Questions about The Waterford at Hartford
What ongoing training does the staff receive in dementia care?
We have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.
Describe the overall population of assisted living residents at The Waterford at Hartford. What is their average age? What are their favorite things to do?
Both men and women call our community home. Their ages vary from 65 to 100+. Our residents enjoy daily activities such as morning exercise, bingo, movie nights, garden club and much more.
What programs or activities does The Waterford at Hartford offer to enrich residents' well-being?
The Waterford offers a variety of activities for the residents. We can send you a copy of the activity calendar if you would like to see all of the fun things we do each day.
What places are near The Waterford at Hartford or within walking distance for assisted living residents to enjoy?
Ponderosa, Dairy Queen, Mc Donalds, Walgreens
What transportation services does The Waterford at Hartford offer to assisted living residents?
We have a bus used for activities. Also city and county taxi available.
What makes the chef or dining program at The Waterford at Hartford exceptional? What kind of menu can assisted living residents expect?
The menus at the Waterford change with each season. We serve more soups and heavier meals during the winter months and lighter meals with fresh fruits and veggies during the spring and summer months when they are in season.
How does The Waterford at Hartford keep residents' families informed about their loved ones?
We like to show everyone what we are up to on our facebook page, mailers, phone calls and also email. We try to communicate with each family how they prefer to be contacted.
What is the care staff-to-resident ratio at The Waterford at Hartford during daytime and nighttime hours?
It depends on what type of care and services each resident needs. We adjust our staffing ratios to make sure each resident has prompt access to a team member all day and night.
If The Waterford at Hartford accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Cats and dogs are welcome. There is a one time deposit.
What ongoing senior care training does the staff receive?
We have regular training for the staff about memory loss and dementia, medication administration, resident rights and other important topics. The team also has access to a training database so they can get more training on areas of interest to them.
What programs or activities does The Waterford at Hartford offer to keep residents engaged? How does the staff engage residents' long-term memories?
The Waterford offers a variety of activities for the residents. We can send you a copy of the activity calendar if you would like to see all of the fun things we do each day. We adjust the difficulty of the activity so that each resident can successfully participate.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident's physician is kept up to date with any changes. The team watches for any changes and promptly reports them to each person who is a part of caring for that resident including the family. The resident's personal physician can complete a cognitive exam so that you have an idea on how early or late your loved one may be in the memory loss continuum.
What techniques does The Waterford at Hartford use to support memory care residents during mealtimes?
The staff spend 1:1 time with residents who need special attention to ensure they get the proper nutrition at meal times. We can also help to physically assist a resident who may struggle to use a utensil to eat on their own. We provide lots of verbal encouragement as needed too. We can also prepare food with different textures, consistencies or even cut the meal up into bite sized pieces. Sometimes residents are most successful when they eat with their hands for finger foods which is OK. Everyone's needs are different and being different is something to celebrate. It's important to meet each resident where they are at, and not worry about fitting in or doing something how we want them to.
How does The Waterford at Hartford keep residents' families informed about their loved ones' health?
We like to show everyone what we are up to on our facebook page, mailers, phone calls and also email. We try to communicate with each family how they prefer to be contacted.
Is The Waterford at Hartford affiliated with a hospital if more care is needed?
We are not affiliated with a medical system as we allow residents to choose their preference for care. Home care, therapy and hospice services are more than welcome to join our team in providing quality care to our residents. We will try to direct you to services if we think you or your loved one would benefit from some extra services and attention.
