Kittay Senior Apartments

From my first visit to Kittay House, I could tell that this is a well-run, professional and most of all, caring environment. I first met with Lillian, Marketing Manager. She answered all of my questions thoroughly, took me on a tour and made me feel welcome. That is the overall positive for me here. Every staff member I have come across has been cheerful, upbeat, and ready to help. My mother has been living there since April, 2015. Maayan, Marketing Manager is equally professional, warm and supportive, as is another Manager, Joe, the move-in coordinator. I had been feeling so overwhelmed in preparation. These three people "rolled out the red carpet" for both my Mom and me, and made a major transition much smoother than expected. Kittay House provides 'round the clock security, quick responses to requests, weekly housekeeping services, quality entertainment, discussion groups, and doctors' offices on site, as well as outlets for the residents' creativity (a choir and art classes, for example). The one area that I think could be improved is the types of outings offered. But Mom has enjoyed the few she has been on so far. Most importantly, there is an air of dignity and respect toward all the residents. This means a lot.

I think Kittay House is a place that has over promised and under delivered despite the best efforts of its staff. One of its 3 elevators has been inoperable since last fall (2012) and here in mid-May there is still no definite date for it to be restored to service. That would not be bad in a normal 12 sty building, but here almost every resident needs an elevator. The meals served are over-salted (bad for those w/high-blood pressure) and served lukewarm because they are not cooked on premises. On the upside, the place is clean, the staff does try and there are only a limited number of options in the price range. Would I recommend it? I did in the beginning, but more than a year on, not any more.

I've visited Kittay a few times and I like how quiet and peaceful the building is despite having it's location in a busy area of the Bronx. Security is very good and is round the clock. They have a clinic with regular hours giving the residents access to them anytime. Best of all they have an Adult Day Care program next door that provides programs, activities and meals .