Pavilion at Glacier Valley

First of all if you call past 5pm good luck getting anyone to answer. Secondly the admissions person Deanna likes to leave early and not admit patients that were supposed to be admitted TWO days ago. I am very unsatisfied with administration avoiding making call backs and not communicating with the family of residents as they should. I was hung up on twice an elderly lady working there who can't seem to work the phones and it has been nothing but frustration for days with these people. My Mother deserves better than this, and frankly I don't trust them to care for her if they can't even get simple things like administration done on time and efficiently.

My mom has been in Pavillion for 3 weeks now, and everything is very acceptable. The food, the people, and the staff are very accommodating. They have cards, movies, and music coming in; they always got something to do. It was very personal and caring.