"My sister is over at Lindengrove Communities in New Berlin's nursing home. She needs a two-person assist to move from bed to a chair. Her mind is fairly good, but her body's not in good shape as she had a stroke. She's been there for two years, and she's gotten good care, and it's a high level of care. Once she went on Medicaid, she had to share a room, and it's very tight. She has her TV and a chair, so in case we go to visit her, we can sit in her chair. They do move her to a chair or a wheelchair. It's extremely tight that I don't know how those girls work in those places, especially a two-person lift.
I haven't tried the food myself, but I don't hear a lot of complaints from her, and she rarely gets any kind of food from the outside, unless somebody visits her, which is not really often, or if I send a pizza her way. So, I would say it's adequate. Occasionally, she complains, but I think she just gets tired of the institutional food. It seems to be that they're short of staff, like everywhere, on weekends or holidays. My sister knows that if she doesn't get a response when she needs some help, she tries to do the best she can and be understanding. I would have to say they tried so hard with her when she first came there. They gave her physical therapy. Of course, if you don't practice, then you lose it, so they try again. Whenever she was qualified to have it covered, and she was willing to do it, they would start PT again. I think they did a good job at it. I think they've done the best they can. My sister also loves it when she gets students because she gets a lot of personal attention.
I think cleanliness is good. My ability to make that observation is just from being in the patient's room, the family room, and the activity room. The activities that they have and the staff that I've encountered, I'd have to say, I'd give it a B plus. However, my sister says they've changed their way of doing things, and she doesn't seem to think it's for the better. I, on the other hand, think it has actually, in some ways, improved. My sister chooses not to participate in activities. She tried once or twice, and she can no longer do it. They used to put people in a van and take them across the street over to the hamburger and ice cream shop, and she loved that. She can't help herself at all, as far as transferring, and I think they kept her in a wheelchair. They did that once, but I don't know if they have that transportation anymore. I would say when she first moved there, they did a better job with the activities than they do now. Looking at the prices right now in these places, I think what she's paying, when it was still private pay, was fair and not overpriced."