I recently visited Sunrise Senior Living in West Babylon to inquire about placement for my husband. The facility is very much like the one in Holbrook, except that the common areas are a little smaller and it has three floors. I was greeted shortly after entering by Barney the house dog, a beagle mix rescue dog that was very friendly and loving. Of course, being a dog person, this set the tone for my visit.
Overall, the services and description are similar to the Holbrook location. Since these facility locations may be owned and operated by different individuals, all abide by the guidelines, training, policies and procedures set by the parent company. The major difference is in the tone the administration sets and the staff they hire. The receptionist who provided the info and tour was much more knowledgeable than the person at the Holbrook location and was able to answer all my questions in detail.
As we walked through the facility residents spoke with me and shared how much they liked it there. One group of residents was finishing up a game of Bingo and was very excited to tell us they were winners. Another group was gathered around a big screen TV watching a movie. Several other residents were sitting in the library talking. I met several staff members and each was very friendly and did not hesitate to approach or speak with me. I noticed that staff working directly with residents on the floor called Reminiscence Neighborhood, which is designed for seniors with mild or advanced Alzheimer's and other forms of memory loss, wore aprons and name tags. Each seemed to be truly interested in the residents and their activities. On each floor, there is a Care Manager Board with the picture, name and shift hours of all the care managers so families know who is caring for the resident and when. They have Resident Council meetings where residents may express their likes and dislikes about anything offered at Sunrise Senior Living.
Both locations have a community dining room available for reservation for private celebrations or dinners with the resident. Dinner, beer, wine, dessert and dinner is offered at the West Babylon location for $7 pp and the dining room seats 8. If the Holbrook location offers these services, the info was not offered at the time of my visit at this level of detail.
Furniture for rooms, including bedroom and beds, is not provided by the West Babylon facility. If you need a hospital bed, you can bring one in.
The best parts about the West Babylon Sunrise Senior Living are:
1. The residents are friendly, seem very happy to live there, and speak freely with visitors.
2. Staff interact freely and converse with the residents and visitors.
3. There was a full calendar of events with day and time, including trips, posted in the lobby. I was there at 8 P.M. and there was a lot going on.
4. Freedom to select and decorate living space with personal items, photos, and your own furniture.
The worst parts about Sunrise Senior Living are:
1. Cost of care may differ from location to location depending on who is calculating the costs, even though costs are only slightly different. Ask for a detailed account of how they arrived at the total monthly cost, including type of room and level of services. The cost of care quoted for my husband was much less at the West Babylon location than at Holbrook and West Babylon provided a complete breakdown of the items.
2. Although some financial options are listed in the brochure, it is your responsibility to secure payment. The facility does not provide help in doing this. They accept private pay only.
Out of five stars, I would rank the grounds, the common areas, the specialty areas including the hair salon, organized activities and staff a five. Overall, I would give Sunrise Senior Living in West Babylon five out of five stars. I would recommend anyone seeking these services to visit this facility as it is friendly, warm and homey, yet elegant. The staff and residents are very friendly and outgoing, which to me is a sign that they are happy there and enjoy it.