Sandia Vista Senior Living

Sue

My mother moved into Sandia Vista Senior Living in December, it's an independent living. They feed them, they have an on-site gal that comes in if something happens. She's like a part-time nurse. They have scheduled events for them all the time and they take them shopping too. She has a 1-bedroom apartment with a kitchen that's very clean, very nice, and very spacious. Depending on what day it is, some of the staff are not very friendly, and not very helpful. Other days, depending on the day, they're great, and they're courteous. They could be nicer. They could also have a bit more activities. I like the cleanliness there, that's the big part for me. The least would probably be some of the staff and I wish they had a little bit more of activities too. I think the people need to have more to do because they're paying that much to stay there.

Annette

I went to Sandia Vista Senior Living. It was a nice tour. I had a nice conversation with the staff. The bedrooms were a little bit small. It was OK. It's just that for what we were looking for, it didn't really fit our needs. We wanted a bigger room, and the rooms were kind of small. She gave me a list of their activities. There were a lot of stuff.

Jana

I did a tour of Sandia Vista Senior Living and they had me having lunch with them. We ate lunch outside in a big area that was more like a patio, it was a huge area. Everybody was eating outside, and it was a nice day. I liked the people, and I like best of all, the woman who was the manager. She was the best of all the managers, the best of all the ones that I visited in any place. They were just kind of ordinary rooms. They weren't particularly good; I didn't like them. It's an old place, kind of old for Albuquerque, and I didn't like the neighborhood. I liked the staff a lot in that, but it's in a kind of industrial neighborhood, down behind the car lots and RV places. It's not a place where I would want to go out and walk a lot. They have a little room where people play games or do arts and crafts, and stuff like that. They have an exercise room. It was good food, and they were feeding everybody. It was huge, the whole big patio was filled with people eating outside.

Doris

We're very happy with Sandia Vista Senior Living so far. The grounds and the premises are very clean. The food is very good. Everybody's very friendly. We have a one-bedroom apartment with one-bath, and it has a balcony. There are two-bedrooms and studios, but we didn't look at those. We have three meals a day, they clean once a week, and they change your bedding. They do that once a week. In fact, tomorrow is our day. They'll be coming in and cleaning tomorrow. We haven't really explored very much because we still are in the process of moving in. They have a beautiful courtyard with flowers. They have games, and bingo, and all kinds of things. We just haven't had a chance to partake of that because we've been so busy running back and forth moving in. They put in a new shower here, and I took a shower last night, and the water ran all over the floor, so they got to fix that. I'm sure they will. What is nice is if you don't like what is on the menu, they have items that you can order. Like today, they had fish for lunch, and my husband didn't want that, so he had a cheeseburger. They've got things that you could order anytime.

Jameswd1956

Visited with a friend, very nice facility, the staff was very open and friendly, the tenants seemed to be very comfortable and content. I understand they are doing some updating and renovations which will certainly brighten the place even more. Nice place.

Victoria

I think Senior Star at Las Colinas Village is excellent. They've taken good care of my sister and they've been extremely vigilant about COVID, so I appreciate that. She has been relatively happy there. She's actually only 58 and much younger than the other people there. That part was not great, but she is disabled in several aspects too, so she still needs assistance. They had some activities but my sister is blind, she mostly can't participate in them. I've been there myself before she moved in and I think the facility has a lovely layout. They also have an excellent staff, they are well-organized, the place is clean, and the food is relatively good.

ReviewerRD12162020f

Senior Star was the one I went to. The visit was really good. I even paid a deposit, and then the next day they called me back and they said they didn't want me. The rooms looked all right, but they were unfurnished. The entire facility looked good. That's one of the reasons why I decided to take it. Plus, they supplied meals and transportation. The reason why they turned me down, they said that I was too demanding, and I didn't know what they meant by that. As far as the facility, I would rate them high, but the way they treated me, I would rate them the lowest.

MomsPlace

My mother was a residence for over 2 1/2 years. The staff was very respectful of her needs. Her residence was great for what we selected and she was comfortable with her stay.

