The Best Nursing Home Communities in Ozaukee County, WI

"While this facility offers a multitude of services and facilities for its residents, I was overall disappointed in the care that my grandmother received while she stayed there. They do have a vision center, small store, beauty shop, as well as a variety to indoor and outdoor gathering spaces which are very nice for residents, but I believe that the facility is too large. While they are probably following state mandates it seems that there are too many residents per caregivers and the space is too large for many of the people to navigate on their own. The best part about this facility is the small section for sub acute rehabilitation and physical therapy. The therapy was great and really seems to benefit the people that are staying for a short period of time. This area is much smaller and seems to have the same pool of nurses and CNAs most of the time. The dining area is much smaller and residents get more individualized attention during meals. This is not the case in the area of general population at this facility. There the dining areas are large and people wait a very long time for food and often times much longer to get assistance getting back to their rooms. When people need assistance they seem to wait much longer for a response for their room buzzers and there are only buttons available on the beds and in the bathrooms. If they are out of reach it could be over an hour before they are found if something happens. "

"I have moved into Ascension Living Alexian Village Milwaukee. They got rid of their buy-in; this community is reasonably priced, with very minimal buy-in. It's very spacious, and very large apartments of different sizes. There's no waiting period, it's immediate move-in. The staff is very friendly, and competent. They have a lot of activities; that's good. They have bingo, bridge cards, and current events. They have a Catholic mass and a nondenominational service. They have a pharmacy, musical events; they probably got more. The minimum age is 60."

"Don't be misled by the low rating. Yes, the facility could use some updating, but the physical therapy department was excellent. The staff is very pleasant. What is very nice is the residence can have unlimited visitors. They only ask that 15 people are not in a room at a time. Pets can also visit."

"My mother has been staying at Glendale Care and Rehab Center. Her care was very caring and impeccable. The facilities are clean. They always smell fresh. The people in here are caring. My mom's room is good. The trash is always empty. The CNAs are very attentive. They do listen. They play bingo and puzzles. They have a church service."

"My experience with Colonial Manor was a poor one. My mother was a resident there for about 5 months or so. The receptionist was rarely able to answer any questions when she was there to answer the phones. Calls to the nurses stations frequently went unanswered and when they did answer, they were usually reluctant to give information. My mother would be left in bed for hours at a time and her calls for assistance were ignored at times. There was one particularly disturbing incident in which my sister went to pick my mother up after my mom had returned to the facility from an appointment and my mom's wheelchair was missing. When my sister inquired about it, the staff claimed to have no knowledge of its whereabouts. As my sister was leaving, she noticed a patient in the lobby sitting in my mother's chair. One of the care providers had entered my mom's room while she was gone and took her chair and gave it to another patient. The caretakers were often rude and would say things like "I'm not going to keep coming in here to help you!" "

"My sisters and I chose this facility because it was clean and close to all of our homes. We had also never heard anything negative about it. I visited my father 2-3 times a week-unannounced. We had purchased him some clothes, but most of them were stolen by the staff-even though we put his name on them with black markers. Even his new underwear were stolen. There were activities for the residents and the food looked reasonably healthy. The staff seemed friendly, but it seems they had a high turnover rate with the certified nursing assistants. I sometimes visited on 1st or 2nd shift and rarely saw the same CNA's. When my father became more ill, he went into the hospital. We went to his nursing home room to get his clothes because we were told by his doctor that he was too ill to be returning to the nursing home. When we arrived, they had already had his clothes packed and someone else was in his bed when we went to his room. I was disgusted by this because it showed me how important money was to this facility and that they had no consideration for his family. "

"This place was a lot better than the previous facilities I stayed in. The social worker help me switch my medicaid plan over so I could stay long term. The administrator was extremely helpful and addressed all of my concerns. The building is not as new as some of the other facilities in the area, but the care was excellent. Sometimes they were short staffed, but I have seen this at every home I've stayed at. I am younger than most nursing home residents but the staff made me feel comfortable and well cared for. My room is currently private, but I will have to transition into a semi-private room. The rooms are basic but have a phone, TV, hospital bed, and a bathroom (no shower). Again it is not the fanciest place, but it works. The nursing home is located in a safe area with lots of parking for visitors and lots of windows. They have activities and just started allowing in person visitation. "

"My sister-in-law was in Linden Grove and it was a very friendly and nice place. It was well run and they cared for their patients. "

