Nursing Home Communities in New Castle, IN

"I was first greeted by the driver for the Health Campus. He told me it was a wonderful place and he had a family member there and it was a great place. Then I talked with Sandra the community service representative. . What a kind and wonderful woman. She showed me around the place and introduced the staff. Everyone I met there was so kind and understanding. The building is wonderful and very clean. They have many activities and entertainment for their people. I looked at many places in a 100 mile radius. This was by far the best for the money."

"If you don't mind underhanded staff, having to fix issues that they caused with Medicaid every couple of months, and dirty surroundings then this is the place for you! I am trying to move my dad oyt of there. The care is substandard. They don't call and let you know when your loved one fell, much less send them out to the hospital. My dad had to deal with pain over night. They called early the next evening to inform me that my dad was on his way to the hospital. After an er visit and xrays it was determined that he had dislocated his shoulder. He also chipped the upper arm bone. He had to go to a specialist for a while over it. He sat there in the nursing home for 24 hours in that condition. He was in pain. They only called when they had already sent him out in an ambulance. I there are two counties between me and my dad. I will not ever put him in a nursing home that lacks reviews. I will make surprise visits before I commit to the new place. Miller's of Middletown smells horrible and is anything but clean. Don't take my word for it. Go check for your self. You will learn that it is everything I claim and more. They have been investigated so many times by adult protective services that I am amazed that they are still in operation. "

"This facility has shown my family great hospitality each and everyday. Especially this thanksgiving. They made great effort to accommodate our family for a family meal. The food was outstanding and the service was better. Thank you for making this day special for our family. "

"We went there to visit with the residents. Some of them were ok, but most were kinda off. They sat out in the hall mostly, in wheelchairs or in beds. A lot of them were broken spirited.The whole place smelled of urine and feces. The staff was inattentive. At one point, I heard one of the residents screaming. I asked one of the nurses about it and he shrugged, "She does that all the time. She will stop soon."My visit to this facility was probably one of the most troubling experiences I've ever had. "

"the rooms are like you would find at a motel all the comforts you need.the staff have been wonderful to my brother and i.i cant ask for better care than what i see from week to week God bless the staff it takes special people to work with these folks. and the staff are special in my opinion."

"If you have need of a long-term care facility, I highly recommend Liberty Village here in Muncie. Several years ago, it became obvious that my elderly aunt was in need of more care than my wife and I were able to give. I am sure there are several wonderful facilities in and around Muncie and we considered others before choosing Liberty Village. For us, as with most families looking to place a loved one, we wanted the best care possible for her. A few years prior, my aunt had a good friend living at Liberty Village and she was always telling my aunt how much she liked it there and how good they were to her. After meeting with some of the staff and touring the facility, my aunt was more than ready to move into her new home and begin meeting her new family. My aunt was immediately welcomed not only by the entire staff, but by residents as well, and in just a few weeks became part of the Liberty Village family with most everyone calling her by name. She would walk the hallways talking, laughing and joking with other residents and staff, became a regular winner at bingo and took part in most all activities offered. Every time we visited her, she eagerly shared what she had enjoyed that day. As the years passed, she became less active and not always her "friendly" self, sometimes complaining to the staff about something that to most of us would be a non-issue, yet the staff responded to her every request with a caring and positive attitude. In February 2010 my mother became virtually immobile and was no longer able to remain at home. After seeing the kind of love and care that my aunt was getting at Liberty Village, we didn't consider any other location and placed my mother there also. Unfortunately my mother's condition was much worse than anyone had previously thought and she passed within a few months, but not without getting the best possible care, attention and respect that anyone could receive. Offering their condolences with tears in their eyes and sorrow in their hearts, her caretakers from Liberty Village attended mother's calling. Even though she was there such a short time, the staff had grown to love her too. Shortly after mother passed, my aunt began to further decline. Seemingly the entire staff of Liberty Village was saddened and did even more to show kindness to her, knowing the end was near. Eventually she was provided in-house hospice care and was made as comfortable as possible during her last few weeks. She died two days before Christmas, peacefully, pain-free and with several of the heavy-hearted staff checking on her, and us, up until her passing. Over the years my wife and I have made many unscheduled visits to Liberty Village on different days and at different times of the day. On many occasions (unaware that they were being seen), we have noticed the staff, including the custodians, interacting with the residents in a manner that could only be seen as patient and kind, spending quality time with someone else's loved one. This type of loving attention to residents, as well as family members, seems to be what the entire staff at Liberty Village is all about and view as a normal day at work. They are all "special people" and, in our view, go above and beyond their professional job scope in truly CARING for their residents. Each of them treats the residents as if they were their own family. We, the family, are overwhelmingly amazed at the care given, as well as the compassion and professionalism shown, by the entire staff of Liberty Village. We wish to acknowledge and say a public "THANK YOU" for ALL that was done for our loved ones, and for us, as we watched them do for our family what we were not capable of doing. "