Patricia

Senior Star at Las Colinas Village was a little older facility. It had a very nice courtyard and grounds where people could hangout outside. The rooms needed updating. It was all fenced in, so it seemed secure. The location was an industrial kind of area, so that was not very attractive for somebody who would like to get out and walk in the neighborhood. They had a small dining room, and they gave us some chocolate chip cookies that they made. The activities director made sure that everybody could partake. They were doing a really good job with the activities. The staff was very friendly and informative.

Jodi

I visited Senior Star at Las Colinas Village. I liked the staff, facilities, and the food. The room seemed roomier than the one my mother chose and had a full-sized kitchen. I liked that. I liked the variety of food; it had lots of choices and a salad bar. There was a yoga class going on while I was there, and they seemed to be enjoying it. They offered plenty of other activities.

Harry

Senior Star at Las Colinas Village has fairly modern facilities. The staff members are somewhere in between friendly and indifferent, but sometimes it's hard to get their attention to get directions. The community and its rooms are fairly typical among the senior places I have been to. They have a library, a chapel, a fairly good sized lobby, and recreation area.

Ann440251

We visited Las Colinas, and it was very well done; it had nice kitchens, it was very friendly, and it was well-run. I really liked that place, I've been there 2 or 3 times, and that would be the place I would pick. The dining area was very nice, the food was very good, and they had wide choices. The staff was marvelous. They had an art class, lots of clubs, and outings. They had different courtyards and one you could take the dogs to and let them run free.

BCF1966

We moved my mother into Las Colinas about 3 years ago, and it was the best decision we have ever made! The staff is absolutely wonderful! Their food is delicious and made from scratch. They are truly in the business of helping people, and keep their culture very family centered. I couldn't have asked for a better home for my mother. The medical staff from their homecare agency, Gemini have been a blessing as well. They have enabled mom to stay in an independent setting rather than an assisted living, which she does not need. Love you guys!

MarshaHJEHO

I haven’t moved into Las Colinas (Senior Star at Las Colinas Village) yet, but the single most outstanding thing that I found was the staff and how friendly and welcoming they were and how special they made me feel. I haven’t even moved in yet, but the facility is very appealing. I’m very happy with it. It is clean and well maintained. There is a little bit of every kind of activity you could possibly want. They’re letting me bring my weaving loom and put it in their activities area.

Philip16

We liked Senior Star at Las Colinas Village. The rooms were very large, the atmosphere was extremely comfortable and we felt very welcome. The food was excellent. Our experience was very good. They are on the list of places we would like to live in. The staff were very friendly.

Anonymous116107550

Senior Star at Las Colinas Village was very nice and clean. The staff was very informative. They seemed to have a lot of activities and played a lot of games, which was something I'm not into, so that kind of put me off.

Annie18

I liked that there are more staff than managers, and included in the rent is they walk your dogs three times a day. They're also putting in a dog park which is important to my client. The food is excellent, and they have regular activities, i.e., shopping trips, bowling, and bingo. It's a good social environment, and she's pretty happy there. She is in a wheelchair, and she has two dogs, so it's difficult. The dog thing and how excellent their staff is were really very important to her. Nobody else has dog walking included, and it would normally be a couple of hundred dollars to have somebody come and help you with the dogs. That's pretty unique to Senior Star at Las Colinas Village.

Deborah100322950

We visited several places, and Senior Star at Las Colinas Village was the one we liked the best. Everybody has been very nice and has gone above and beyond, and it is a lot better than we even thought it would be. The food is great, and it is made from scratch -- it is not the bought and warmed up kind of stuff. My mother just moved in a couple of days ago, and she hasn't really done activities, but there are lots available. She has a nice room. There is a kitchen, and it is actually a one-bedroom, so it is working out very well for her. It has got a new carpet and new paint, and she needed the bathroom door widened. The very same day we asked for it, they started doing it, and it has been great -- no extra charge on the rent for that. It seems to be very secure. They lock the doors at 9:00 P.M and unlock them at 6:00 A.M, and everyone who comes in has to check in.

