Princeton Place
500 Louisiana Blvd NE, Albuquerque, NM 87108
Featured Review
5
|
September 25, 2022
My stepfather was at Princeton Place. He was there for hospice care. That place was amazing. The staff was very nice. The quality of care was excellent. They took very good care of him. He had cardiovascular disease and a wound that wasn't healing on his foot. Every time we went there, they did such quality care taking care of his wound because he was bedridden. He was always clean, and it looked like he was always taken care of every time we went in there, and it didn't matter what time we went in there. He got excellent care there. It's worth checking out. They did have a community dining area. I've never eaten their food, but I've seen my stepfather's plates, which looked good. I've been there when they were changing from lunch to dinner where they shut the doors and they sanitize everything and then get everybody back in there. I was very, very impressed. It's an older facility and I only went down one corridor, and it's an older lobby area. You can tell it's older, but you can tell it has been cleaned. There was no urine smell or any smell of not being sanitized. It didn't matter what time you went in there, you could tell that cleaning was happening.
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About Princeton Place in Albuquerque, New Mexico
Princeton Place is a Senior Living provider in Albuquerque, New Mexico that offers residents Nursing Homes services. Contact Princeton Place for more details on services and rates.
Medicare
Health
2.0
Overall
2.0
Quality
2.0
Staff
2.0
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Reviews of Princeton Place in Albuquerque, New Mexico
2.4
(20 reviews)
Facility
2.1
Staff
2.7
Food
2.3
Activities
2.6
Value
2.4
Patricia
1
|
June 20, 2024
The building is old and hasn’t been taken care of well. The carpets are filthy and overall it just smells dirty. The administrative staff I dealt with were very pleasant and knowledgable but overall they are poorly staffed. The bathroom didn’t have a riser on the seat. The bed was old and broke with my relative in it and wasn’t replaced for over 6 hours. The TV wasn’t working for over 18 hours after admission. The air conditioning was not functioning well and there were no options for fans or other ventilation. They forgot to bring a breakfast tray and when asked never did manage to bring one until it was lunch time. The nutrition that was brought was inadequate for wound healing. The last nurse we dealt with before my relative had to be transferred back to the hospital was very competent. The wound care nurse and NP were very good but really have an uphill battle in getting patients well with the level of filth that is there.
delia
1
|
February 12, 2024
The rooms are run down, hallways are filthy. When makin calls I get no return calls. my brother is there and I am going to contact my State representative to insist on himself and someone to see the condition of this facility
Gina
1
|
January 8, 2024
I really didn't like anything about Princeton Place. They never returned my phone call to set up an appointment for a tour, so I had to come in on a walk-in basis. When I did, I had to wait like over close to an hour for someone to greet me and take the tour. Thus far, I never got a phone call back. I was mostly shown just the hallways. I wasn't shown a room, the nurse's station or anything like that. I didn't like it. I didn't like the attitude. It was not a good place to put anybody. It's really rundown, and it was filthy. It's just a walking street from where I live, so it would've been really nice if it was a really nice place, but it wasn't, and I wouldn't recommend it to anybody. The receptionist was pretty nice, but she really didn't know anything about tours. The staff member who toured me around said she was fairly new. When I asked a question, she kept going back to, "I don't know, I'm fairly new. I'm getting to know the place." It's like she really didn't want to answer the questions. She wasn't very helpful, but I'm gonna give her credit for seeing me that day. It's about a six-story high building. The minute you come in, you can tell it's very old. The structure, the hallway, the material and everything is very rundown. I didn't like the carpet. There was a lot of stains. It was not a good sight to see.
Pat
5
|
September 25, 2022
My stepfather was at Princeton Place. He was there for hospice care. That place was amazing. The staff was very nice. The quality of care was excellent. They took very good care of him. He had cardiovascular disease and a wound that wasn't healing on his foot. Every time we went there, they did such quality care taking care of his wound because he was bedridden. He was always clean, and it looked like he was always taken care of every time we went in there, and it didn't matter what time we went in there. He got excellent care there. It's worth checking out. They did have a community dining area. I've never eaten their food, but I've seen my stepfather's plates, which looked good. I've been there when they were changing from lunch to dinner where they shut the doors and they sanitize everything and then get everybody back in there. I was very, very impressed. It's an older facility and I only went down one corridor, and it's an older lobby area. You can tell it's older, but you can tell it has been cleaned. There was no urine smell or any smell of not being sanitized. It didn't matter what time you went in there, you could tell that cleaning was happening.
Alexis Lovato
1
|
September 7, 2022
If I can give a ZER0, I would. This place is a disaster, no communication throughout the whole facility. No one knows what is going on. Everyone always has a different story, no one knows what’s actually going on. My grandfather was in this facility and didn’t get medication for 2 days that he takes everyday. The nurses are rude, no one wants to do their jobs. They sit there and do NOT watch the patients. They lied to the social workers that my grandfather is working with. DO NOT BRING YOUR LOVED ONES HERE!!!
Jessica
4
|
October 22, 2021
My father is at Princeton Place and it's a pretty nice place and you could tell that they care, and that's what matters to me. It's really nice and welcoming. The staff is really helpful and if you have questions that you ask, they have answers for you or they will all look for an answer for you.