"I was brought here December 2022. I had been in another facility and had a very bad experience. From the first few days I was treated like a person. The level of care I receive is fantastic. I get three showers every week, the staff is excellent, everyone is at the minimum a CNA, even management, the nurses are amazing and very helpful. I have a great room with my own paintings on the walls. I am at home here. Even most of the food is good. I could live out my life here and I would be happy. Plus, I’m taking part in the activities several days a week. We play bingo, arts and crafts, church services, occasional outings, just so much to keep us busy and feeling fulfilled. Our physical and occupational therapy services are some of the best I’ve ever experienced. "

"My grandmother was a resident at Countryside and I cannot say enough, how great their staff is! She was a new dialysis patient and Countryside's therapy team did a great job working around her chair time as well as the care team providing support to our family. Countryside's team truly made my grandmother feel apart of their family. We've been told they are opening an in house dialysis center and should she need any rehab, she said Countryside is the only way to go! "

"My father-in-law is in Parker Health Care & Rehabilitation Center. They are awesome. Somebody is going in and out of his room regularly so they are checking on him and making sure that he's not falling. They're very cheerful too and the staff is just wonderful. They're busy and constantly working with the patients. You don't see the halls empty. They're even bringing some of the people up to the nurse's desk, those that tend to wander or fall, so they can interact with each other and they can see them. The first day we were there, a physical therapy person jumped in to help us. They happened to have a meeting that they only have once every 3 months, and we just happened to come in to get my father-in-law transferred. She jumped in and helped get him situated and everything. It wasn't even her job, but she did it with a cheerful attitude. They're just superb and I heard nothing but good things from other people that have someone in there too. It's a nursing home and also a rehab place, which is what my father-in-law is in for. I heard they have a very small assisted living area that's only like 9 people. One of them is double occupancy, so there are only 8 rooms. It's very small and they don't have any openings now for that. I didn't know about it until we put him in because they don't have openings. I noticed that they don't have as many rooms as they could, in terms of meeting areas and stuff like that. The hallways would be a little better if they were wider too but they're fine and good enough for what they're doing."

"This facility is completely changed from its former self of just 2 years ago. Glenn is the new administrator. He's considered by many of my friends in the medical field as the best in the county. He has completely turned the place around. From a one star rating, it will soon be a 4 or 5 star. Many of the workers are still there from the past, but many were replaced if they weren't doing their jobs. The food is great, the caring is there from everyone I've met. I highly recommend it. My 95-year old mom lives there. They are finishing up a half-million dollar remodeling of the entire facility. One wing of rooms is even single occupancy now. "

"The building is clean, the rooms are very neat and clean. The staff is very nice, they are short staffed but so are other nursing homes. They have games for the residents and activities. "

"I was in Muncie Healthcare and Rehabilitation for a while for therapy, got stronger, and came home. My husband stayed there too. It was much cleaner, and the staff was much better than the place where he had been. He was very well cared for there. I ate with them often. It was all good: the staff, the food, and the room. He had a nice roommate, and he was there for a couple of months. I was there for four to five months. I would recommend them to anyone. "

"My mother lived in Morrison Woods Health Campus, and I also toured the place just last week. It is a beautiful place and a very nice campus. The people that run it are very nice too. They're very caring, and I had no complaints with them. They're outstanding, because the fact that they were under a lot of pressure with COVID, they did the best they could possibly do, I'm sure. This last year, they didn't have many activities. They brought the meals to the rooms, which they had to do, but they have a beautiful dining room normally, and very good food normally. Then they had things like a cakewalk, happy hours on Fridays, and entertainment for the people on Friday evenings with mixed drinks, like wine and soft drinks. Those were all cancelled because of COVID, but I think they're getting back to it now. It's out in the country, not in a big city. There's grounds around it, so there aren't huge buildings or anything. They have an excellent therapy group, a nice parking lot, and they have a bus that used to take them wherever they could go. Their rooms are all one floor. It's just one of the best. As far as the price goes, I would give them an outstanding rating all the way around."

"We went to Bethany Pointe Health Campus. It was a very good tour. The people who work there are very nice. The rooms were a little small. Upkeep was fine. They have a lot of activities there, and they have an area where you can go and have meetings or bring your family to a little building. They have an exercise room. We liked it there. It's just too small. The food was good. The dining area was clean and big."