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CARING STARS WINNER
6751 W. Mequon Road, Mequon, WI 53092
4.7
(28 reviews)
"We are residents of StoryPoint Mequon. We have found the staff to be courteous and accommodating. The residents tend to look out for one another and there's a sense of community here. The residents are made to feel welcome and valued. There is an effort by the staff to learn and call residents by their names, which is very helpful. The public areas are kept clean and comfortable. The menu items are varied and tasty. My husband came here under respite and I came along with him. He is the one who is actually in need of the services. We also contract for nursing services and the staff is housed right here in the building. In addition to just living here, the main thing is that he gets the care he needs, and that's 24 hours. Right now, we are in a one-bedroom apartment, and because we are going to be staying beyond the respite period, we are taking a two-bedroom apartment. We will be moving there within the next few days. The main lobby does have a coffee bar and that has coffee, snacks, and fresh fruit throughout the day. In addition to the dining room, there is a private dining room which families can use if they happen to have guests coming in. There is an arts and crafts room there. This is all on the lower level. On the second floor, there is a community room and various events are held there. We go to the Bible study, which is held there, they do bingo there, and other types of activities. There is a library also on the second floor. Throughout the building, there are small sitting areas where there are chairs and just comfortable areas for people to sit or maybe visit with a guest. There is a gym on the lower level, so there are opportunities for people to engage in activities throughout the day and throughout the week, and there is a printed schedule for the month and residents can then choose what appeals to them. I would like to see a little bit more discretion and better modulated voices when staff are engaging with one another and certainly when they are speaking with clients in public places. Those would be my comments with regard to areas of improvement."
$3,581
