Nursing Home Communities in Big Bear Lake, CA

"The staff at Highland Palms Healthcare Center were very nice, but there were not enough of them in my mom's area. I wish there was just more of them, so they would be more attentive to the patients, but they did a good job with the cleanliness. "

"My mom was at Highland Care Center of Redlands. That one has mixed reviews because she would have to call me on my own phone so I could tell the front desk and have someone come to the room. They provided the physical therapy and stuff like that, but if you put your room light on to call, they just never respond to it, so she would call me at home, and I would call the front desk to tell them that she needed something so that they could go and address her concern. Once I would get a hold of them, they seemed to be pretty quick to respond. They were very nice. The facility seemed clean. It was a little bit dated, but clean. I wouldn't know about their activities because my mom was non-ambulatory recovering from surgery. And the value for the money, insurance covered it."

"I go to Beaumont Care Center twice a week to visit my dad. It is conveniently located where everybody could visit him. The day time shift is really good to him. Everybody is cool and friendly. But the only thing that I'm having concerns about is the night shift. There've been a lot of problems going over there, and it's really, really disturbing for me. "

"I'm at Plymouth Village and I'm happy with it. I like that there's a couple of different places you can eat for different kinds of cuisine. If you don't eat most of your meals here, you can get wine or beer at the end of the month to share with your friends, or you can bring company to use up some of your meals that you didn't use. I've got my own car. I drive places. When I don't want to, I can have them come and pick me up in a golf cart and drive me around the facility, or take me to doctors or shopping in the town. If you don't want to drive you can still qualify as independent. The staff is wonderful. The guys who drive the golf carts to the people who wait on us for dinner know my name, but we have name tags if we want to wear them. They knew who I was after just a few weeks. It's everything I had hoped for. They have people who come around to make sure you know all the services, how to get hold of the concierge, how to get hold of any maintenance you want to do, or how to get medical help if you need. They come around and make sure you know all of that and know the different activities that are going on and stuff like that. They're very involved in getting me into the groups. They're so pleasant. The food is wonderful. You can eat and be served. You can take your meals home or they will deliver them to you at your door, whichever you want. They've got something going every day. They make sure they give you a list for the whole month of what's coming up and what time and where. They make sure you're all informed on everything. Comparing it to other places, there are some that are equally as expensive, too, that I didn't choose."

Plymouth Village, located in Redlands, CA, offers a wide range of care options including Skilled Nursing Care, Memory Care, Assisted Living, Continuing Care Retirement Community, Short-term Rehabilitation Care, Hospice Care, and Independent Living. This variety ensures that residents can find the right level of support matching their individual needs. The community provides different types of living spaces such as apartments, private rooms, semi-private rooms, and villas, catering to diverse preferences and requirements.The room amenities at Plymouth Village enhance the living experience, with options that include living rooms, dining areas, and kitchens within the units. This allows residents to maintain a comfortable and familiar lifestyle, with the flexibility to prepare meals in their own space if they choose. The community also boasts a broad array of amenities that promote an active and engaging lifestyle. Residents can enjoy meals provided, a swimming pool, outdoor common areas, and a variety of health and wellness activities. Additionally, the community is pet-friendly and offers both communal and private dining options, along with secured outdoor areas.Plymouth Village provides several services aimed at supporting the daily lives of its residents. These services include personal care, medication management, special dietary accommodations, physical and occupational therapy, and general transportation services. Residents can also benefit from housekeeping services and assistance with activities of daily living (ADLs). The presence of a chef and therapists on staff ensures that nutritional and therapeutic needs are met, while organized activities and social events foster a vibrant community atmosphere.

"My brother is in Banning Healthcare. The rooms are very small. They have physical therapy and a community room where they play music and games. The staff is wonderful, very friendly, and helpful. The overall care is excellent. They have patios and some outside tables for lunch get-togethers."

"Clean, responsive, kind, family member felt safe, variety of activities were provided, indoor and outdoor, (saw an elderly patient pulling weeds in the garden), I attended a well done luau, worships, concerts, indoor games, music therapy. I visited almost daily at random times; I was not looking for someone to treat me special-I was looking for good care. I saw the care/patient interaction and of course they were busy but it wasn’t about me; they were caring for many people that were usually not getting much care from their own family ."

"My husband had stayed in Palm Grove Health Care, and I think their services are excellent. The staff is very caring, very attentive, and things didn't happen. They follow protocol, and their building is secure. So, you can't just walk in or walk out. Sometimes, he stays in a shared room, sometimes he's in a room by himself, but they're all very nice, neat, and clean. Because of COVID, all of their activities are kind of restricted. So, the activities person has been going into the rooms and doing activities with the person. They do have activity rooms for them to use, and I think they were at one point easing people into the areas. But now, it's probably slowed down. They're surrounded by a fence and locked gate, so they know when anyone is coming in the gate to get to the building and they have very nice landscaping with flowers. They're expensive on a monthly basis."

"The hospital arranged Country Villa Hacienda for me. The staff were very nice, funny, and hard workers. They help you get back on your feet after being in a hospital. I get along well with everybody. The food was good. The rooms were nice and comfortable. It was my first time being in that facility and I enjoyed it being there. "

"My stay here was good. They treated me well and I was being well attended. The food is also good. The staff are friendly and like to check on me that why I give 5."

"The people in Terracina Post Acute are very helpful and caring. They're a very busy community, so it's sometimes hard to get someone on the phone. I was down there one day and I helped a CNA change my sister, make her bed back up, dress her, and change her. It's incredible to me what the staff can do with my sister because she is about 300 pounds. I'm impressed. The place looks like an old mansion that someone converted into a hospital. It's really pretty when you walk in; there are two grand staircases on either side. Going down the hall, you'll see people who are rehabbing that are going to get better and go home. They also have residents who have dementia or Alzheimer's, but they are locked in in one area so they don't get lost. The people who are able mentally and physically can go outside and sit in the sun or smoke a cigarette. The people I met and talked to seemed happy. An old lady was playing the grand piano there one day and that was really cool."

"My husband was at Redlands Healthcare Center. It was really good. Everybody's friendly. They took good care of him. They gave him physical therapy. He seemed to enjoy it. All the people working there were friendly. They were real good about taking care of the patients. The staff was great. They were constantly cleaning. I don't think I ever saw the place dirty. It didn't smell like it was dirty. It was always nice and clean. My husband was very picky, but according to him the food was good."

"I am giving a personal review of an employee, Jane is very attentive to her patients and their needs, she is always so cheerful and happy and that is important when you are healing and hurting, I am a patient here and am so happy when I hear her voice and see here come around the corner, it's been 2 days of happiness with her, I hope I get to see Jane when she works and she is my CNA again."

"I was a new tracheostomy patient also with a new PEG tube. The staff is highly professional and caring! Very friendly and devoted nurses, house keeping staff, great PT and OT, and a marvelous Respiratory Therapy team . I learned the essentials along with my caregivers of trach care and received wonderful treatment. The facility is very clean and attractive and is professionally led and run. I recommend it highly! "