Karen91863350

My mother and uncle are both in Las Colinas (Senior Star at Las Colinas Village). My uncle is just right next door to my mom. The employees there are very caring. They are all trained for what is right for memory loss and how to help people who are suffering from some short-term memory loss. It is an independent living, but there is home health care on-site. It isn't our favorite though, because what they did is, they take an existing apartment complex and turn it into independent living. We looked at a newer facility and they have more handicap bathrooms and things like that, but they are much smaller than where they are now. The apartment here is much spacious and they actually work with us and actually replace the bathtub with a handicap walk-in shower before they moved in, and they didn't charge us for that. They have a lot of activities. They have a lot of different exercise programs. They also have exercise equipment for seniors who are motorized, so people can have that full range of motion. The activities director is really great about having all kinds of field trips for the folks. The grounds are very park-like. There is a lot of green space around the apartment complex. It is not my favorite area at Albuquerque, but it is very easily accessible because it is very close to the on and off ramp of the freeway, so it is easy to go to and from.

Lois12

Senior Star has a lovely physical environment. It had two large enclosed gardens which were really beautiful. They have a few apartments in the upper floor and it’s three stories tall. The inside is kept up beautifully. Everything is fine and the upper floors have several apartments that have balconies outside. I had lunch there and everybody would introduce themselves using their first name, even the dishwasher. They allow pets there and every lady seems to have one. They also have somebody who can walk the pets if you cannot do it.

Teresa33

We moved my mother into Senior Star in June. It seems to be perfectly fine. They kept in close contact while she was making her decision, and they made it as easy as possible when the moving time came. It's an apartment. It was much larger than any other places we looked. The mealtimes are extended so that she can go when she wants. She said the food is not wonderful but OK. It's getting to be an older building, and it does need some updating, which they have started. They've put in new elevator interiors.

Caring78531250

Senior Star at Las Colinas Village looked and felt like a hospital. It also smelled moldy. Their activity director was a little bit of a busybody. She gossiped about everybody. The staff there was mean to me. The maintenance person just snapped at me. I tried to talk to him but he just yelled all over me again. After that incident, the director said to me that if I said anything negative about the place, she would kick me out right on the spot. It freaked me out. I actually almost had an anxiety attack when she said that. I was there for only five months. I got the heck out of there after she made that threat. At Las Colinas Village, people were leaving. They had like 20% vacancy and they were just taking whoever they could get. They were only independent living but half of their residents there should be in a more of Alzheimer's type unit. They shouldn't take people in there that really need different care. They had a lot of problems with them. They had alcoholics, they had people that wander off, etc. They were desperate so that they were just taking whoever needs a place. However, with regards to food, they were actually better than the other facility. It was pretty good and you can get as much as you want.

Caring68231550

We visited Las Colinas Village in Albuquerque and the facility is too crowded with all the people and the furniture that they have. I don’t like it as far as space in concerned because I am in a little wheelchair and it would be difficult for me to maneuver in such crowded places. Their staff is very friendly and they are wonderful. They had me for lunch and their food is extremely good.

ecs

My family had placed my maternal grandmother in Las Colinas Village after her husband was lost to Alzheimers. The reason for placing her in this particular facility was due to is location, which is within easy access to the freeway, as my family members make frequent visits that last over the weekend. What impressed me about Las Colinas Village was the attention of the staff. When my mother and I would make trips we would arrive late at night and someone would always be able to greet us and let us inside. The staff was also commendable in their ability to remember many of the residence that surprised me on every trip and helped in creating a very friendly atmosphere. But the best feature about Las Colinas was the calender of activities that the home provides to residents. In the case of my grandmother, this helped her in the death of her husband. My only gripe with the facility is that each of the apartments has an intercom system installed to notify all residents about events and the dishes served for the day. However the speaker works at a low volume and my grandmother is quite hard of hearing. Yet she is still able to keep up due to the event calenders the home delivers.