Nursing Home Communities in Hamden, CT

"We have had numerous meetings with the director of the facility (Tom) and the staff or "Team" in charge of my mother's "Care". Unfortunately despite the meetings and our voiced complaints the same issues continue. One of our main concerns is my mother is supposed to get her medication at 8:30 AM, very seldom does this happen. She will get her meds as late as 10AM and at times after 11am. Even after pleading with the nurse that our mother is in pain could she please get her the medicine, we were told she needs to wait her turn. The delivery of food has been very inconsistent as well 8:00 Am breakfast not coming until well after 9:00 Am and dinners served at after 7 PM at night. Our mother has to use a bed pan and has been told at times by staff on duty a bed pan is unavailable and that she should just relieve herself in her pants/diaper. She has also been told that she needs to urinate too much and will just have to wait to use the bed pan. This is even after my mother pleaded with staff letting them know that she is taking a lasiix's for the swelling in her extremities, this helps her pass fluids and causes frequent urination. This doesn't mean all the staff there are bad, as there are some very caring individuals, When they those people are not around our mother suffers the consequences. "

"Although the building could use a few updates, I feel the overall care is great. The patients are well cared and appear happy. To me the care is what really matters. It's a really good place."

"We liked the apartments at Whitney Center, but it was too expensive for us. It looked good, and we would have been satisfied if we could afford it. "

"The rooms are spacious and clean. The nursing staff is attentive and caring. Physical Therapy team is professional and work diligently to meet the goals of each patient. The kitchen staff work nicely together to prepare good home cooked meals and serve the residents with care. Activities are always in place for residents. Overall a great facility with approachable administration and nursing staff."

"THERAPY WAS AMAZING. I CAME IN ON A STRECHER AND I am WALKING out now. FACILITY IS VER CLEAN AND STSFF IS VERY CARING."

"My mother was at The Willows for eight months for long-term care, and she received very good care there. This was before COVID and so I used to go there every day and was able to observe them. They were very kind, caring, and worked very hard for their residents. Most of them had to be taken back and forth to the bathroom, and they were just a spot on every day. My mother had one particular aide and she was just wonderful. She took care of her every day and was very good at it. I would give them a good grade. She liked the food as well and as she progressed, she wound up getting mostly ground and soft foods, and she was able to enjoy it. They met my needs and they were very good at responding to anything I asked for. We were very comfortable having her there. The facility was very clean. Their OT and physical therapy were excellent all day long, seven days a week. They always provided some sort of activity. When my mother was able to, she did them, but because of her health, that kind of slowed down for her. It's a lot of money for a nursing home, but their prices were no different than any others in the area."

"I LOVE Mary Wade! My husband, the Reverend Godburn, was a patient there several times in the period from October to December 2014. Where to begin? If you need care, RUN to Mary Wade From administration to Nursing to Dining staff, Mary Wade is the best! Did you know, if you (a spouse) are there during meal time, you will be offered a guest tray? And allowed to eat with your spouse? I would be remiss if I did not mention their outstanding LOBSTER SALAD. YUMMY!! Who ever heard of such a thing? Did you know a ride to medical appointments can be arranged, if necessary? May Wade offers a wonderful, thoughtful, caring attitude, during a very stressful time. All of Connecticut should be very proud that Mary Wade is part of our state and community. There is no better facility in the entire country, in my opinion. My husband died in March 2015, and my family and I included thanks to Mary Wade at his service. In short, I LOVE Mary Wade, and I think you will, too! Elna E. Godburn "

"I would definitely recommend this live in rehab to anyone who needs it! My grandma was back on her feet in no time. The first time she was there, it was for 6 months, and we are actually looking to get her to stay there permanently. The nurses are on top of things and are all so nice! Meals were always brought on time, whenever she needed anything it the nurse was there at attention. Therapy goes on everyday, a hairstylist comes in and does their hair weekly, and they have activities any elderly person would like! "

"My partner stayed at RegalCare at New Haven, but it was a terrible place. It was supposed to be for rehab for him to walk, but then when he got there, they never gave him any rehab. First night there, I said to them, "Give me some towels. I'll bathe him for you," and they looked at me like I had three heads and said to me, "We have no towels right now," and I was like, "Excuse me?" then they said, "All we can give you is a bath blanket to dry him with." She gave me this bath blanket. I went into the shower room and there were pampers all over. It's showing that it wasn't cleaned after each patient, and it was terrible. I came every day and the next day, I found my partner sitting in a corner drooling on himself so he was soaking wet. I said no, and I can't leave him there. They had him mixed up with everybody, and it wasn't a safe spot for confused people like him. They had a blind man, and they put his food in front of him and he ate it like a dog. They don’t have the facility to take care of people with dementia or lost memories. Some of the staff members were very kind and concerned and they knew right from wrong, and there were some that didn't care or were too busy. The food was terrible though. The facilities were smelly, which I understand, but the dining area where people come in and eat had cloth seats on them, and if they peed on the seat, it was not cleaned, but instead a blue pad was put on top of it so the next person could sit on it. They should have seats that can be wiped down every day. I was overwhelmed, so I leave the place crying every day because I was leaving him behind."

"I am delighted with the care that was given to my mother, and so was she! The staff is amiable and helpful. We love the residents here too! I want to thank everyone here including the social worker, for the patience and amazing care they had given my mother!"

"I was very impressed with my stay there. The rooms were clean, the food was good and the staff was caring except for one or two. PT and OT were caring and helped me get to the point where I could go home. I would recomend this place to anyone."

"Different people I knew worked there at Bentley Gardens. It was a good tour. Their food was good, and the dining area is excellent. They have all kinds of stuff for activities. The rooms are good. The facility is secured enough for the residents. "

"My dad lived in the Residence at Elim Park. The whole campus is beautiful and everyone who works there is lovely. The healthcare center has dining rooms for meals but also has a central area with restaurants, a market, a large theatre (Nelson Hall!!) and a wellness center with a pool and hot tub. There are a different levels of care from nursing home to independent living apartments. My dad lived in the Residential Care section which is like assisted living/senior housing that accepts Medicaid. He loved all the amenities and got to maintain more independence than he had living alone at home unable to drive. When he got sick he had priority to go to the skilled nursing and short term rehab units which are really highly rated and offered great care."

"My great uncle had a long stay here due to a redo of a knee replacement. His room was large and airy. Clean is not the word, this place was immaculate! The comfort you feel while visiting actually makes you want to return. It's a very bright and cheery place. His knee was well tended to and his continuous physical therapy had him mobile in no time. "