2525 First St, Fort Myers, FL 33901
4.2
(17 reviews)
"Calusa Harbour was a more up-to-date facility. It was very pleasantly decorated. The furnishings looked in good repair. I love the views out the windows. They have a lot of yard space around it. The landscaping was pretty nice. They also offer, besides assisted living, respite care, and I was very happy to hear that type of amenity is available. They also give a discount to people who have been in the military. The staff I met seemed very polite and pleasant. There was a lady who was really having a kind of temper tantrum at the front desk, and I thought the receptionist who was trying to calm her down and find out what her problem was, was very professional and very caring in the way she handled it. That was very impressive because she didn't get upset with the woman. She just tried to very calmly handle her. What I found out later is that the woman has frequent temper tantrums. The staff figured out how to handle her and manage her, but I thought they did a good job with that. The gal who shows you around there really gave me a lot of detail. That was the last place I went, and I had a good handle on what questions I needed to ask, and this lady offered a lot more information about what's included with the price of the rooms and how they do the pricing and what kinds of things could be added to the services that a patient received and what the charges for those would be. I thought she was very helpful. She told me the different construction things that they've recently done to upgrade and to make it a little more modernized, and they have done a good job with that. It is in pretty good shape. I think the elevators were older, but those are pretty pricy to upgrade; they worked, and there wasn't any problem."
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