Village Care of King

I would not recommend anyone let their precious loved one be a resident of this facility. We admitted our mother for therapy as she had hip replacement and she hasn't gotten therapy but a few times, her health has diminished and she is worse than she was admitted. They do not take her to the bathroom, we requested a bathroom plan to take her every two hours but they don't do it, they let her sit in a diaper. We have tried to move her to another facility and they added a lot of negative info about the family in the nurses notes, which should just be about the patient and it has made other facilities reject her as a patient. Staff and management are rude and almost impossible to get in touch with. In two months we have request to speak to the physician there and they keep saying they will get them to call us but we are yet to speak to them. Visits are not private, staff are always hovering around. Along with no therapy they do no activities either. If you are considering this place do not make the mistake we made, use other options.

My mother was admitted to this place for physical therapy after a partial hip replacement. It took 4 days to even get to speak with my mother, and this facility had made no attempts to communicate with us other than wanting to discuss payment. My mother now has dementia, which was not her status upon going in. I called each day for two weeks asking for a doctor or someone to find out what is going on. This was over a month ago and we have not had any updates other than she now has Covid. We want to move her to another facility, but cannot until my mother has two negative tests. The facility refuses to do any further testing and retains my mother in the same location with other Covid patients. One of my mother's medications did not get transferred from the hospital to this nursing home, which is to treat neuropathy (very painful). I was told that they would take care of this on Monday, which never happened. I finally reached out to my mother's primary care physician and begged them to fax a prescription to Village Care. I called to get an update and was transferred to three different voicemails. Someone finally returned my call after I threatened to bring the local news station up there with me. This is the first time in one month that someone has ever returned my call. Our only way to communicate with my mother is via cell phone. They lost the charger and have not kept her phone charged nor did they offer to replace the charger. It is very frustrating. They only care about the money. It has been a month and I have yet to hear from an actual physician. Where is the doctor that is supposed to be treating our elderly loved ones?

Both my mother and my father spent time, at different points in the year, to rehabilitate at Village Care. My mom spent her final 7 months as a full time resident at the facility. The nurses and CNAs worked diligently to keep my mother comfortable. I came in frequently, at various times and various days, each week. The dietary staff updated my mom's nutrition to make eating easier/more enjoyable. Since Saber took over, I know many changes have strained the employees, demanding they work harder with less resources. Though this is not a 5-star facility (if you or your loved one can afford $5k/month, good for you), the people made my mother's long stay a good one.

Anyone who puts a family member in this place must beware. The staff will take advantage of the patient. They baby them and whisper things to them about the family not caring about them, all in order to get their hands on the patient's money. I am a member of the family of someone who experienced this.

Although there are some caring employees at Village Care of King, overall this facility is far less than adequate for care of elderly patients with medical needs. There are far too many patients per nurse, and third shift is an absolute nightmare. My mother is not being cared for by qualified medical professionals. Her medications have not been monitored carefully, and, despite the fact that I am in and out at least twice a day, mistakes with her medication and wound care are continuously made. I would definitely not recommend this facility to anyone who's loved one has medical needs.

Every time that I go in to Village Care, everyone of the staff are always working. Always! I have been in during all different hours and it is always the same. The Nurses and NA's are constantly on the move. They are super friendly. The Social Workers and the intake administrator are awesome! I feel very comfortable leaving my mother in law here.

The only way you know how bad this place is, is to visit often and stay awhile. It is not a clean place. They do not keep the patients clean. They do not keep the beds clean. The do not consider the patients when preparing meals. They cook to many meals that are very hard for elderly people to eat and most of the food does not taste good. They don't give meds. properly. They falsely give meds. or give them at the wrong times or not at all. They get their fresh water out of the bathroom sink. Come stay awhile and visit your loved ones. See how good this place is!

Village Care just didn’t seem as friendly, and it’s an older place. The atmosphere was pretty good.