831 E Washington Street, West Bend, WI 53095
4.0
(11 reviews)
"I highly recommend the Waterford at West Bend to those looking for assisted living or memory care options. Caring staff – The staff were willing to help in whatever way that they could. Mom referred to them as her “angels”. I was impressed with the cleanliness of the place and the cheerful decorations made for a pleasant environment. Good support system – Amber, the director, is extremely knowledgeable. I sought her advice so many times since I had never dealt with assisted living situations before. I learned much from Amber. Her common sense approach to issues we faced brought peace of mind for our family. She always found time for us and was very caring. Fun group- Mom celebrated her 98th birthday during COVID. The staff wheeled her outside, along with many of her Waterford friends, to enjoy our drive through birthday parade. I also have fond memories of the Thanksgiving dinners and Hawaiian luaus they put on for all the residents and their families to enjoy. We made good friends from these gatherings. The staff and administration work hard to make you feel like part of their family. Nice accommodations-The apartments are spacious and comfortable. In the assisted living part, there are two rooms - a separate living room and bedroom. They also have a private bathroom with a shower. "
$5,275