When my husband went into this facility I was really scared that no one would take care of him like I did at home. I had to get used to the fact that his medicaid only pays for a shared room. However, I have to say that right from the beginning when he was admitted he was embraced by the staff. Steve is not an easy patient. He's always swatting at a nurse or trying to get up and walk when he can't but this staff, really looks out for him. I met Mark first who is a consummate professional and could not be of more help to me. Mark would talk with me about Dementia and help me understand what I could be facing. That meant so much to me. Janine, well she's an angel. A nurse with a heart of gold for the patients. Always there with a smile on my daily visits. J, who is in administration has a delightful smile in her voice and always remembers my name. Brandy, Marissa, Rocio, Shanta, Yvonne, CeCe, Grace Sarah, Keri and Cari, Twyla and so many more have earned my respect for their hard, sometimes demanding work that they do without complaints. I try to remember all their names as well. I use their names because they have become part of my extended family.When you are choosing a facility it's so much about the care that matters, and I feel that this was the best decision available for my Steve.Provider Response
Hi, thank you for taking the time to leave a review for us at Lake Mead Health and Rehabilitation Center. We're happy we could meet your expectations! We always strive to provide quality service to every resident and patient, and are pleased to hear that you've enjoyed your experience here at Lake Mead Health and Rehabilitation Center!