"My father will be moving into Luther Manor. It was pretty awesome. The staff is very friendly, very knowledgeable, and very helpful. The facilities were very clean. The amenities were very top-notch. They showed me their independent living. They have like a security button that each resident had to push on the wall. It's going to be next to my father's phone on the wall. They have to press that button before 10 AM. If the residents have not pushed it by then, someone will go on to the apartment to check, to make sure that they're okay and safe. I thought that was pretty awesome. They have a laundry room for those apartments that don't have the washer and dryers in them. What was available within the timeframe that we wanted was a small studio and then the largest studio. They didn't have a 1-bedroom available, which is what we wanted. If later on, one opens up, then we could always go into a different apartment. The facilities are very clean and very nice. The people seem very friendly. They have a nurse and a doctor there if people don't have one. It's also pet friendly. The staff who showed us around, she's very friendly and very knowledgeable. I've been on the phone with her back and forth on different things. She's very helpful. Even when we had our tour, we went into a room to talk about things, and she talked to us as a family. But she let my dad know, "We want to be here for you. What is it you're looking for? What can we do for you?" So, it's very consumer-oriented. They do provide meals. They have a cafe that the residents can choose from, and then they also have a restaurant. The seniors can decide if they want to go down and eat in the restaurant, or they can order it and have it delivered to their apartment, or they can order it and decide they just want to go pick it up and eat in their apartment. The facility is very clean, and it was kind of quiet, which was kind of cool. When we went, it was around dinner time, so a lot of people could have been eating and there wasn't a lot of traffic. There were some residents around, but a lot of them were at supper. We didn't get to interact with them much. My father will have a large studio, so there's an alcove that had ample closet space that we're going to put his bed in. The view of the apartment is over a pond, and we saw ducks in there. They have a walking path through the different sets of apartments, like assisted living, and hospice care units. I would love for him to eventually get an apartment that had a balcony because he's a gardener. So, at least he would be able to plant flowers and stuff on his balcony. The apartment was very clean. When I talked to the staff on Friday, she informed me that they were going to paint the apartment before my dad moved in. Right now, it just has the floor there, so they're also going to have a carpet for him."

"Clean, friendly, compassionate. My mother received excellent care."

"Cedar Community was very nice and clean. My mom was there for rehab a year ago after being in the hospital, and she was thriving. The nurses were wonderful, which is why it was the first place we looked at for assisted living for her now. Unfortunately, she doesn't get much with Social Security. My husband and I are unable to help with the other costs, so there's just no way at all that she can afford to live there now. I have not tasted their food, but my mom loved it. They had amenities. If she had wanted, she could have utilized any of them. They have walking trails, a pond, and all kinds of events throughout the year. They even have their own shuttle service for the residents. It is an older building and looks like it needs some updating. Other than that, we loved everything else about it. I guess their independent senior living is very reasonably-priced. When you go into assisted living though, that's when it gets very pricey. I understand that because there's nursing and other things to pay for medically. Our state of Wisconsin just doesn't do much to help seniors. Social Security is very little, and our state insurance doesn't help with any assisted living situation. For her stay in rehab and the amount of time they allowed her to stay there with the insurance though, I would say the value was good."

"I had a great experience at Dickson Hollow. It's a very nice place. I had a full tour. They've got very knowledgeable people, and I got to talk to a couple of the residents. It was a very positive tour. I saw an apartment in assisted living and it was very nice. It was a corner apartment, so it had a lot of space. The amenities were typical. They had a resident assistant and if there are issues with people, they certainly would help out dealing with it. It's secluded from independent living. They had their own dining room. They had a movie theater. I don't think there's anything probably much different than most places. You get a one or two-bedroom apartment. We looked at the one-bedroom apartment because that's all my mom needs, and it had plenty of space as far as I'm concerned. They have independent living, assisted living, and memory care."

"My father has lived at Eastcastle in independent living for 13 years. He loves it there and has many friends. Recently, he was ill and needed rehab and was sent to the Health and Rehab Center. The staff on the 5th floor is exceptional. From the therapists, nurses and aides to the kitchen and housekeeping staff. They are all so compassionate, professional and knowledgable. I have a list of 10+ employees that really impressed me. (And I am a nurse of 31 yrs). Dad is 97 years old and the unexpected decision was made to move him into Assisted Living. An extremely stressful time was made utterly seamless by the help and guidance of the administrative staff in all departments. They helped with everything from giving us boxes to recommendations for movers to where to donate furniture and clothes. Eastcastle has a lovely store called The Treasure Chest where residents can donate things and the profits go toward scholarships for their younger employees! My dad loves his new apartment and again the staff is amazing. I can’t say enough good things about Eastcastle Place and it’s continuum of care, it’s employees in every area and the administrive staff. Thank you all! "

"As current residents . I cant say enough positive comments. The staff and administration are caring, compassionate and always there to support and help. The apts are beautiful, and there are multiple layers of assistance should one need it. Taking packages to your apt, clearing your car of snow, not feeling well...they check to make sure you ate okay. The people are warm and friendly. The food at the dining room is outstanding. lots of social events if you wish. central location on gorgeous Eastside for walks and visitors. Next door to St Mary's hospital. Excellent doctors onsite, and full fitness center with trainer. its a place with a heart and soul! We are very grateful for all the kind and professional people that are dedicated to helping seniors throughout this stage of life. "