled bad. They kept him clean; he always had clean clothes on. They took good care of him. The food was good. We have nothing but glowing reports for them. My father was there eight years ago, but we visited again because we wanted to enroll my brother. We talked with the representative who took us on a tour of the facility. It was beautiful. She was very professional, very thorough, answered our questions, took special time out to give us face-to-face information, and toured us through the entire facility. She told us what the different plans were and how they would handle somebody who needed more care by graduating them to the next level of care. If they seemed like they were fine where they were, they would give them as much independence or as much care as they needed. They were very accommodating. He would've had a room with as much privacy or as little as what he required, and they had people who would come in for his special needs, like personal grooming or laundry. They had everything very organized and could answer a person's every need at any level. We've had a good experience with them in the past and our visit was a very positive experience again. The staff showed us the cafeteria, and it's very nice with tables where people could sit and converse and have their lunch. I was very impressed.

Ann652065

We were very comfortable with Luther Manor Courtyards. My mother is a Lutheran, but they are non-denominational as far as their residents are concerned. The size of the room was quite small. Also, it's very large, and my mother tends to get disoriented. We were concerned that if she came out of the room on her own and got confused, it might deter her from going out of her room on her own again. However, they do supply mentor residents to help new residents that move in. The staff was wonderful. I walked in -- I didn't even have an appointment; I just went there because I couldn't get anybody to return my calls. They bent over backwards to provide me with information, got somebody to come out and talk with me, and took us on a tour. They were wonderful. They were in the process of finishing up the remodeling of their dining area, and it looked like they were going to be lovely. It opened out to an open courtyard, and it looked like it's going to be wonderful.

Visitor Son1

Luther Manor is an older facility with everything there, but I don’t like the way it’s organized as far as the finances are concerned in paying for it. You have to put endowment down and I’m not interested in doing that; I don’t like having to put down a large amount to start with. The sanitation, rooms, and staff were fine.

Caring visitor7

I know several people who lived in Luther Manor, and they’re all very happy with the care that they received. The apartments are all roomy, and comfortable. The staff was very helpful, and the dining area was pretty open.

discusted family member

My mother has been in a hospice room there, and the care is terrible. If your loved one needs care take them somewhere else. My mother needs constant oxygen and I have found her without it many times. She is not supposed to get out of bed without assistance and has a bed alarm attached, well the alarm goes off and it take more than 10 minutes for someone to respond. The nurses told me they can't hear it at the nursed station, so what is the point of the alarm? Just to appease the family that maybe someone would look in on her. Terrible care for a dying loved one.

Caring104379250

heard good things about Luther Manor, but I have yet to really see and feel these things. They said that she was going to have activities and things, but since my mom's been there, she hadn't really mentioned very much about the activities. They said that they would go on trips, take them outside, and they had things like that, but I don't think she's been outside yet on a nice day. I was a little impressed about some of the things that they were going to offer and stuff like that, but like I said, I haven't heard my mom say that they do anything but sit in the room and listen to music or watch TV, and they probably have some board games, but she said the food is somewhat nice. She is not in assisted living; she just goes to their day center.

Caring100422850

I had looked at and felt comfortable with Luther Manor. It looked good, and they had a good plan. It had everything that I was looking for. It was not quite as well cared for. It’s an urban place. I was very seriously thinking of it. I have kids in Milwaukee and Madison, and that was a consideration. It is better for the continuing care part. That was very important to me.

Debbie34

We went to visit Luther Manor becasue we looked for a place for our parents. They had a variety of levels there, so they did not need to transfer to other facilities if needed. Even in the independent living facility, they had a medical person assigned that worked with the residents on their medications and checked them. The independent living quarters were way back off the main road and they could stay together as a couple. There was also a garden where they could take their dog for walks. The apartment was one door from the laundry facility and there was a big sitting area right outside. There had a shuttle that took them to places, a pharmacy and doctors in the campus. I thought they needed a pool. I recommend this facility to other people.

Immy

Interfaith has provided drivers for Medical treatment. The drivers were all volunteers who were kind, aware, interested and most helpful. They engaged my husband in solid conversation about their activities when they were young, which opened the door to communication. They also have offered in home help, which I have not yet used...but feel that when the time is right I would happily involve them in some hours of care with complete trust.

art44120

My mother stayed there, first in the rehabilitation wing for six weeks, then as a private pay resident for 11 months (she wanted to continue getting the excellent physical therapy services) before moving to assisted living at another location. Throughout her stay there she has received the best care possible. The nursing staff is attentive and the CNAs are pleasant and hard-working and really care for the residents. The staff is in constant contact with family whenever a medical issue arises. The food is OK (much more flavorful in the rehab wing, but once you're a resident the quality goes down a small notch). The first floor private room and private bathroom are very nice, both in rehab and in the regular nursing home section. The second floor smaller private rooms with shared attached bathroom are way too small and are to be avoided. The grounds are lovely and provide many areas that residents can go to for fresh air. Prompt transportation shuttle for medical appointments a valuable service. Many activities and accessible religious services. Residents can be as active or not as they choose.