Long Island Care Center

My mother just spent 10 weeks at LICC. Due to covid-19 restrictions we could not visit during this time to see first hand how my mother was doing. LICC kept telling us that my mother was not ready to go home and needed more time in rehab. From all indications, LICC took advantage of the situation, milking Medicare for the maximum time they could. When we made it clear we were unwilling to pay out of pocket after Medicare ran out, all of a sudden they were willing to release her. Even then, however, they tried to get us to self-pay for an additional 2 days, saying "they do not discharge patients on weekends". We had to insist that they discharge my mother on the Friday before, instead of the Monday after. Although the care at LICC seemed reasonable (not exceptional), they often left my mother sitting in a wheelchair in the hallway for hours at a time. Also, we found my mother's case worker to be rather unhelpful. Every time we asked her a question, she told us we had to speak to someone else. So it seemed we had to make endless calls to get the info we wanted/needed. We recommend that you avoid this nursing home. But if you do choose LICC, make sure you know your rights and be forewarned that their ethics are questionable.

The fact that this facility has a parking lot is why I chose it and I'm glad I did. My dad wasn't walking to no avail, the nursing and therapy staff would simply not give up they treated him like family and ultimately he participated in rehabilitation on a daily basis, my dad left the facility using a walker, THANK YOU from the bottom of my heart is simply not enough!

We did not like Long Island Care Center. The dining area is very depressing. There were old patients in different levels, and people there scream. The nurses or aides would take a long time to come. Sometimes they take them outside and place them in line, like it was some type of military place; I guess to take some fresh air. We just didn't like it.

There not enough words to describe how horrible his place is. My dad who is 83 and visually impaired was left every morning cold and trembling in his bed - after the washed him in the morning they just left him there for hours. He was scared to get out of bed so he would just wait there. I would go there most mornings (calling in late to work) to stop the horror. No one would listen to me when I tried to talk to the staff. Nothing changed. I finally signed release papers that I was taking the medical responsibility for him- which I gladly did. Also, I saw something there I had never seen before in any facility. My dad was in a shared room with 1 other person, my dad's bed was near the window. Because the room was so small, there was no way to get a wheelchair next to my dad's bed to transfer him into unless his roommate was removed from his bed and his roommates bed was pushed at an angle out of the way so my dad could get out. This was a huge hazard in my mind. What if there was a fire? I could not believe my eyes. Please do not take your loved ones to this facility- it's beyond a horror story.