LauraMS
1
|
November 24, 2020
Had my mother stay here for a bit while we could not support her, but had to immediately pull her out due to the lack of care and utter neglect. The staff are all terrible and dont care about their jobs nor the patients, it made me truly sad to see how all the other seniors were treated, i even witnessed a staff member yell at a patient over his meal and then take it away from him when they got angry, this place make me sick to my stomach, if you love someone please do not send them here.
Nurse melissa
2
|
July 2, 2020
My father was a very difficult patient due to his behavior and I was unable to care for him at home. I feel very guilty about leaving him in this facility. He died there in January due to an infected bedsore on his foot. He never had any water in his bedside pitcher. His foot dressing was often dirty. Nursing staff always seemed to be overwhelmed. The lady in the buisness office was very rude. This was the only facility that would take him. He died in less than a year.
Son of patient
4
|
June 28, 2019
You can’t judge a book by it’s cover. The staff members at Princeton Place our all amazing. The physical therapists are best, they are really working hard with my mom, they are very knowledgeable and they communicate the plan and the progress to the family. The nurses and CNAs are very attentive and caring, and also communicate with the family. The facility is run down, but they did get my mom a top notch wheelchair and air match for her bed.
Karla
4
|
June 15, 2019
Princeton Place is amazing. They've been super helpful with my father, very understanding of the situation, and have been there the whole way. It's a great place. It was the first place that popped up when we looked up for Medicaid. We still have to pay a monthly fee, but it's not a lot. They really take care of him.
lsoper
1
|
August 10, 2018
My step father’s wife is currently a patient at Princeton Place. We live in Las Cruces & she was transported to that facility. Ever since she has been there, no one will let my stepfather speak with his wife. Every time he calls, the nurses are so rude to him & won’t allow him to speak with his wife. I don’t know what kind of sick & sedictive games they are trying to play, but that is completely ridiculous & unacceptable. The state of NM should be ashamed of themselves for even allowing this behavior. Warning do not put your loved ones here!
ASCNME16
4
|
May 22, 2018
My sister was in Princeton Place for a little while. I thought that they had a good staff. They provided good care, were concerned, and caring, but she felt they did not have activities for her, and she's an active person. Her room seemed to be adequate, she had a TV, but she wanted to interact with the others.
abandoned-by-family
1
|
May 15, 2017
I am a friend of a resident there. She was there 4 years till she passed. No fresh water, I had to get it myself when I visited. Cna' s on graveyards were rude and didn't care about the needs of the resident. She requested a red pill for nausea, she had it prn as doctors orders, and yet she was refused and told to shut up and go to sleep. She was told that no one cared she was dying anyway. The girl from the office said some very insulting things to her, she was never the same after that. She had a bedside toilet, it took days for them to empty it, unless I thru a fit. I did a lot. I called the Ombudsman to help me once. Boy did we get the red carpet treatment. But it didn't last long. Do you homework, please!!!
Caring_2643504
4
|
August 11, 2016
This is a very large facility with a diverse group of patients. All of the employee's are friendly and knowledgeable. I was pleased with the way my family member was treated in his last days of life. He was clean, fed, and mostly free from pain until he passed. We were kept informed of his condition. Thank you Princeton place.
Caring104996050
4
|
June 8, 2015
Princeton Place was nice, and it went well. I don’t have any complaints. They were personable and treated her well. She was happy being there. It is a big place, there were a lot of service people in the facility, and everybody seemed well.
EXTREMELY ANGRY
1
|
January 12, 2015
My friend was under the care of this facility following hip surgery. He also had a serious pre-existing condition with one of his legs. This place didn't have a proper wheelchair for this 6'3" man. End result, he was placed in an inadequate wheelchair which turned over with my friend in it causing both his hip and his leg additional serious injuries and a whole lot more unnecessary pain. MORE SURGERY WAS REQUIRED !!! He was sent back to Santa Fe to have those surgeries to repair and replace all of the hardware in his body. This is because that hardware was ripped out due to the irresponsible staff and improper medical equipment. Unfortunately he had no choice but to return to that facility. The hospital had done all they could to help him. He needs extra longtime care now thanks to the lack of professional care in the 1st place. BEWARE FOR THE SAKE OF YOUR LOVED ONES ❗
gracie101
1
|
December 21, 2014
Stay as far away as possible from this place. Our loved one was there less then 24 hrs and was back in the hospital for lack of care. The nurse was unable to identify a fever CNA's clipped the toe nails of a diabetic and then lie about doing so. BEWARE !!
anonymous112
3
|
August 10, 2014
Stayed there for two weeks and have to say they have many good qualities and a few bad ones. The food was really good, nursing was average, therapy was good. Their CALL LIGHT SYSTEM is antiquated..a string is used to call for assistance, sometimes string is difficult to find.
Delilah505
1
|
July 13, 2013
avoid this place like the plague. Residents being forgotten outside, horrible nurses, one inparticular named sunglee is just horrid. Take my advice and put your family members some where much more caring. I know i did. I don't know how this place is even around. F on all aspects i have witnessed.
Victoria2
5
|
January 24, 2013
Princeton Place seems really nice. They both have an assisted living and rehabilitation center. The staff is really nice and helpful. They seem to take really good care of the residents. What I like about it is they keep the place really, really clean. The rooms have a bathroom and it's always clean. The food was pretty good, too.
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